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Tram Stop 14 Backpackers

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Prices
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reviews
7.7
Very Good 242 Total Reviews
  • Value For Money 7.2
  • Security 8.3
  • Location 8.9
  • Staff 6.6
  • Atmosphere 7.2
  • Cleanliness 7.4
  • Facilities 8.3
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7.7
Very Good 242 Total Reviews
  • Value For Money 7.2
  • Security 8.3
  • Location 8.9
  • Staff 6.6
  • Atmosphere 7.2
  • Cleanliness 7.4
  • Facilities 8.3

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • France, Female, 18-24
  • Novice Nomad
  • 9 reviews
7th Jun 2018
8.3

Really well located hostel: Fitroy is a great district and near from thr CBD. The kitchen is good with everything needed, the beds are good and comfortable and the hostel is clean. Overall a comfortable hostel, where you feel good to stay in. Would recommend!

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 6.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Germany, Male, 18-24
  • Novice Nomad
  • 2 reviews
10th May 2018
5.4

Got kicked out beacause they accused me of stealing food eventhough it was my bag with my name on it. Complaints were received with childish comments and ignorance.

    • 4.0Value For Money
    • 8.0Security
    • 6.0Location
    • 8.0Facilities
    • 2.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Well, you booked two days and stayed two days, you and your light fingered friend weren't planning on staying any longer. Our residents know what's theirs and they know when their food goes missing, and our security cameras provide the proof. Thank you for your review of our hostel.

  • Anonymous
  • New Zealand, Female, 18-24
  • Globetrotter
  • 28 reviews
15th Mar 2018
7.1

You get your own locker and set of crockery which is a great idea! There are a LOT of long termers but all super lovely and welcoming. Only complaint is a staff member cleaning the kitchen in the morning screamed and swore at me to get out while she was cleaning... completely unacceptable way to speak to guests and for this reason would think twice about recommending this hostel

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 4.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
View Property Reply

As the owner of the hostel I can assure you it wasn't a staff member who spoke to you like that. More likely a resident helping out with some of the cleaning. Can I make a suggestion, when you are staying in a hostel, hotel etc, and something like this happens, tell the managers straight away so that they can address the problem on the spot. This will stop it from happening again. Thank you for your review and for staying in our hostel.

27th Jan 2018
6.9

Overall, it isn't a bad hostel. I thoroughly enjoyed the location, Fitzroy is a fun neighbourhood and has a lot to do in it. The biggest issue with this hostel is the fact that 3/4 of the 'residents' are actually residents that have been living there anywhere from 6 months to a year. This caused a lot of distance between those of us traveling and those who were living there. Also, the owner wasn't the most approachable, though he was never unfair or unfriendly. The place was well kept and clean.

    • 4.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 8.0Cleanliness
View Property Reply

We do have some long-term residents, although 75% is stretching things a bit. What can I say, people come and they love it here and they wouldn't stay long-term if the owner "wasn't the most approachable", and I should know because I am the owner. Thank you for your review of our hostel.

  • France, Female, 18-24
  • Novice Nomad
  • 1 review
18th Jan 2018
8.6

Hostel really good to meet a lot of people, and clean!!

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Kitchen, toilets, showers and cleaned every day, linen every seven days. We also expect and encourage our residents to clean up after they have used the kitchen and most do. Thank you for your review of our hostel.

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