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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

Travellers House

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Travellers House is ideally located in the most historical and central area of Lisbon (Baixa), within walking distance to all major attractions and interesting spots of the city, with a superb transport network at your door.

In our 250-year-old building, we invite our fellow travellers to relax in our music lounge, enjoy a film in the TV/DVD room or read our books and surf our mega-fast internet, in the reading lounge.

We appreciate the importance of clean facilities; therefore, we'll be cleaning all day long, making sure everything is spotless.

Our facilities include bathrooms for men and for women, hot showers 24 hours a day, four common rooms (dining room, Music lounge, TV/DVD area, reading lounge), and free use of the kitchen.

Our features include free individual lockers and locks, free towels, linen and duvets, free coffee and tea all day, free breakfast, free Wi-Fi and free satellite TV and films.

To help you get around, we've got a book exchange, free maps and advice and free access to guide books from all around the world. There's also free luggage storage.

Owned and managed by travellers, we designed this hostel together in order to provide you with the best stay in one of the most picturesque cities of Europe. Enjoy a friendly, fun and intimate atmosphere for young travellers, hopefully making you feel at home. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.7

  • Cleanliness 9.6

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    16 Apr 2019
    I am so happy I stayed at this hostel. The staff was so nice and accommodating when I wanted to store my bike overnight. They answered my questions by email in no time. 3 choices of breakfasts. There are lockers in the rooms and small padlocks are provided. And it's so clean and central. The only annoyance is the fact that the hostel is located on Rua Augusta, a very busy street, so there is some noise until midnight. Bring ear plugs! I recommend for sure.
    Canada, Female, 31-40
  • 10.0

    Superb

    10 Apr 2019
    Such a great hostel! Joao gave us some great recommendations (which led to some of the best food I've ever eaten), and was so helpful with all our questions. Everything was clean, the beds were comfortable and the breakfast was great. Definitely will stay here again next time I'm in Lisbon!
    England, Mixed Group, 18-24
  • 10.0

    Superb

    10 Apr 2019
    Very nice staff! stayed at the ensuite double room, basic but clean. they have activity every night, ie. fado and street art, but we couldnt join. we did the laundry and they helped to return it nice and neat in our room! Also, the location is perfect! you have everything at the doorstep!
    Hong Kong China, Female, 31-40
  • 9.7

    Superb

    04 Apr 2019
    This hostel is probably one of the best places that I have stayed in all over Europe, the staff are AMAZING and NICE. The location is great less than 5 mins from the centre and the main train station that can take you to Sintra. The rooms are spacious and clean and the lockers are good with a towel and a lock.
    Iraq, Male, 25-30
  • 9.7

    Superb

    01 Apr 2019
    The location couldn't be better and the staff is always available for help and indication. The hostel is also a very nice place with common places and good rooms. Perfect!
    France, Male, 18-24
  • 9.7

    Superb

    26 Mar 2019
    Great location, clean facilities, awesome staff, good breakfast. Cool music and atmosphere.
    Greece, Couple, 25-30
  • 9.4

    Superb

    15 Apr 2019
    One of the best hostels we've stayed in, certainly as regards to location, friendly, helpful staff and great atmosphere. The evening events are great fun and special thanks to Joao and Luis for making them so enjoyable. Would certainly recommend.
    England, Male, 31-40
  • 9.4

    Superb

    30 Mar 2019
    Great staff, very clean space, perfect location and delicious breakfast. We really enjoyed our stay here- the only things that could be improved are the communal spaces (not much room to lounge or do work) and the social events they do (aka they should organise more events outside of the hostel). But overall, great experience!
    Bulgaria, Female, 18-24
  • 8.9

    Fabulous

    03 Apr 2019
    Everything was great except the bed. It was low to the ground on wooden slats which meant every time you moved only slightly, it made a loud noise and was quite uncomfortable.
    Australia, Couple, 25-30
  • 8.9

    Fabulous

    01 Apr 2019
    Great location, great service, nice traditional atmosphere. There was a smell coming from the mens restrooms in my hall that I could smell down the hall though. Otherwise, great place.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's

Awards

  • 2018

    10th, Worldwide Small Hostel

  • 2017

    3rd, Worldwide Small Hostel

  • 2015

    7th, Worldwide Small Hostel

  • 2014

    3rd, Continent Winners Europe

  • 2014

    2nd, Worldwide Medium Hostel

  • 2013

    3rd, Worldwide

  • 2013

    2nd, Worldwide Medium Hostel

  • 2012

    1st, Worldwide Medium Hostel

  • 2012

    1st, Country Winners Portugal

  • 2012

    1st, Most Fun Hostel

  • 2012

    1st, Best location

  • 2012

    1st, Best staff

  • 2012

    1st, Best Character

  • 2011

    Best staff

  • 2011

    1st, Country Winners Portugal

  • 2011

    1st, Worldwide Large Hostel

  • 2011

    1st, Worldwide

  • 2011

    Most secure hostel

  • 2011

    Most Fun Hostel

  • 2011

    Best Character

  • 2010

    Most secure hostel

  • 2010

    1st, Worldwide

  • 2010

    1st, Country Winners Portugal

  • 2009

    1st, Worldwide

  • 2009

    1st, Country Winners Portugal

  • 2009

    Best Character

  • 2009

    Best location

  • 2008

    8th, Worldwide

  • 2008

    Best location

  • 2008

    Best Character

  • 2008

    1st, Country Winners Portugal

Nominations

  • 2016

    Worldwide Small Hostel

  • 2012

    Worldwide Medium Hostel

View all Award Winners

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