Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Free Cancellation
Property Description
In our 250-year-old building, we invite our fellow travellers to relax in our music lounge, enjoy a film in the TV/DVD room or read our books and surf our mega-fast internet, in the reading lounge.
We appreciate the importance of clean facilities; therefore, we'll be cleaning all day long, making sure everything is spotless.
Our facilities include bathrooms for men and for women, hot showers 24 hours a day, four common rooms (dining room, Music lounge, TV/DVD area, reading lounge), and free use of the kitchen.
Our features include free individual lockers and locks, free towels, linen and duvets, free coffee and tea all day, free breakfast, free Wi-Fi and free satellite TV and films.
To help you get around, we've got a book exchange, free maps and advice and free access to guide books from all around the world. There's also free luggage storage.
Owned and managed by travellers, we designed this hostel together in order to provide you with the best stay in one of the most picturesque cities of Europe. Enjoy a friendly, fun and intimate atmosphere for young travellers, hopefully making you feel at home.
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Reviews & Ratings
Latest Reviews
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15 Nov 2018USA, Female, 18-24
The staff were so friendly and went out of the way to help us. Highly recommend. -
15 Nov 2018USA, Female, 18-24
Great hostel in a perfect location! The staff was extremely nice, rooms were spacious, and everything was kept really clean. On my arrival and departure date I was able to leave my bags with them and use the common areas before and after check-in/check-out which made my trip go very smoothly. Only complaint is that the bunk beds do not have personal charging ports, so it made charging items a challenge with very few outlets in the room. -
07 Nov 2018Singapore, Male, 25-30
Alex is very friendly to show me around the hostel! The place is very well located. Free breakfast and towels were a nice touch and the place is really clean! The kitchen is well equipped and the communal areas are lovely! + point is that their rooftop balcony has a view of the Rua Augusta Arch:) Overall, pleasant stay and will definitely stay here again! -
03 Nov 2018England, Female, 41+
Cannot praise the staff enough. Atmosphere relaxed but professional, kindly and endlessly pacient. Ilda and the women work so hard keeping the place clean and serving the excellent breakfast. A friendlier place would be hard to find. I was sad to leave.
Facilities
- Free Breakfast
- Free City Maps
- Free Internet Access
- Free WiFi
- Linen Included
- Towels Included
- Air Conditioning
- Cable TV
- Card Phones
- Ceiling Fan
- Common Room
- Hair Dryers
- Key Card Access
- Reading Light
- Safe Deposit Box
- Security Lockers
- Self-Catering Facilities
- 24 Hour Reception
- Late check-out
- Luggage Storage
- Reception (limited hours)
- Tours/Travel Desk
- Bar
- Cafe
- Tea & Coffee Making Facilities
- DVD's
Awards
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2018
10th, Worldwide Small Hostel
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2017
3rd, Worldwide Small Hostel
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2015
7th, Worldwide Small Hostel
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2014
3rd, Continent Winners Europe
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2014
2nd, Worldwide Medium Hostel
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2013
3rd, Worldwide
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2013
2nd, Worldwide Medium Hostel
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2012
1st, Worldwide Medium Hostel
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2012
1st, Country Winners Portugal
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2012
1st, Most Fun Hostel
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2012
1st, Best location
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2012
1st, Best staff
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2012
1st, Best Character
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2011
Best staff
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2011
1st, Country Winners Portugal
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2011
1st, Worldwide Large Hostel
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2011
1st, Worldwide
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2011
Most secure hostel
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2011
Most Fun Hostel
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2011
Best Character
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2010
Most secure hostel
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2010
1st, Worldwide
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2010
1st, Country Winners Portugal
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2009
1st, Worldwide
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2009
1st, Country Winners Portugal
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2009
Best Character
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2009
Best location
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2008
8th, Worldwide
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2008
Best location
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2008
Best Character
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2008
1st, Country Winners Portugal
Nominations
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2016
Worldwide Small Hostel
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2012
Worldwide Medium Hostel
Policies
- Credit Cards Accepted
- No Curfew
Things to Note
For reservations including more than one Bed in a Shared Dormitory, it is not guaranteed that you will stay together in the same room. Booking a Private Room definitely ensures you will all stay together.
Please note that a group booking (more than 8 people) has different terms and conditions to those listed here. Therefore, in the event that we find that several bookings are considered as one booking, a further deposit will be required in order to confirm the bookings, and a different cancellation policy will also be applied.
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