Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

Travellers House

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Travellers House is ideally located in the most historical and central area of Lisbon (Baixa), within walking distance to all major attractions and interesting spots of the city, with a superb transport network at your door.

In our 250-year-old building, we invite our fellow travellers to relax in our music lounge, enjoy a film in the TV/DVD room or read our books and surf our mega-fast internet, in the reading lounge.

We appreciate the importance of clean facilities; therefore, we'll be cleaning all day long, making sure everything is spotless.

Our facilities include bathrooms for men and for women, hot showers 24 hours a day, four common rooms (dining room, Music lounge, TV/DVD area, reading lounge), and free use of the kitchen.

Our features include free individual lockers and locks, free towels, linen and duvets, free coffee and tea all day, free breakfast, free Wi-Fi and free satellite TV and films.

To help you get around, we've got a book exchange, free maps and advice and free access to guide books from all around the world. There's also free luggage storage.

Owned and managed by travellers, we designed this hostel together in order to provide you with the best stay in one of the most picturesque cities of Europe. Enjoy a friendly, fun and intimate atmosphere for young travellers, hopefully making you feel at home. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 9.7

  • Facilities 9.3


Latest Reviews

  • 10.0

    Superb

    30 Dec 2019
    Great staff and activities. Location can’t be beat. Just an all around great value that made you feel at home.
    USA, Male, 41+
  • 10.0

    Superb

    23 Dec 2019
    Words cannot describe how much I loved staying at Travellers House! So friendly, the staff amazing and willing to share their knowledge and their love for Lisbon (Shout out to Sarah and Joãu who were super!). I stayed in a private room for the first 5 nights and the room was a good size and comfortable with enough plugs, a heater and a desk. I extended my stay and stayed the last 2 nights in a dorm which was also very comfy. Easily the best hostel I have stayed in and ever likely to stay in!
    England, Female, 25-30
  • 10.0

    Superb

    08 Dec 2019
    One of the best hostels I ever stayed in. Great location, good facilities, 24h access. Staff members were absolutely amazing! Very friendly and welcoming, always ready to answer your questions, give advice/tips or make a quick phone call to find out things for you. They made me feel like I was staying in a friend's house and not in a hostel. Thank you so much for helping me experience Lisbon in the best possible way!
    Austria, Female, 31-40
  • 10.0

    Superb

    06 Dec 2019
    Pedro and others at reception made my stay welcoming and were helpful in where to visit etc. Breakfast was provided in the morning which was delicious and served with a smile. The location was right on the busiest street in Lisbon, but felt away from the noise. Only downfall was the musky smell of the room (even the windows being open did not clear it). The bunk beds were sturdy and clean sheets. I would definitely stay here again. 10/10
    England, Male, 25-30
  • 10.0

    Superb

    27 Nov 2019
    The best hostel I ve ever stay! I felt the first second at home. The crew is so nice, the hostel is so clean and you have activities every nights!! Over recommanded👌
    Belgium, Female, 25-30
  • 9.7

    Superb

    17 Jan 2020
    Great spot for a short stay with well-cleaned shared facilities, friendly & helpful staff, and the free breakfast is a definite bonus. The location is ideal for seeing the main tourist sights of Lisbon, the only downside to being on the main street though is of course lots of street noise. This was particularly bad as I stayed on a weekend and there was a lot of drunken yelling outside & regular trams passing. Otherwise, if that's not an issue for you then this is great value for money!
    New Zealand, Female, 25-30
  • 9.7

    Superb

    19 Dec 2019
    We stayed here for four days on our visit to Portugal with a 9 year old. Staff were extremely helpful and friendly. While majority of the crowd was grown up, our kid could find enough space. Location is absolutely fabulous, in the middle of a lively street.
    India, Male, 41+
  • 9.7

    Superb

    03 Dec 2019
    Probably one of the best hostels i have ever stayed in...anywhere. The staff are friendly and very helpful. Goncales, Sarah, Pedro and the rest of the crew The common areas were clean and inviting which made it easy to meet people. Breakfast was amazing, and they made it for us! Rooms and facilities were very clean. The location was right in the heart of all the main areas, making it easy to walk everywhere. Each night they offered up a different activity @ the hostel. (All were great!).
    Canada, Male, 31-40
  • 9.7

    Superb

    22 Nov 2019
    Very very clean, nice 3 choices breakfast, safe, well located. Thanks to Pedro and his team for his help and dedication. I would go back at any time. :-)
    Canada, Male, 41+
  • 9.4

    Superb

    21 Dec 2019
    Lovely historic buildings and decor at a fantastic central location which gave the hostel a real old-timey vibe. It had a peaceful atmosphere, was easy to get to by metro, and the free made-to-order breakfasts were amazing!
    Australia, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's


Awards

  • 2019

    1st, Best location

  • 2019

    3rd, Continent Winners Europe

  • 2019

    1st, Best staff

  • 2019

    1st, Worldwide Medium Hostel

  • 2019

    1st, Worldwide Large Hostel

  • 2019

    1st, Country Winners Portugal

  • 2019

    1st, Most Fun Hostel

  • 2019

    1st, Best Character

  • 2018

    10th, Worldwide Small Hostel

  • 2017

    3rd, Worldwide Small Hostel

  • 2015

    7th, Worldwide Small Hostel

  • 2014

    3rd, Continent Winners Europe

  • 2014

    2nd, Worldwide Medium Hostel

  • 2013

    2nd, Worldwide Medium Hostel

  • 2013

    3rd, Worldwide

  • 2012

    1st, Most Fun Hostel

  • 2012

    1st, Best staff

  • 2012

    1st, Best location

  • 2012

    1st, Country Winners Portugal

  • 2012

    1st, Worldwide Medium Hostel

  • 2012

    1st, Best Character

  • 2011

    1st, Worldwide

  • 2011

    Most Fun Hostel

  • 2011

    1st, Worldwide Large Hostel

  • 2011

    1st, Country Winners Portugal

  • 2011

    Most secure hostel

  • 2011

    Best Character

  • 2011

    Best staff

  • 2010

    1st, Worldwide

  • 2010

    1st, Country Winners Portugal

  • 2010

    Most secure hostel

  • 2009

    Best location

  • 2009

    1st, Worldwide

  • 2009

    Best Character

  • 2009

    1st, Country Winners Portugal

  • 2008

    8th, Worldwide

  • 2008

    Best Character

  • 2008

    1st, Country Winners Portugal

  • 2008

    Best location

Nominations

  • 2016

    Worldwide Small Hostel

  • 2012

    Worldwide Medium Hostel

View all Award Winners

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