Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Travellers House

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Travellers House is ideally located in the most historical and central area of Lisbon (Baixa), within walking distance to all major attractions and interesting spots of the city, with a superb transport network at your door.

In our 250-year-old building, we invite our fellow travellers to relax in our music lounge, enjoy a film in the TV/DVD room or read our books and surf our mega-fast internet, in the reading lounge.

We appreciate the importance of clean facilities; therefore, we'll be cleaning all day long, making sure everything is spotless.

Our facilities include bathrooms for men and for women, hot showers 24 hours a day, four common rooms (dining room, Music lounge, TV/DVD area, reading lounge), and free use of the kitchen.

Our features include free individual lockers and locks, free towels, linen and duvets, free coffee and tea all day, free breakfast, free Wi-Fi and free satellite TV and films.

To help you get around, we've got a book exchange, free maps and advice and free access to guide books from all around the world. There's also free luggage storage.

Owned and managed by travellers, we designed this hostel together in order to provide you with the best stay in one of the most picturesque cities of Europe. Enjoy a friendly, fun and intimate atmosphere for young travellers, hopefully making you feel at home. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.9

  • Location 10.0

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.7

  • Facilities 9.3


Latest Reviews

  • 10.0

    Superb

    12 Mar 2020
    What an amazing hostel! Super friendly staff, awesome location, great atmosphere, clean room and breakfast is personally made; one of the best hostels I've visited in my years of travel. If you visit Lisbon, this is the place to stay!
    Netherlands, Female, 31-40
  • 10.0

    Superb

    11 Mar 2020
    We stayed in a private room and were on the top floor right in the heart of Lisbon - location was fantastic! Clean, comfy room, good breakfast included, friendly and helpful staff. This was right as corona kicked up a notch and have to say the staff handled it really well and offered lots of good advice. Would 100% stay here again, and would say the private room is a good alternative to air bnb that allows you to meet people and get in on activities.
    Scotland, Male, 25-30
  • 10.0

    Superb

    29 Feb 2020
    Excellent location, excellent staff, excellent social activities. Just excellent.
    USA, Male, 31-40
  • 10.0

    Superb

    29 Feb 2020
    I have never given a review for a hostel before but this place deserves my recommendation. The staff did a great job making me feel at home in Lisbon, and without them I wouldn’t have had such an authentic experience. João recommended us some great restaurants that were cheap + authentic, and he was very friendly to us. I had never had an experience at a hostel close to this one!
    USA, Male, 18-24
  • 10.0

    Superb

    25 Feb 2020
    Very much enjoyed our stay in a private two twin room. By far it was the warm, friendly and exceedingly knowledgeable staff that made our stay a delight. Comfortable well cared for facility and the location was the very best. Thank you. We will be back - soon .
    Canada, All Female Group, 25-30
  • 10.0

    Superb

    20 Feb 2020
    Can I give a 100 to this property instead of just 10? The experience at Travellers House is way better than expected. The staffs are super friendly and helpful. The place is nice and clean, right in the center on the main tourist area. I would definitely going back to stay at this hostel when I visit Lisboa again. Lovely city, lovely country!
    USA, Male, 25-30
  • 10.0

    Superb

    18 Feb 2020
    The Location of the Hostel was perfect. Beds were comfy and there was enough space for all your stuff in the room. Each bed has a plug, reading light and locker. There was 3 breakfast options you could choose from and someone made it for you. So if you’re in a rush it could take a while til you get breakfast. The staff was super awesome, we felt really welcomed.
    Germany, Mixed Group, 25-30
  • 9.7

    Superb

    06 Feb 2020
    Travellers House is close to many attractions and in a great location for getting around town. The personalized breakfast every morning was a nice touch! They have excellent customer service from check-in to check out. I’ll be returning to this location whenever I’m in Lisbon.
    USA, Female, 25-30
  • 9.4

    Superb

    20 Feb 2020
    Everything was perfect! The made to order breakfast was amazing! If I had to note something I would say it’s more of a hotel atmosphere then a hostel. Not necessarily a bad thing but wanted to note that.
    Canada, Female, 31-40
  • 9.4

    Superb

    16 Feb 2020
    LOVED it here. The staff are absolutely amazing so friendly and helpful - they gave great advice, especially about our day trip to Sintra. The wifi was good when it worked but good luck trying to connect between 6-11pm when everyone is trying to use it. They provided free towels and free locks The lockers were great, could fit whole suitcase in there no worries - very secure. There were powerpoints, lights and storage baskets at every bed. Breakfast also very good but not all you can eat.
    Australia, Couple, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's


Awards

  • 2019

    Most Fun Hostel

  • 2019

    Best staff

  • 2019

    Best location

  • 2019

    Best Character

  • 2018

    10th, Worldwide Small Hostel

  • 2017

    3rd, Worldwide Small Hostel

  • 2015

    7th, Worldwide Small Hostel

  • 2014

    3rd, Continent Winners Europe

  • 2014

    2nd, Worldwide Medium Hostel

  • 2013

    3rd, Worldwide

  • 2013

    2nd, Worldwide Medium Hostel

  • 2012

    1st, Best Character

  • 2012

    1st, Country Winners Portugal

  • 2012

    1st, Best location

  • 2012

    1st, Best staff

  • 2012

    1st, Most Fun Hostel

  • 2012

    1st, Worldwide Medium Hostel

  • 2011

    Most Fun Hostel

  • 2011

    1st, Worldwide

  • 2011

    1st, Worldwide Large Hostel

  • 2011

    1st, Country Winners Portugal

  • 2011

    Most secure hostel

  • 2011

    Best staff

  • 2011

    Best Character

  • 2010

    1st, Worldwide

  • 2010

    Most secure hostel

  • 2010

    1st, Country Winners Portugal

  • 2009

    Best location

  • 2009

    1st, Country Winners Portugal

  • 2009

    Best Character

  • 2009

    1st, Worldwide

  • 2008

    8th, Worldwide

  • 2008

    1st, Country Winners Portugal

  • 2008

    Best location

  • 2008

    Best Character

Nominations

  • 2016

    Worldwide Small Hostel

  • 2012

    Worldwide Medium Hostel

View all Award Winners

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