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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

Travellers House

Rua Augusta, number 89, 1st floor , Lisbon, Portugal
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Travellers House is ideally located in the most historical and central area of Lisbon (Baixa), within walking distance to all major attractions and interesting spots of the city, with a superb transport network at your door.

In our 250-year-old building, we invite our fellow travellers to relax in our music lounge, enjoy a film in the TV/DVD room or read our books and surf our mega-fast internet, in the reading lounge.

We appreciate the importance of clean facilities; therefore, we'll be cleaning all day long, making sure everything is spotless.

Our facilities include bathrooms for men and for women, hot showers 24 hours a day, four common rooms (dining room, Music lounge, TV/DVD area, reading lounge), and free use of the kitchen.

Our features include free individual lockers and locks, free towels, linen and duvets, free coffee and tea all day, free breakfast, free Wi-Fi and free satellite TV and films.

To help you get around, we've got a book exchange, free maps and advice and free access to guide books from all around the world. There's also free luggage storage.

Owned and managed by travellers, we designed this hostel together in order to provide you with the best stay in one of the most picturesque cities of Europe. Enjoy a friendly, fun and intimate atmosphere for young travellers, hopefully making you feel at home.

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.6

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    11 Sep 2018
    The staff at the Travellors house were so friendly, the new girl working on reception was very warm and welcoming and the fellow who welcomed us was so full of energy, he truly had a passion for his job, we loved Portugal thanks to the people at our hostel, so stoked and will definitely recommend to friends.
    Australia, Male, 31-40
  • 9.7

    Superb

    12 Sep 2018
    Brilliant location; very secure manned (or womanned) 24/7
    England, Male, 41+
  • 9.4

    Superb

    13 Sep 2018
    great! nightly activities were fantastic
    England, Male, 31-40
  • 6.9

    Good

    12 Sep 2018
    Nice place except the showers and toilets, they were a nightmare. So small and no sink and no privacy.
    Sweden, Female, 41+
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
Services
  • 24 Hour Reception
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's

Awards

  • 2018

    10th, Worldwide Small Hostel

  • 2017

    3rd, Worldwide Small Hostel

  • 2015

    7th, Worldwide Small Hostel

  • 2014

    3rd, Continent Winners Europe

  • 2014

    2nd, Worldwide Medium Hostel

  • 2013

    3rd, Worldwide

  • 2013

    2nd, Worldwide Medium Hostel

  • 2012

    1st, Worldwide Medium Hostel

  • 2012

    1st, Country Winners Portugal

  • 2012

    1st, Most Fun Hostel

  • 2012

    1st, Best location

  • 2012

    1st, Best staff

  • 2012

    1st, Best Character

  • 2011

    Best staff

  • 2011

    1st, Country Winners Portugal

  • 2011

    1st, Worldwide Large Hostel

  • 2011

    1st, Worldwide

  • 2011

    Most secure hostel

  • 2011

    Most Fun Hostel

  • 2011

    Best Character

  • 2010

    Most secure hostel

  • 2010

    1st, Worldwide

  • 2010

    1st, Country Winners Portugal

  • 2009

    1st, Worldwide

  • 2009

    1st, Country Winners Portugal

  • 2009

    Best Character

  • 2009

    Best location

  • 2008

    8th, Worldwide

  • 2008

    Best location

  • 2008

    Best Character

  • 2008

    1st, Country Winners Portugal

Nominations

  • 2016

    Worldwide Small Hostel

  • 2012

    Worldwide Medium Hostel

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew

Things to Note

Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.

For reservations including more than one Bed in a Shared Dormitory, it is not guaranteed that you will stay together in the same room. Booking a Private Room definitely ensures you will all stay together.

Please note that a group booking (more than 8 people) has different terms and conditions to those listed here. Therefore, in the event that we find that several bookings are considered as one booking, a further deposit will be required in order to confirm the bookings, and a different cancellation policy will also be applied.


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