Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Travellers Oasis

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Hostelworld guests have recommended Traveller's Oasis 'if you want a relaxed hostel with great people and a couple of [social] nights out'. This small, home-like hostel features a swimming pool and an outdoor terrace with BBQ as well as staff who are 'superb, full of helpful advice and always there when you have a question', according to our visitors. They're located next to Cairns Central station, about 15 minutes' walk from the lagoon.

Property Description

Welcome to Travellers Oasis Backpackers in Cairns.

We offer comfortable and clean facilities to budget-conscious travelers in a relaxed and friendly environment.

Our premises are newly renovated and restored and tastefully decorated to capture the ambiance of the tropical North Queensland environment. We're nestled in the relaxing surrounds of lush tropical gardens, with a pool and BBQ area with lots of Hammocks to relax under the palm trees, we want you to enjoy the comforts of our home at your fingertips.

We offer all types of accommodation, with 3,4and 6 bed dorms, We also have single and twin rooms, plus double rooms with queen-sized beds all Private rooms have a Television. Our Deluxe Double Rooms have a queen-sized bed, LCD TV, DVD and Hard drive with 1500 films to watch and a balcony with a hammock. All private rooms include a refrigerator, bed-side lamp and a table, while all the rooms (including dorms) come with fresh linen and towels, a ceiling fan and coin-operated air conditioning.

We're small, with only 50 guests maximum, and we're centrally located just a short walk to Cairns city centre, shops, cinemas, banks, supermarkets, restaurants and the waterfront...and close to the dive schools!

We have good beds and all the comforts of home, plus we pride ourselves on our clean facilities. All linen and towels are supplied at no extra cost.

The small size and location of our quiet oasis makes for peaceful surroundings where you can relax and have fun. Our garden and pool area is a great place to hang out and meet new people!

We offer free tour booking and an information desk, a tropical pool in a relaxed garden atmosphere, two fully equipped kitchens with gas oven, a BBQ and prep area with all utensils, a TV room with LCD TV and DVD player, and Hard Drive with 1500 Movies plus laundry facilities (washer, dryer and iron).

Guests can take advantage of our Free games, magazines and book exchange as well as our complimentary tea, coffee and herbs. We provide free luggage storage, ample off-street parking, internet access and WiFi.

We have an awesome info desk right here in the hostel. We offer some great tours, activities and lots of free maps and itineraries. There are always special offers running with some great savings...Please feel free to email us after booking with any questions or price inquiries.

We also own a second Property in Cairns called Tropic Days Backpackers, which offers the same facilities and relaxing environment. At Tropic Days you will find an amazing landscaped Garden with lots of Hammocks under the Palm trees, a refreshing swimming pool, free wifi through out and a free shuttle bus to and from town. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.6

  • Location 8.9

  • Staff 9.9

  • Atmosphere 9.5

  • Cleanliness 9.6

  • Facilities 9.5

Latest Reviews

  • 10.0


    01 May 2019
    Awesome hostel, calm, clean, safe, nice atmosphere...really good.
    France, Female, 25-30
  • 10.0


    23 Apr 2019
    Best hostel I’ve ever been in! Staff are amazing, knowledgeable and friendly. Really cool set up with lots of kitchens, bathrooms. Our room was clean and had its own fridge. Fan in bedroom, air conditioning costs 1$ for 3hrs but we only used once a day to cool room down at night. Pool with awesome floating beanbags and a really nice tv area. Overall lovely atmosphere, would highly recommend
    Ireland, Female, 25-30
  • 10.0


    20 Apr 2019
    This place has everything you could ask for - would highly recommend! Kitchens and bathrooms are spotless. Staff are super helpful and helped us massively with tour bookings!
    England, Couple, 25-30
  • 9.7


    27 Apr 2019
    Loved the hostel and it’s facilities. The area I was in felt like being at someone’s house it was so well equipped and homely. Great staff, service and banter! Would definitely recommend.
    England, Female, 31-40
  • 9.7


    22 Apr 2019
    Great hostel, one of the best I’ve ever stayed. The manager - Robbie, rennie, or manny, I forget his name - was really helpful, friendly, and professional. Gave great tips and was very helpful to setup some tours. Happy to show the hostel and explain everything. I’d say this hostel is great at balancing different types of guest - some college kids, some a bit older, but welcoming and good for all types, not some dingy party hostel. Loved the private room, perfect accommodation. Great pool too!
    USA, Male, 31-40
  • 9.4


    13 May 2019
    The staff were amazing!! What a great team! #1 is Marco- so helpful and went above and beyond to help me have the best experience in Australia. Very homie environment! Facility’s were clean. Close to the grocery store, Kmart and movies. 15/20 minute walk to the greyhound bus station.
    Canada, Female, 25-30
  • 9.1


    22 Apr 2019
    Extremely warm and welcoming staff. Hostel is by far the best we stayed at in Australia. The facilities are excellent, plenty of bathrooms, kitchens and areas to relax. The pool is brilliant. Our double room was very clean and comfortable. Only problem with the hostel is that it is a bit of a walk from the ferry terminal, but I guess that’s what you get with an oasis!
    Scotland, Couple, 18-24
  • 9.1


    19 Apr 2019
    Really great atmosphere! The staff is super friendly and helpful. You have a lot of small details that you don't usually expect in a hostel: free tea and coffee, a safety box for you, swimming pool, social events, extra towels for the beach...I definitely recommend it!!
    Spain, Female, 31-40
  • 8.0


    03 May 2019
    I had a private room at this hostel. You have to use a keypad to enter the property after-hours, but they never change the code (it is engraved on the key-fob). Kitchens were nice, but OMG, change your sponges every once and a while!! This place wins for the grossest, oldest sponge I saw in all the AU/NZ hostels I stayed at!! Vibe is nice and chill here. The shower/bathroom facilities were clean. Pool looked nice, although I didn't use it.
    USA, Female, 31-40
  • 6.6


    10 May 2019
    Booked a private room, it was perfectly fine, but for 10-20 dollars more you can book a beautiful and more comfortable hotel that is on the strip. The pool looked cloudy, so I skipped taking a dip. I found it funny that they charge you for air con. The staff was lovely, accessing the hostel & key was seamless.
    USA, Female, 31-40
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's


  • 2019

    1st, Country Winners Australia

  • 2018

    1st, Country Winners Australia

  • 2018

    3rd, Continent Winners Oceania

  • 2017

    1st, Continent Winners Oceania

  • 2017

    1st, Country Winners Australia

  • 2016

    1st, Country Winners Australia

  • 2016

    2nd, Continent Winners Oceania

  • 2015

    2nd, Continent Winners Oceania

  • 2015

    1st, Country Winners Australia

  • 2014

    3rd, Continent Winners Oceania

View all Award Winners

Travellers Oasis says

I'd say that what makes us special is that we pride ourselves on our attention to detail - it's not for nothing our manager won the Cairns Tourism Association's 2012 Award for Service Excellence! In fact, I think our customer service is second to none.
Another unique feature is that we have extremely comfortable beds. There's no bunk beds, only single and loft beds. Plus, there's extra pillows in the double rooms and hammocks throughout the hostel gardens. We even have a swimming pool and sun deck!
Cairns Central Shopping Centre is just across the road, while the Green Ant Cantina - a local favourite restaurant and bar - is around the corner. The Pro Dive school is only a three minute walk away - and of course you can't miss the Great Barrier Reef!
Our hostel is ideally suited for all ages - the young and the young-at-heart. Gabriel, Owner