Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50% payment up front is required, which si not refundable.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Tres Mundos is a laid back friendly hostel with a colorful caribbean theme in the heart of Playa del Carmen. Informal environment full of colorful murals and easy music, we live by the sea and that defines us.
We have our own pub on the premises where we serve homemade food, craft and national beers, craft mezcals and selection of drinks for the cheapest prices you can find in playa.
There is an abundant communal space to socialize, and a rooftop terrace with charcoal bbq and hammocks to chill in.
Our rooms have white painted solid wooden beds with comfortable mattresses, which allows for a perfect rest. The walls painted turquoise and yellow reminds you that you are by the sea and on the sunshine.
There is a shared kitchen service, we have WiFi in all communal areas and rooms, books.
All dorms have lockers to keep your valuables safe (don’t forget to bring your lock), every bed has it's own plug to charge your devices, air conditioning and bathroom inside of the room, and two big windows for a lots of light.
We offer tours to all historical sites for a budget prices and a tourist information based on a personal experience.

Please Note:
Check in: 13:00
Check out: 12:00

Maximum Age: 50

Taxes not included: 30%
Taxes not included: $26 MXN per night (municipal tax)

Cancellation policy: 48 Hours
All major cards (with a little extra charge) and cash accepted as payment upon arrival:Dollars and Mexican Pesos.

After your time of arrival your booking will be cancelled. If there is a chance of arriving later than stated let us know your new time of arrival and we will keep your booking.
Guests with time of arrival later than 7 PM please confirm your reservation by email.

Reception closes from 11p.m. to 8a.m. for the night, if there is a chance you come later than 11p.m. please let us know by phoning us or emailing us and we will wait for you. View House Rules

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Reviews & Ratings

  • Value For Money 7.1

  • Security 7.8

  • Location 8.3

  • Staff 8.1

  • Atmosphere 7.1

  • Cleanliness 6.7

  • Facilities 6.7

Latest Reviews

  • 10.0


    11 Sep 2019
    Excellent hostel! 100% recommended. We were planning to stay 1 night but extended it to 5! All the staff very friendly and helpful, especially Michal, thank you very much for all your attention. There's a wide variety of dishes in the restaurant, very delicious food, homemade flavors, excellent prices. The rooms are super nice, spacious, clean and with AC. The location of the hostel is incredible, close to everything, the sea is three blocks away. I will definitely return!
    Mexico, Couple, 25-30
  • 9.7


    07 Mar 2020
    El hostel tres mundos es perfecto para aquella persona que quiera venir a un hostel con buena onda, conocer gente nueva y tener TODOS LOS SERVICIOS A UN PASO. Es súper recomendable y tiene una muy buena relación de precio - calidad.
    Argentina, Male, 18-24
  • 9.4


    01 May 2020
    Still open, May 2020! Tres Mundos is a quaint and characterful Hostel/cafe/Bar, a few minutes from the beach and main boulevard. The hostel itself comprises of a super chill BBQ roof terrace as-well-as an open ground space with bar/tables and food facilities (delicious and cheap food btw). Me and some friends ventured down from Cancun for some extra contrast, and Tres Mundos made the trip worthwhile. The Slovakian owner is great dude, as were the other staff and guests. Well worth visiting!
    England, Male, 25-30
  • 9.4


    26 Oct 2019
    Great chilled hostel just off the main strip from the nightlife and restaurants. Would recommend
    Australia, Male, 25-30
  • 7.1

    Very Good

    29 Nov 2019
    I was disappointed with Tres Mundos. My private room: -no fitted sheet for a nasty mattress, just a square sheet that moved easily (and got 10+ flea bites from that mattress) -fan didnt go into high speed -no desk nor chair for working -the private room was just sad, the kind of place you take a one night stand that you hope to never see again -no hot water -breakfast and coffee not available until 8:30am, dive shops require you arrive at 8:00 or 8:30, Staff is very friendly and food is good.
    USA, Male, 41+
  • 6.9


    26 Dec 2019
    Great staff, good common area, decent breakfast and bar/food, but the rooms were a little dingy and gross. Only book for one night to see if it's the place for you because there are so many option in Playa you may not want to be stuck here depending on what your expectations are!
    Canada, All Female Group, 18-24
  • 5.1


    30 Dec 2019
    You can stay when you have absolutely no choice and very very tight on budget. I was staying during New year's weekend as other hostels are all booked. Staffs are okay, poor facility, not clean, weird people at hostel.
    India, Male, 31-40
  • 4.9


    14 Sep 2020
    Even though the staff was nice, this was probably the worst hostel experience I have had to date (and I've stayed in 30+ hostels). No wifi in room 30% tax not mentioned earlier + credit card fees on top No air conditioning Extremely over the top music Ran out of drinking water an the time No usable toilet paper Kitchen sink was always backed up and looked like someone barfed in it Keys didn't work well Extremely dirty dishes despite a sign saying everyone should clean up
    USA, Female, 18-24
  • 4.0


    23 Sep 2019
    Very hot, the a/c it's on only from 9 to 9, The hostel is under mentnainced, the room and my bed were smelling like sweat, and of course only cold water in the shower. Unpleasant thretening signs everywhere- for example, 4 signs about washing the dishes in the kitchen, one of them states that you are being recorder (which you are) and if you're not gonna wash your dishes, you're gonna get a 300$ Fine. Even thought staff cooks and leaves her dishes overnight. Bad-vibe&maintenance Good-staff&loc.
    Israel, Male, 18-24
  • 3.7


    25 Dec 2019
    Probably the worst experience in a hostel: Ridiculously loud music from the bar area. Impossible to sleep and when asked to turn down (various times) they didn’t. Left LABELLED food in the kitchen and disappeared. no oil or salt provided and awful pans etc for cooking. Drunk staff/volunteers hanging around and shouting all night till 4am Stuff got stolen from dorms were told we could shower after check out when coming to pick up luggage and then they didn’t let us. much more Could be said
    Italy, Female, 25-30
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi