Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50% payment up front is required, which si not refundable.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

Tres Mundos is a laid back friendly hostel with a colorful caribbean theme in the heart of Playa del Carmen. Informal environment full of colorful murals and easy music, we live by the sea and that defines us.
We have our own pub on the premises where we serve homemade food, craft and national beers, craft mezcals and selection of drinks for the cheapest prices you can find in playa.
There is an abundant communal space to socialize, and a rooftop terrace with charcoal bbq and hammocks to chill in.
Our rooms have white painted solid wooden beds with comfortable mattresses, which allows for a perfect rest. The walls painted turquoise and yellow reminds you that you are by the sea and on the sunshine.
There is a shared kitchen service, we have WiFi in all communal areas and rooms, books.
All dorms have lockers to keep your valuables safe (don’t forget to bring your lock), every bed has it's own plug to charge your devices, air conditioning and bathroom inside of the room, and two big windows for a lots of light.
We offer tours to all historical sites for a budget prices and a tourist information based on a personal experience. View House Rules

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Reviews & Ratings

  • Value For Money 5.6

  • Security 7.3

  • Location 8.1

  • Staff 6.3

  • Atmosphere 5.9

  • Cleanliness 5.0

  • Facilities 5.1

Latest Reviews

  • 8.6


    16 Feb 2022
    Has a kitchen, nice rooftop & hammocks!
    England, Female, 18-24
  • 8.3


    09 Jan 2022
    We stayed in two different rooms here as we ended up staying longer than we booked for and our room was unavailable for the extra night. We stayed upstairs where the shower wasn’t very powerful and downstairs where the shower was way better. Ladies, if you’re washing your hair, use the downstairs shower! Upstairs you will struggle. The common area is big and you can easily meet people there, they sell beer and other drinks. Location is really good, and 12 o clock check out great after a party!
    England, Couple, 25-30
  • 8.0


    07 Feb 2022
    Nice hostel, close to the beach and a very good price.
    Canada, Male, 25-30
  • 7.4

    Very Good

    03 Apr 2022
    The hostel had good vibes but the room was way too hot. The fan was very slow So it made no air.
    Belgium, Male, 18-24
  • 5.7


    28 Nov 2021
    The facilities looks very tired and are in serious need of renovations, that includes furnishings, fixtures, windows, doors and their hinges, screens, knobs etc. In fact, I checked out one day early (no refund).
    Canada, Male, 25-30
  • 5.1


    18 Oct 2021
    I walked in and immediately felt uncomfortable. The dorms did not have locks on the doors. The hallway smelled like urine and the mattresses were stained. I have never walked out of a hostel before, but I did here. They refused to give me a refund.
    USA, Female, 18-24
  • 4.3


    09 Feb 2022
    It was dirty, the staff lookes realy bored to be honest and couldn't speach english, and my bed was sooo uncomfortable 😣
    Italy, Female, 18-24
  • 4.0


    10 Apr 2022
    DO NOT STAY HERE- this place was absolutely disgusting, only one bathroom per dorm and no public access loos, the building lacked ventilation and the air conditioner did nothing at all, plus they turned it on ridiculously late and woke us all up to turn it off in the morning!! The beds were lumpy filthy and I saw BED BUGS UNDER MY MATTRESS. Not to mention the sheets were dirty and of the worst quality nylon. The bathroom doors were SO LOUD and showers filthy with limescale.
    England, Female, 18-24
  • 3.7


    04 Mar 2022
    Not really for me kitchen was falling apart just like the sleeping rooms and the showers.. could not even drink alcohol inside cause they have a bar... But they did not have the license to sell beer so you needed to sneak alcohol inside...
    Netherlands, Male, 25-30
  • 3.4


    08 Mar 2022
    Worst hostel ive been in. The stuff was so rude , i was locked one night outside the hostel because they forgot to give me a key , then they told me its my problem for not asking. Mostly old people there not a place to party. If u bring alcohol in there they will throw it away. Such a bad experience.
    Israel, Male, 18-24
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi