Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

For group reservation will required a 50% deposit payment upon confirmation and balance payment 50% to be settled 01 weeks before the actual arrival date.

Minimum 01 days prior the actual arrival date, a name list of the group will need to provide to the hotel for room registration purpose and breakfast arrangement. Besides, all room key card will issue to the group leader upon check in.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

~ No smoking in the premise
~ No food inside the dorm area
~ May buy outside food and consume at ground floor sharing cafe area for
~ Be considerate to others dorm guest
~ Always close and open door soft and gently
~ Talk softly

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We aim to provide travelers a budget stay with comfortable and clean environment. We are a hotel that provides home comfort to our guests.

All capsule pods are ready with comfortable single mattress. And come with sheets, proper pillow, bottled mineral water, bath towel, dental kit, disposable slipper and shampoo & soap.

All pods are designed with individual ventilation fan and pod's door lock. Guest privacy are taking care of. Female Capsule and Male Capsule shower room and toilet are separated. To enter Female Capsule, female key card need to scan and access three time before reach their Capsule Pod. This is very safe to solo female traveler. All the toilets and shower room for Capsule is on sharing basis.

You'll get FREE internet with UNLIMITED usage within the building inside or outside your capsule.

Free Breakfast

Our breakfast is simple, but very filling and tasty. Freshly prepare when you wake up, daily different breakfast. If you are vegan or allergy to any food items, feel free to inform us upon check in, we will prepare specially for you.

It's Clean And Comfortable

Our housekeeper keeps the entire building super clean!
We change each Capsule Pod linen whenever the guest checkout, and you do not need to bring down any linen or towel upon check out. We will do that.
For long stay guest may approach front desk for pod makeup and towel change.

Hassel Free and No Worries Trip

We offer complimentary pick up service from Melaka Sentral Bus Termina and other bus terminal in Melaka (except Masjid Tanah Station) and Melaka Airport. Guest no worries on unfamiliar town on arrival and will be safe.

Besides, our hotel also provide free shuttle city attraction place service whereby we will pickup and drop of house guest at those attraction place with hotel time schedule. All we want to provide is hassle free and no worries travel experience to our guest.


- Cancellation policy: 1 day before arrival day. In case of a late cancellation or No Show, you will be charged the first night of your stay.
- Check in from 15:00 to 23: 00.
- Check out from 07:00 to 12:00.
- Reception Working Hours: 7:00 ~ 1:00.
- Payment upon arrival by cash, credit cards. Extra service fee 3% if pay with credit card.
- Taxes not included - A tourist tax of RM 10 per room (ONLY FOR PRIVATE ROOMS) per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
- Breakfast included.
- Lockout from 22:00 until 07:00.
- We do not accept customers younger than 18 years old years of age in Dorm Rooms.
Private Rooms are available;No extra charge for sharing existing bed with parent or guardian below 7years old. Otherwise will charge RM 38 per child per bed.
- Non-smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 8.3

  • Staff 10.0

  • Atmosphere 8.7

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    29 Dec 2019
    My boyfriend and I loved our stay at Tripod. We had a private room with our own shower. The room was nice and clean, the tv in there actually works unlike other places we have been. Super clean and comfortable bed. The staff is so nice and welcoming. Tripod is a little bit outside the busy part of Melaka which gives you a goodnight sleep. We got taken to the Centre multiple times and picked up there which definitely makes up for the location.
    Denmark, Couple, 18-24
  • 10.0


    22 Nov 2019
    Best hostel in Malaysia that I've been
    Brazil, Male, 31-40
  • 10.0


    27 Jul 2019
    Great Hotel and quite new. Everything was very clean and the pods were comfortable :) it was like a tiny room for myself. There aren't security lockers but I had enough space in my pod for my big and my small backpack. The staff is very firendly and helpfull, especially Esther! They picked me up and brought me to the bus terminal for free and they also bring you to several nice spots. The breakfast is tasty and freshly made for every single guest. I'd definitely stay there again! :)
    Switzerland, Female, 18-24
  • 9.7


    24 Jan 2020
    The Tripod Hotel was a blessing in disguise when our other arrangements cancelled on us. The facilities are well equipped and extremely clean. Also, the breakfast and snacks were much appreciated and delicious! Esther and Eric are truly great hosts and will do anything you need to make your stay more pleasant!
    USA, Male, 18-24
  • 9.7


    28 Dec 2019
    It's exactly run by a family business, the owner Ms Esther and her staffs( Some are sibiling) are very friendly through out my 4 night stay during new year eve. They even provided shuttle service to pick you up and send you at the train station or the main Sentral bus station and some other tourist spots too! prepared your complementary breakfast for you from 7am till 10am during your stay. pretty new here, Definitely be back again soon. Thank you Tripod hotel.
    Singapore, Male, 41+
  • 9.7


    28 Nov 2019
    It was a good experience to stay at Tripod! The staff are very friendly and helpful. They cook breakfast for each of us. Pick up and drop off from/to airport/bus terminal is provided. And they even offered me the rides to the attractions in the city. The capsules are quite comfy with big space and able to be locked individually. I would like to come again if have chance in future!
    China, Male, 25-30
  • 9.4


    12 Feb 2020
    Staying at Tripod was literally like visiting your family’s house - Esther is such a wonderful host. She is sweet, helpful, remembers everything about you, and always has such a light hearted attitude. Esther and her brother even pick you and drop you off and personally make breakfast for you - it really is so sweet. I had a single room, so can’t comment on the pods or the social atmosphere. The location didn’t matter as pick ups and drop offs were available so don’t let that deter you!
    England, Female, 31-40
  • 9.4


    03 Sep 2019
    The hosts were really nice and helpful. They even picked us up and dropped us at the bus terminal. Everything was really clean and the capsules are really cozy. I think it's not the best for meeting other people, but if you need some privacy it's really good.
    Switzerland, All Male Group, 25-30
  • 9.1


    22 Nov 2019
    Honestly Esther was the kindest staff I have met so far she picked and dropped us at the bus station and also dropped us round the city during our stay! (Saved us a lot of money) she was so welcoming and made us feel at home. Free breakfast was fab. Pods are so nice you can hide away perfectly if you’re not in the mood to see People. Only me and one other person at this hostel that I could tell my first night so meant I got all the female facilities to myself complete privacy but also quiet.
    England, Female, 18-24
  • 8.9


    18 Dec 2019
    Staff very helpful, the free lifts to and from the bus station, as well as around town were much appreciated and really added to my stay! Pods very comfortable and secure. Only complaint is that it is not a great place to meet people.
    England, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Washing Machine
  • Express check-in / out
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket