Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Tropicana is Guatemala’s ultimate experience in budget backpacker hostel accommodation. Centrally located in the heart of Antigua, Tropicana is amongst some of Guatemala’s finest bars and restaurants and offers a range of accommodation options from air-conditioned dorms, to private rooms of varying capacities.

Tropicana offers some awesome facilities for everyone’s enjoyment. These include a cheap reliable airport pick-up service, 24-hour check in, free Wi-Fi, a gym area, a quality restaurant at backpacker prices, and a small but pristine pool where you can take a dip to cool off or simply relax and enjoy a drink from our deck bar.

Our complete restaurant offers up breakfast, lunch and dinner at backpacker prices at a quality that will compete with anything you're likely to find around Antigua. Our licensed bar boasts a host of local and imported beers along with some fine Guatemalan Rums and Irish Whiskeys so you’ll be sure to find what you’re looking for whilst watching your favourite sports on our cable T.V or playing darts or beer pong.

We have our own Acatenango Volcano trek leaving from the hostel, this promises to be one of the highlights of your trip, so don't miss out. We offer free breakfast before you go to the trek, free storage, discount on accommodation the following nights after the trek, red wine with the dinner and you don't have to carry the camping gear (sleeping bag, sleeping mat and tent) everything is set up at the base camp.
Please be aware that we often have space available even if we are fully booked on Hostelworld, so please swing by and check us out.

Hostal Tropicana Polices & Conditions:

Check in from 14:00 to 24:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.Only Visa and Master Card. Property may pre-authorise your card before arrival
Cancellation policy: 24 hours before arrival.
In high season 72 hours cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to all nights of your stay.

Taxes included.
Breakfast not included.
We offer free water and coffee. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.1

  • Location 9.7

  • Staff 9.5

  • Atmosphere 9.2

  • Cleanliness 8.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    09 Apr 2019
    Tropicana was a lovely place to stay and the volcano tour was awesome. Very friendly staff especially Ivana.
    Australia, Female, 25-30
  • 10.0


    29 Mar 2019
    Great hostel! The staff are really helpful and the bar is fun. Definitely do the Acatenango hike with them. It was really clean and I definitely recommend to other backpackers coming through Guatemala
    USA, Female, 25-30
  • 10.0


    27 Mar 2019
    Really great staff, receptionist are super polite and you can tell they love what they do. Keep it going like this. Also the cleaning staff is always cleaning the areas and the toilets are super clean, very nice showers specially the ones in the second floor tho. Very nice two bars, and very fun terrace. P.S: I really liked that the staff call you by your name :)
    England, Male, 18-24
  • 10.0


    27 Mar 2019
    I booked here for just one night to check it out, it was amazing! Unfortunately I had to leave but definitely coming back. Hot showers, amazing rooftop, pool, and great people to hangout with. Third level bunks, and lockers in each bed.
    Germany, Male, 18-24
  • 9.1


    09 Apr 2019
    Mi experiencia fue diferente en Tropicana, el personal fue muy amable y servicial, la pase muy bien definitivamente regresare.
    USA, Female, 25-30
  • 8.6


    03 Apr 2019
    Great hostel with a nice pool and rooftop bar. Antigua itself was pretty quiet when I was there but I can see the potential of this hostel. My bed was outside of an actual room and in a hallway with some stair directly next to it and also the entrance to a bathroom/shower that connected rooms, wasn't ideal but also wasn't a big deal as I was only there for 1 night. It did also help that the beds have privacy curtains. Would stay again!
    Australia, Male, 25-30
  • 8.3


    10 Apr 2019
    Awesome hostel within walking distance from anything you may need in Antigua. Staff were very friendly and helpful, as many of them are travelers as well. I would highly recommend booking any adventure tours (Acatenango was AMAZING) and/or shuttles through them, as they offer discounts and amazing services. I would recommend my family and any other fellow travelers to stay here. I absolutely LOVED this hostel.
    USA, Couple, 18-24
  • 8.0


    17 Apr 2019
    A decent hostel. A party place but things wrapped up quite early. An awesome location right in town and staff were really helpful with booking onward travel. Music playing all in all the communal spaces means there isn’t really anywhere quiet to make phone call or sleep in the day.
    Australia, Female, 18-24
  • 7.7

    Very Good

    06 Apr 2019
    Hardcore party hostel. Bit too much for me. Nobody wants to be woken up to blasting edm on Sunday after the Saturday night pool rave when people get back at 6 am and wake up after noon. Beds are not very comfortable. If you want to party and don’t care about comfort or resting, then this place is perfect. Just wasn’t a good fit for me even though I wanted to party a bit.
    USA, Male, 18-24
  • 7.1

    Very Good

    27 Mar 2019
    Highly recommend doing the Acatenango hike with their tour, and had a great stay and met great people. The 3 storey bunk bed situation was an interesting experience though; they say you are not to keep your luggage on the bed... Although they don't give you any other option than a small shelve against the wall - a in a room with 14 beds its nearly impossible to keep everything on these shelves... the floor is the next best option! Just a tip. Other than that, we had a great stay
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Wi-Fi