Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Tropicana is Guatemala’s ultimate experience in budget backpacker hostel accommodation. Centrally located in the heart of Antigua, Tropicana is amongst some of Guatemala’s finest bars and restaurants and offers a range of accommodation options from air-conditioned dorms, to private rooms of varying capacities.

Tropicana offers some awesome facilities for everyone’s enjoyment. These include a cheap reliable airport pick-up service, 24-hour check in, free Wi-Fi, a gym area, a quality restaurant at backpacker prices, and a small but pristine pool where you can take a dip to cool off or simply relax and enjoy a drink from our deck bar.

Our complete restaurant offers up breakfast, lunch and dinner at backpacker prices at a quality that will compete with anything you're likely to find around Antigua. Our licensed bar boasts a host of local and imported beers along with some fine Guatemalan Rums and Irish Whiskeys so you’ll be sure to find what you’re looking for whilst watching your favourite sports on our cable T.V or playing darts or beer pong.

We have our own Acatenango Volcano trek leaving from the hostel, this promises to be one of the highlights of your trip, so don't miss out. We offer free breakfast before you go to the trek, free storage, discount on accommodation the following nights after the trek, red wine with the dinner and you don't have to carry the camping gear (sleeping bag, sleeping mat and tent) everything is set up at the base camp.
Please be aware that we often have space available even if we are fully booked on Hostelworld, so please swing by and check us out.

Hostal Tropicana Polices & Conditions:

Check in from 14:00 to 24:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.Only Visa and Master Card. Property may pre-authorise your card before arrival
Cancellation policy: 24 hours before arrival.
In high season 72 hours cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to all nights of your stay.

Taxes included.
Breakfast not included.
We offer free water and coffee. View House Rules


You’ll come to Tropicana Hostel for the peaks of the Acatenango volcano, but you’ll stay for the welcoming people, home comforts and incredible views. Our hostel is an antique colonial house in Antigua, which we’ve converted into a haven for backpackers, complete with an open-air swimming pool and colourful outdoor terrace. Grab a local rum cocktail from the on-site bar and bliss out in a garden hammock, using the free Wi-Fi to send snaps to friends back home. We've even got a cheap and hassle-free pick-up service to get you here from the airport.


Based in downtown Guatemala, we're only a few easy blocks from Iglesia de la Merced and Santa Catalina Arch. Check out Nim Po't market, which is filled with traditional handicrafts and textiles, or hop in a taxi up to Cerro de la Cruz for a birds-eye view over the whole city. We are a 15-minute walk or 5-minute cab ride from Antigua’s bus terminal, while La Aurora International Airport is around 45 minutes away by car. Grab a cab, or organise a shuttle bus in advance with us.

Rooms and Dorms

Our brightly coloured rooms come with air con, reading lights, and power sockets. You can choose from a dorm or private room – look out for the various original design features like tiled fireplaces and rustic arched doorways. All of our dorms are mixed and have free linen and shared bathrooms, while some private rooms have en-suites.

Extras and activities

Book an unforgettable hiking trip up to Acatenango with our experienced team (more than 10,000 trips and counting) while you're here – professional guides, camping gear and freshly-prepared meals are included in the experience. Alternatively, if you're after something more chilled out, stretch into a few yoga poses or work out at the gym on our rooftop with Instagram-worthy mountain views. You can fuel up beforehand at our restaurant serving breakfast, lunch and dinner every day at discounted prices.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 8.9

  • Location 9.8

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 8.8

  • Facilities 8.6

Latest Reviews

  • 10.0


    21 Aug 2019
    Everyone here is a vibe. Super friendly staff and everyone we meet was super nice. Jackie is super resourceful and helpful couldnt recommend this place enough
    Canada, Couple, 18-24
  • 10.0


    17 Aug 2019
    Amazing party hostel, great staff, nice pool (unfortunately it’s raining at the moment :P) nice tv room to chill with Netflix and a 64 Nintendo. Also there’s water and coffee included. The parties are great, very good vibes. Highly recommend this hostel.
    Canada, Male, 18-24
  • 10.0


    16 Aug 2019
    Had an amazing time at Tropicana, highly recommend it!!
    France, Male, 25-30
  • 10.0


    10 Aug 2019
    Very social hostel with friendly staff and decent facilities & activities. Would recommend doing the volcano tour as the guides are helpful and the camping spot as a prime view of the volcano.
    England, Male, 18-24
  • 10.0


    08 Aug 2019
    I’ve stayed here every time while in Antigua . Ivana and the rest of the staff are legends . Tommy behind the bar will scone a beer with you . David is a legend when he’s in town. Dean is a legend . They organize the beat volcano tours, shuttles and are a wealth of knowledge . Cheers bros 🤙🏾
    USA, Male, 31-40
  • 10.0


    06 Aug 2019
    GREAT STAFF! Amazing Acatenango & Pacaya tour. Amazing service. Great atmosphere to meet people. Only thing is there was hardly any wifi at all.
    USA, Female, 31-40
  • 9.7


    21 Aug 2019
    USA, Male, 25-30
  • 9.7


    10 Aug 2019
    The facilities are very useful, the staff is very friendly and helpful, the hotel's location is in the center of Antigua. Stay in tropicana was the best decision I have take.
    USA, Female, 18-24
  • 9.4


    19 Aug 2019
    Great staff, fun events!
    Canada, Male, 18-24
  • 9.4


    14 Aug 2019
    Tropicana is the best hostel in Antigua. Its really clean and the staff is so kind and helpful. If you stay there, make sure to do the Volcano Acatencango hike, its so worth it! In the evening the bar is so great and Tommy the Bartender is a legend! Bar closed at 10pm and then there was a shuttle to a club nearby, so if you want to sleep you can 😊
    Switzerland, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Wi-Fi