Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Tropicana is Guatemala’s ultimate experience in budget backpacker hostel accommodation. Centrally located in the heart of Antigua, Tropicana is amongst some of Guatemala’s finest bars and restaurants and offers a range of accommodation options from air-conditioned dorms, to private rooms of varying capacities.

Tropicana offers some awesome facilities for everyone’s enjoyment. These include a cheap reliable airport pick-up service, 24-hour check in, free Wi-Fi, a gym area, a quality restaurant at backpacker prices, and a small but pristine pool where you can take a dip to cool off or simply relax and enjoy a drink from our deck bar.

Our complete restaurant offers up breakfast, lunch and dinner at backpacker prices at a quality that will compete with anything you're likely to find around Antigua. Our licensed bar boasts a host of local and imported beers along with some fine Guatemalan Rums and Irish Whiskeys so you’ll be sure to find what you’re looking for whilst watching your favourite sports on our cable T.V or playing darts or beer pong.

We have our own Acatenango Volcano trek leaving from the hostel, this promises to be one of the highlights of your trip, so don't miss out. We offer free breakfast before you go to the trek, free storage, discount on accommodation the following nights after the trek, red wine with the dinner and you don't have to carry the camping gear (sleeping bag, sleeping mat and tent) everything is set up at the base camp.
Please be aware that we often have space available even if we are fully booked on Hostelworld, so please swing by and check us out.

Hostal Tropicana Polices & Conditions:

Check in from 14:00 to 24:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.Only Visa and Master Card. Property may pre-authorise your card before arrival
Cancellation policy: 24 hours before arrival.
In high season 72 hours cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to all nights of your stay.

Taxes included.
Breakfast not included.
We offer free water and coffee. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.8

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 8.3

  • Facilities 8.6

Latest Reviews

  • 10.0


    06 Oct 2021
    My stay at the hostel was pretty good. They have a swimming pool and a good atmosphere in the bar. The bartenders are very nice, the reception girls too. They offered their services whenever I needed them. The shuttles they offer are affordable, the Acatenango tour is incredible, I really recommend it.
    Germany, Female, 25-30
  • 10.0


    26 Sep 2021
    My stay was incredible, I had a lot of fun. The staff were very friendly and I could meet a lot of Guatemalan people there, they took me as part of their family. If you are planning to visit Antigua definitely you have to go to Tropicana Hostel.
    USA, Female, 18-24
  • 10.0


    07 Sep 2021
    The service they provide is complete, the workers are always attentive to the needs of the guests. The attention upon arrival is beautiful and they make you feel at home. They help solve problems, and facilitate necessary processes for Covid issues to travel to other countries.
    Australia, Male, 25-30
  • 10.0


    07 Sep 2021
    Habitaciones muy limpias, precios bajos. Tienen promociones para el tour al acatenango, promociones en habitaciones y en bebidas . Lo recomiendo
    Australia, Male, 25-30
  • 10.0


    06 Sep 2021
    The hostel is so cool. Great vibe, comfortable and an awesome bar to spend the nights. I will definitely come back
    USA, Male, 31-40
  • 9.7


    17 Oct 2021
    I am really happy to choose this Hostal to my days in Antigua. Kind staff, clean areas, great ambience. I really enjoyed my days with you. Thank you
    El Salvador, Male, 41+
  • 9.1


    07 Sep 2021
    Short trip to Antigua. The place was nice. The Staff was friendly. The area, very well placed. The food was delicious, but a little too expensive "in my opinion". I found outside also good food for a better price. The hot water shower in my private room was with very little water. The swimming pool look bigger on the pictures than it is. 😂. Cool atmosphere despite this complicated covid times. All in all... I will come back. 😎 Many thanks to you all!
    Colombia, Male, 25-30
  • 8.6


    12 Oct 2021
    Loved Tropicana! The vibe was so good and we met so many lovely people. Not the cleanest but it was good value for money! Really cheap food on offer which was such a bonus. Did the Acatenango tour and was SO amazing we highly recommend! Thanks Tropicana!
    England, All Female Group, 18-24
  • 6.6


    29 Sep 2021
    Dorm rooms have no door knobs or any way to lock your room. Individuals who were not staying at the hostel, came to drink at the roof top bar and there were a couple instances when such people would simply open my room’s door while I was inside. There’s no large lockers to lock away personal possessions so the idea that someone from the outside could walk in freely and have access to guests and/or their possessions is insane.
    USA, Male, 25-30
  • 5.4


    05 Oct 2021
    very loud. our private room was next to the 18person dorm & we heard EVERYTHING. very loud techno music playing the whole day. not very clean. coffee was always empty. showers not warm.
    Switzerland, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Wi-Fi