Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Tropicana is Guatemala’s ultimate experience in budget backpacker hostel accommodation. Centrally located in the heart of Antigua, Tropicana is amongst some of Guatemala’s finest bars and restaurants and offers a range of accommodation options from air-conditioned dorms, to private rooms of varying capacities.

Tropicana offers some awesome facilities for everyone’s enjoyment. These include a cheap reliable airport pick-up service, 24-hour check in, free Wi-Fi, a gym area, a quality restaurant at backpacker prices, and a small but pristine pool where you can take a dip to cool off or simply relax and enjoy a drink from our deck bar.

Our complete restaurant offers up breakfast, lunch and dinner at backpacker prices at a quality that will compete with anything you're likely to find around Antigua. Our licensed bar boasts a host of local and imported beers along with some fine Guatemalan Rums and Irish Whiskeys so you’ll be sure to find what you’re looking for whilst watching your favourite sports on our cable T.V or playing darts or beer pong.

We have our own Acatenango Volcano trek leaving from the hostel, this promises to be one of the highlights of your trip, so don't miss out. We offer free breakfast before you go to the trek, free storage, discount on accommodation the following nights after the trek, red wine with the dinner and you don't have to carry the camping gear (sleeping bag, sleeping mat and tent) everything is set up at the base camp.
Please be aware that we often have space available even if we are fully booked on Hostelworld, so please swing by and check us out.

Hostal Tropicana Polices & Conditions:

Check in from 14:00 to 24:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.Only Visa and Master Card. Property may pre-authorise your card before arrival
Cancellation policy: 24 hours before arrival.
In high season 72 hours cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to all nights of your stay.

Taxes included.
Breakfast not included.
We offer free water and coffee. View House Rules


You’ll come to Tropicana Hostel for the peaks of the Acatenango volcano, but you’ll stay for the welcoming people, home comforts and incredible views. Our hostel is an antique colonial house in Antigua, which we’ve converted into a haven for backpackers, complete with an open-air swimming pool and colourful outdoor terrace. Grab a local rum cocktail from the on-site bar and bliss out in a garden hammock, using the free Wi-Fi to send snaps to friends back home. We've even got a cheap and hassle-free pick-up service to get you here from the airport.


Based in downtown Guatemala, we're only a few easy blocks from Iglesia de la Merced and Santa Catalina Arch. Check out Nim Po't market, which is filled with traditional handicrafts and textiles, or hop in a taxi up to Cerro de la Cruz for a birds-eye view over the whole city. We are a 15-minute walk or 5-minute cab ride from Antigua’s bus terminal, while La Aurora International Airport is around 45 minutes away by car. Grab a cab, or organise a shuttle bus in advance with us.

Rooms and Dorms

Our brightly coloured rooms come with air con, reading lights, and power sockets. You can choose from a dorm or private room – look out for the various original design features like tiled fireplaces and rustic arched doorways. All of our dorms are mixed and have free linen and shared bathrooms, while some private rooms have en-suites.

Extras and activities

Book an unforgettable hiking trip up to Acatenango with our experienced team (more than 10,000 trips and counting) while you're here – professional guides, camping gear and freshly-prepared meals are included in the experience. Alternatively, if you're after something more chilled out, stretch into a few yoga poses or work out at the gym on our rooftop with Instagram-worthy mountain views. You can fuel up beforehand at our restaurant serving breakfast, lunch and dinner every day at discounted prices.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.7

  • Staff 9.2

  • Atmosphere 8.9

  • Cleanliness 8.8

  • Facilities 8.8

Latest Reviews

  • 10.0


    22 Dec 2020
    Wonderful place! Spacious and fun! Met lots of friends here. Thank you so much!
    Canada, Female, 18-24
  • 10.0


    18 Apr 2020
    Cool hostel, thank you for helping me while I was stuck in Antigua.
    USA, Female, 18-24
  • 10.0


    15 Apr 2020
    I was stuck in Antigua and the staff was super helpful and understanding of my situation, I really appreciate that. The hostel is clean, the staff is great! If I comeback to Antigua I will stay here again.
    Argentina, Female, 18-24
  • 10.0


    12 Apr 2020
    Had a wonderful time despite it being a difficult time for travelers.. Tropicana was like home from the start! Very friendly staff, super clean facilities and comfy beds. They have the most amazing view of Antigua and a nice pool to cool down in which was great after a walk around town. Best part is they are located in the center of EVERYTHING! Will definitely be going back soon. Wish my travel plans weren’t cut short :(. 10/10
    USA, Male, 18-24
  • 9.7


    15 Apr 2020
    One of the best places to be at at the moment, just chilling by the pool reading a book. Honestly one of the best hostels I've been, everyone is friendly and there is a lot of areas to relax..
    England, Male, 25-30
  • 9.7


    14 Mar 2020
    Loved my stay at Tropicana. Staff were really friendly and helpful. Met some great people.
    Vietnam, Male, 25-30
  • 9.7


    03 Mar 2020
    I had an incredible experience at Tropicana, their facilities are amazing is a good place to have fun
    USA, Female, 18-24
  • 6.6


    06 Mar 2020
    AWFUL breakfast. Avoid at all costs, but smoothies ok. Really nice rooftop with affordable drinks but music blasting at 10am till late and impossible to sleep. Cleaners in your rooms having a gossip for ages and early. Doors to rooms never closed either!! Beware of triple bunks. Overall fun but very gross.
    England, Female, 18-24
  • 6.0


    13 Mar 2020
    I had a great time meeting people at this hostel but the wifi didn’t work which was really terrible when we needed to cancel flights, book flights, book ubers and it didn’t work. It was also extremely smelly, not sure where the smell was coming from but it was horrible. I would recommend this hostel if you can deal with gross smells and wifi that doesn’t work. There is only one toilet for about 25 people. If not there’s plenty of other hostels around that are better in those regards.
    Australia, Female, 18-24
  • 4.3


    29 Dec 2020
    I would not stay hear. Loud no sleep and one bathroom for everyone. Beds suck
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Wi-Fi