Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Tropicana is Guatemala’s ultimate experience in budget backpacker hostel accommodation. Centrally located in the heart of Antigua, Tropicana is amongst some of Guatemala’s finest bars and restaurants and offers a range of accommodation options from air-conditioned dorms, to private rooms of varying capacities.

Tropicana offers some awesome facilities for everyone’s enjoyment. These include a cheap reliable airport pick-up service, 24-hour check in, free Wi-Fi, a gym area, a quality restaurant at backpacker prices, and a small but pristine pool where you can take a dip to cool off or simply relax and enjoy a drink from our deck bar.

Our complete restaurant offers up breakfast, lunch and dinner at backpacker prices at a quality that will compete with anything you're likely to find around Antigua. Our licensed bar boasts a host of local and imported beers along with some fine Guatemalan Rums and Irish Whiskeys so you’ll be sure to find what you’re looking for whilst watching your favourite sports on our cable T.V or playing darts or beer pong.

We have our own Acatenango Volcano trek leaving from the hostel, this promises to be one of the highlights of your trip, so don't miss out. We offer free breakfast before you go to the trek, free storage, discount on accommodation the following nights after the trek, red wine with the dinner and you don't have to carry the camping gear (sleeping bag, sleeping mat and tent) everything is set up at the base camp.
Please be aware that we often have space available even if we are fully booked on Hostelworld, so please swing by and check us out.

Hostal Tropicana Polices & Conditions:

Check in from 14:00 to 24:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.Only Visa and Master Card. Property may pre-authorise your card before arrival
Cancellation policy: 24 hours before arrival.
In high season 72 hours cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to all nights of your stay.

Taxes included.
Breakfast not included.
We offer free water and coffee. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 9.8

  • Staff 9.4

  • Atmosphere 9.0

  • Cleanliness 8.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    07 Sep 2021
    The service they provide is complete, the workers are always attentive to the needs of the guests. The attention upon arrival is beautiful and they make you feel at home. They help solve problems, and facilitate necessary processes for Covid issues to travel to other countries.
    Australia, Male, 25-30
  • 10.0


    07 Sep 2021
    Habitaciones muy limpias, precios bajos. Tienen promociones para el tour al acatenango, promociones en habitaciones y en bebidas . Lo recomiendo
    Australia, Male, 25-30
  • 10.0


    06 Sep 2021
    The hostel is so cool. Great vibe, comfortable and an awesome bar to spend the nights. I will definitely come back
    USA, Male, 31-40
  • 10.0


    30 Aug 2021
    I'm very happy with my stay, the atention, the food, the place was very awesome and comfortable.
    USA, Female, 31-40
  • 10.0


    28 Aug 2021
    I'm so happy with the hospitality. The rooms are clean, the batrhooms also and the orhers areas. They have many shuttles to take into Guatemala with good prices. I toke some shuttles and they have good drivers. So... I really recomend the Tropicana services.
    Brazil, Female, 25-30
  • 9.1


    07 Sep 2021
    Short trip to Antigua. The place was nice. The Staff was friendly. The area, very well placed. The food was delicious, but a little too expensive "in my opinion". I found outside also good food for a better price. The hot water shower in my private room was with very little water. The swimming pool look bigger on the pictures than it is. 😂. Cool atmosphere despite this complicated covid times. All in all... I will come back. 😎 Many thanks to you all!
    Colombia, Male, 25-30
  • 9.1


    02 Sep 2021
    Internet is horrible, can sustain a zoom call with lots of interruptions. Best to get a local sim card. Breakfast is delicious (not included) and the rooms are quite tiny. It's a great hostel experience, just not a longer term stay. Best option to just recover from the Acatenengo trek.
    USA, Male, 25-30
  • 8.6


    13 Aug 2021
    Be careful with your stuff since every night theres people NOT GUESTS hanging out at the terrace, bar or in front of the pool and theres no way to lock the dorms. I stayed three nights and I saw a lot of local guys trying to make girls drink and bring them to an “after party” yes this is a party hostel but I think that this should be only for travelers staying at the hostel. MAKE SURE YOU HANG OUT WITH PEOPLE STAYING AT THE HOSTEL.
    USA, Male, 25-30
  • 6.6


    15 Aug 2021
    We like to party. We have been to 6 hostels in Guatemala and this is the worst experience so far. Bar: super expensive outside happy hour. My most expensive beer in Guatemala was here 14-bed dorm: really it’s 25 bed dorm, they have been adding beds to the hallways and saying it’s a “dorm”. Poor you if you get one of those. Wifi: none in the rooms Breakfast and towels: not included Hot water shower: no Bathrooms: single toilet shared by 25 people Acatenango: cheaper w other companies
    Canada, Couple, 25-30
  • 5.4


    03 Sep 2021
    Staff were nice, no kitchen (as they serve breakfast/lunch/dinner). Overall OK, rooms aren't very noise proof so you get woken up early each morning. In general there are alot of older/seedy guys that came to drink at the bar who weren't staying there.
    Germany, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Wi-Fi