Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Please inform 1 week before arrival for 5 guests and above.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We love fun people as we are funnier than fun.We do and love the nature of the rainforest from the mountains to the sea.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

Tropicana Lodge in the town centre of Kota Kinabalu with a wonderful wildlife observation balcony.

It retains a unique family atmosphere and is truly a home away from home. Our dormitory rooms, as well as private rooms, are spacious, clean, cozy and comfortable. You will enjoy breakfast at our mini garden balcony listening to tropical birds sing. Also witness the light of fire-flies at night.

We also offer a one stop travel service, giving you valuable tips for your adventure thoughout the land and sea of Borneo.
A well trained, friendly and helpful staff is ready to provide any assistance you need.

Check us out, we promise the beginning of a wondrous, beautiful adventure. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 8.0

  • Location 8.0

  • Staff 6.0

  • Atmosphere 4.0

  • Cleanliness 4.0

  • Facilities 4.0

Latest Reviews

  • 9.4


    20 Dec 2017
    The hostel is basic. So more than enough for me. It offers a hot shower, a bed and you get the classic backpacker breakfast. There's a lot of space inside and a balcony. An issue for others might be missing lockers. I would stay there again (Y)
    Austria, Male, 18-24
  • 8.9


    28 Jul 2018
    Amazing location! Tika is amazingly helpful and is happy to share her local knowledge. Rooms are clean and match their online description. Would absolutely stay again.
    Australia, Couple, 31-40
  • 8.6


    03 Jun 2018
    Very kind hostel owner/manager.
    USA, All Female Group, 18-24
  • 8.0


    24 Feb 2018
    Good located cheap place to stay.
    Lithuania, Male, 31-40
  • 7.1

    Very Good

    27 Nov 2017
    Good place hi recommend
    Sweden, Male, 41+
  • 6.3


    19 Oct 2018
    The staff was really nice and helpful. The place was clean, but a little bit gross. The beds weren’t comfy and a bit old ... that wasn’t a backpacker spot
    Germany, Female, 18-24
  • 5.1


    15 Aug 2017
    The lady running the hostel was really friendly, and the location was ok, but this was the FILTHIEST place I have ever stayed. And not just old and worn out (which it also was, but that's what it is) - the room just simply looked as though it hadn't been cleaned in months. We had a double room with en suite which we didn't even use, as it stank of rat urine and had what looked like rat or bird droppings all over the toilet and floor. All other surfaces had a thick layer of dust. Terrible.
    Denmark, Male, 25-30
  • 4.3


    02 Nov 2018
    We arrived an hour after booking at around 4pm, but found the hostel closed off. We waited and tried calling for about another hour before finding an place to eat. Coming back the place was still vacant. After 45 minutes the manager showed up and let us in. When showing us our room, she basically just grabbed the sheets from the previous residents and then the beds were made. Finally in our room we took a shower and sat in our beds, when a big rat ran across the kitchen. We do not recommend.
    Denmark, All Male Group, 18-24
  • 3.1


    30 Jul 2018
    On arrival the place was locked up and empty. A lady eventually let us in. Room had no window and felt like a prison cell. The room was not clean nor was the bathroom. No atmosphere and no staff were around to help or ask questions after we were let in on arrival. Just don't book, even for Borneo standards this is a rip off.
    England, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's