Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy:
48hrs before stay--no charge
Under 48hrs before stay--cost of the booking

Additional Terms and Conditions

Please be advised:
Credit cards are charged the morning of your expected arrival for your full stay.
If the booking is not cancelled in accordance with the above policy the card will be charged for the night of due arrival and any subsequent nights booked but not cancelled.
Check in: 2pm Check out: 10am

Reception winter hours 7am-8pm
Reception summer hours 7am-9pm

Any more information needed please email us at office@tuataralodge.co.nz

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
8.3
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Tuatara Lodge is a clean, warm, smoke free hostel with a friendly crew and excellent security. Our comfortable new accommodation includes bunks, doubles or executive ensuite rooms. All rooms are bright, spacious and warm with good ventilation. The multi-share room beds have hotel grade mattresses, mattress protectors, fitted bottom sheets and pillows with cases.

Other popular facilities include a self-cater kitchen, two TV lounges, video, a bus stop at the front door, 24-hour guest access and off-street parking. Our reception is open from 2pm - 6pm daily.

Invercargill is the last stop on the mainland for those visiting Stewart Island. It is a good starting point for discovering the Catlins or Fiordland via the Southern Scenic Route. Nearby you can also Walk the Hump Ridge Track, visit the Art Gallery, etc. Experience true southern hospitality.

Check in is 2 pm. Check out is 10 am. Hostel facilities, e.g. showers, kitchen etc. are not to be used after 10 am check out.

Reception hours are 2.00pm - 6.00pm
Check-in hours are from 2pm to 6pm. Late check ins after 6pm must be made by prior arrangement.

A Minimum of 3 nights is required for any booking arriving on 5th, 6th 7th February 2020. For all bookings over the Burt Munro period full payment must be made at the time of booking. 100% cancellation fee applies if bookings are cancelled inside 3 months of the arrival date.

Strictly No alcohol allowed in the hostel. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 9.2

  • Location 9.2

  • Staff 8.0

  • Atmosphere 8.4

  • Cleanliness 8.0

  • Facilities 7.6


Latest Reviews

  • 9.1

    Superb

    20 Nov 2021
    The staff were lovely and extremely friendly. Room tidy and clean. The location was great for my needs. The only fault and a very annoying one was street noise!!!!! Saturday night boy/girl car racers kept me awake all night!!! BRING EARPLUGS if staying!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    New Zealand, Female, 41+
  • 9.1

    Superb

    09 May 2021
    The place is good, however there's lack of parking places.
    Russia, Male, 31-40
  • 8.3

    Fabulous

    20 Jan 2020
    Hostel was great. Invercargill was very quiet and dull
    England, Mixed Group, 41+
  • 8.0

    Fabulous

    03 Feb 2020
    Good location if you're getting the intercity bus. Awkwardly quiet everywhere not much of an atmosphere. The cafe next door was okay. Staff were pretty helpful.
    England, Female, 18-24
  • 7.4

    Very Good

    14 Feb 2020
    Great location, cool art, dirtiest kitchen I’ve seen at a hostel - which is more a reflection of the party people staying at the Lodge during our stay than the staff.
    USA, Male, 25-30
  • 6.3

    Good

    20 Feb 2020
    Dorm was compact but served its purpose. There were no lockers in out dorm and not much space for bags etc. Multiple lounge areas were a bonus. Within walking distance to town centre. Could hear traffic at night but this is to be expected when staying near town centre.
    Ireland, Mixed Group, 25-30
  • 5.1

    Rating

    08 Jun 2022
    The sheets were dirty. Had stains on them, the booking was showing appatently a day earlier. The staff was good but same time i feel that they should have designated staff in the actual reception not doubling as a cafe staff. Would recommend spending a bit extra to book somewhere better
    New Zealand, Male, 31-40
  • 4.6

    Rating

    18 Aug 2020
    Old toenails under the bed, dirty sheets, dirty and broken bathrooms, paper thin walls. Staff were awesome, but the facilities were poor at best.
    Canada, Male, 31-40
  • 4.6

    Rating

    14 Mar 2020
    Kitchen was disgusting, surfaces were dirty, bins had no lids. There were shoes being stored in foods shelves - clearly nobody cleans it overnight which seems to be the norm in every other hostel. Staff were very unwelcoming. There were no warnings or guidelines up regarding coronavirus which in a close encounter environment like a hostel seems quite complacent. It was noisy and other hostels users were inconsiderate when sharing rooms.
    England, Female, 31-40
  • 4.3

    Rating

    26 Aug 2020
    Couldn't recommend less. Music from bar bellow starts early hours in morning and can be heard well through out the rooms above. Staff are not very welcoming or friendly - made us feel like more of an inconvenience. Rooms were ok however facility's were filthy. Showers had no hot water both times when showering. Wouldn't advise anyone to stay here unless really desperate.
    New Zealand, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • DVD's
  • Wi-Fi


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