Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy:
48hrs before stay--no charge
Under 48hrs before stay--cost of the booking

Additional Terms and Conditions

Please be advised:
A credit card is requested to secure your reservation. We do not charge the credit card provided.
You pay on arrival. We accept cash, eftpos and credit.
If the booking is not cancelled in accordance with the above policy the card will be charged for the night of due arrival and any subsequent nights booked but not cancelled.
Check in: 2pm Check out: 10am

If arriving late a $10 late check in may be charged.
Reception winter hours 7am-8pm
Reception summer hours 7am-9pm

Any more information needed please email us at office@tuataralodge.co.nz

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.3
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Tuatara Lodge is a clean, warm, smoke free hostel with a friendly crew and excellent security. Our comfortable new accommodation includes bunks, doubles (queen size beds) or executive ensuite rooms. All rooms are bright, spacious and warm with good ventilation. The multi-share room beds have hotel grade mattresses, mattress protectors, fitted bottom sheets and pillows with cases.

We have an internet cafe featuring awesome breakfasts,and you can get local information and make bookings at our reception.
Other popular facilities include a self-cater kitchen, two TV lounges, video, a bus stop at the front door, 24-hour guest access and off-street parking. Our reception is open from 7am - 8.30pm daily.

Invercargill is the last stop on the mainland for those visiting Stewart Island. It is a good starting point for discovering the Catlins or Fiordland via the Southern Scenic Route. Nearby you can also Walk the Hump Ridge Track, visit the Art Gallery, Museum and Tuatarium (Tuatara are rare reptiles native to NZ whose ancestry dates back to Jurassic times). Experience true southern hospitality.

Check in is 2 pm. Check out is 10 am. Hostel facilities, e.g showers, kitchen etc are not to be used after 10 am check out.

Reception hours are 7.00am - 9.00pm
Check-in hours are from 2pm to 10pm

A Minimum of 3 nights is required for any booking arriving on 5th, 6th 7th February 2020. For all bookings over the Burt Munro period full payment must be made at the time of booking. 100% cancellation fee applies if bookings are cancelled inside 3 months of the arrival date.

Strictly No alcohol allowed in the hostel. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.1

  • Security 7.8

  • Location 8.8

  • Staff 7.2

  • Atmosphere 6.3

  • Cleanliness 6.9

  • Facilities 6.9


Latest Reviews

  • 10.0

    Superb

    01 Sep 2019
    Robin and I are both extremely happy with our stay at the Tuatara Lodge. The staff were all friendly and helpful. Keep up the good work!!!!
    New Zealand, Male, 41+
  • 10.0

    Superb

    16 Jul 2019
    loverly clean Hostel good showers and a beautiful breakfast
    New Zealand, Male, 41+
  • 9.1

    Superb

    18 Apr 2019
    Good hostel!! Kinda a maze, but really liked the hostel
    USA, Female, 18-24
  • 8.0

    Fabulous

    22 Sep 2019
    Okay place to stay. Good kitchen facilities. But the place was quiet and every person seemed to be in our dorm. Also when you check out at 10am you cannot re-enter to use kitchen etc.
    Ireland, All Female Group, 18-24
  • 7.7

    Very Good

    23 Sep 2019
    The hostel room was clean and comfortable with a good heater. Unfortunately, the common areas were incredibly cold which made them unpleasant to be in. The kitchen was poorly equipped, we could only find 2 glasses. The hostel can't be blamed for the cleanliness of the guests, but we found the kitchen to be dirty, dirty plates left in or by sinks and workbenches had bits of food on them. The bathroom was so cold that I didn't shower for 2 days.
    Australia, Male, 41+
  • 7.4

    Very Good

    20 Apr 2019
    Nice place to stay, clean and good location. The dryers left our clothes wet after 5x 30 min spins, but we were refunded by reception. However, on the day we checked out, we (and others) got locked out of our room and building as our key cards stopped working well before the official check out time, with no one working in the hostel to let us in as it was a public holiday and no one answering the supposed 24 hour numbers. This was completely unacceptable, guests missed transportation.
    England, Female, 18-24
  • 6.9

    Good

    21 Apr 2019
    This place is extremely dated and old (they only include pictures of the beautiful cafe downstairs). Be warned, the bathroom doors bang closed loudly and often. The basic services of the kitchen are lacking; there was no dish brush, very limited utensils and but heaps of dirty dishes. The elevator is old and dodgy, the artwork is creepy, and the staff made no mention of not being present for the holiday, so it made checking out interesting.
    New Zealand, Female, 25-30
  • 6.3

    Good

    24 Apr 2019
    The hostel is quite alright. In the kitchen there is not a lot of cooking utensils. And my key card for my room stopped working in the evening so i had to sleep outside on a couch..
    Finland, Female, 25-30
  • 6.0

    Good

    15 Sep 2019
    They totally take advantage of the fact they’re the only hostel in town. The place feels like an abandoned hospital, the kitchens are pretty dirty and the atmosphere leaves a lot to be desired. I’ve never been to a hostel that makes you pay to store you luggage in a locker.
    Scotland, Male, 25-30
  • 5.7

    Rating

    20 May 2019
    Kind of the only show in town in Invercargill. The dorms were nice and the beds comfy but the common areas were very grubby. Not so much a backpacker hostel either - seemed to have a lot of long term guests. The artwork in the halls is a must see though! Had to pay to keep bags on check out though (we just left them in the lobby and they were fine).
    Ireland, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi


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