Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
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Property Description

Tuk Tuk Hostel & Café features free WiFi throughout the property. Guests can enjoy meals at the in-house cafe or have a drink at the bar.
It provides guests with superb services . Beds are comfortable and Rooms are always kept clean.
Air-conditioned dormitory rooms are equipped with power sockets. All rooms are attached with a private balcony and include an en suite bathroom fitted with a bath.
You will find a shared lounge at the property. Laundry services are also available.
Chamkar Mon is a great choice for travelers interested in culture, food and friendly locals.
This is our guests' favorite part of Phnom Penh according to independent reviews.
This property is also rated for the best value in Phnom Penh! Guests are getting more for their money compared to other properties in this city.
Tuk Tuk Hostel & Café has been welcoming Booking.com guests since 24 Aug 2015. View House Rules

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Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0


Latest Reviews

  • 10.0

    Superb

    27 Jan 2018
    Absolutely amazing staff, so attentive, sweet, caring to all your needs and super friendly. Hostel is lovely, clean and spacious. Food was great (we had breakfast only). Would highly recommend EVERYONE to stay here when visiting Phom Phen. ABSOLUTELY AMAZING!
    England, Female, 25-30
  • 9.7

    Superb

    17 Jan 2018
    Great location and convenient if you're just staying in Phnom Penh for a night or two. Also, Chandra was really helpful when booking my bus ticket. I will come back! Thank you!
    Canada, Female, 18-24
  • 9.1

    Superb

    05 Nov 2017
    Kindest and most genuine host in Phnom Penh!
    England, Male, 18-24
  • 8.3

    Fabulous

    08 Feb 2019
    The pool was reasonably clean and a refreshing touch after a day in the heat. The staff were friendly, although the owner didn't seem very interested to interact and barely said two words when I settled up our bill. It was a shame there was no housekeeping done during our stay, as we had to take our rubbish down to reception every day and ask for more toilet paper when needed. The location was good, around ten minutes walk to the busy pub street area.
    England, Male, 25-30
  • 8.3

    Fabulous

    24 Jan 2018
    Friendly staff. The niece is super sweeet and got us beds no problem. However I made the reservation and somehow it didn’t go through the system. But they fixed it and get us beds. Super friendly and helpful staff. They gave us bowls to eat soup and stored our luggage a couple times.
    USA, Female, 31-40
  • 8.3

    Fabulous

    21 Nov 2017
    walking distance to the S21 but a bit further from the city center and the promenade (still quite a walking distance). the place is missing some nice common area except the restaurant downstairs. rooms are clean and spacious though, big lockers. and the owner is AWESOME.
    Poland, Female, 25-30
  • 7.4

    Very Good

    24 Feb 2018
    It was a good hostel ran mostly by a very helpful teenager. Ingot a bus ticket and a tour booked through them, both went smoothly. It's rather hot five floors up
    Canada, Female, 25-30
  • 6.0

    Good

    14 Mar 2018
    The owner at the front is very helpful and kind. She will give you twenty percent off food at the cafe. The bathrooms were quite gross and the showers were basically on top of the toilet. One bathroom had no sink and the other sink was filled with hair. The rooms were huge (like 18 beds) so the air con didn’t reach the far side of the room where we were. They don’t let you wear shoes into the room, but the floors were very dirty. Basically you trade good service for cleanliness.
    Canada, All Female Group, 18-24
  • 5.4

    Rating

    16 Sep 2018
    When I checked in the receptionist asked me for more 2.5$ to have AC in my room. Even though, the price they said on the website included AC. Only 2 fans in a dorm of 8 beds.
    Vietnam, Female, 18-24
  • 2.0

    Rating

    11 May 2019
    Arrived and hostel was hard to find, once found the sign was blacked out, gates locked and stickers saying for sale. Would be good to know that it was closed down and for sale BEFORE I successfully booked a room there and arrived late at night by myself. Disappointed.
    Australia, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Reading Light
  • Security Lockers
  • Utensils
Services
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities


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