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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.

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Property Description

Tukan Hotel & Beach Club is located in the heart of Playa del Carmen, and is the ideal place for families and couples looking to enjoy the benefits of the destination. Located on the famous 5th Avenue, Tukan guests have all the options to enjoy and live the destination.

Tukan Hotel & Beach Club is surrounded by nightlife, restaurants and coffee shops, all this on the iconic Fifth Avenue, one street away from the Caribbean Sea; Our Private Beach Club KOOL BEACH is located on 28th Street with the Federal Maritime Zone.

In our beach club you will enjoy a preferential rate for being guests of the Hotel.

The hotel has 145 Deluxe rooms in a main complex, and two annex buildings surrounded by lush vegetation, creating a relaxing oasis for guests to enjoy their stay.

Tukan Hotel & Beach Club Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards. Exclude Diners club. This property may pre authorise your card before arrival.

Taxes not included (local tax of $26 MXN per person per night to be paid upon check in)
Breakfast not included.

No curfew.
We do not accept customers younger than 18 years of age for check in.
Pet friendly.
Child friendly.
Non smoking. View House Rules

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Facilities

Free
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Fitness Centre
  • Iron / Ironing Board
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Concierge
  • Housekeeping
  • Wake-up calls
Food & Drink
  • Bar
  • Restaurant
Entertainment
  • Wi-Fi


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