Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A non-refundable portion of 20% applies to this booking. Should you cancel this booking less than 48 hours prior to arrival date, 50% of the purchase price will be refunded. Should you cancel this booking less than 24 hours prior to arrival date, none of the purchase price will be refunded.

Additional Terms and Conditions

Credit card to be shown on arrival.
Any accidental/deliberate damage will be charged to this credit card without prior discussion.
No noise after 11pm.
No Access to Kitchen/Dining Lounge after 11pm
For guest safely there is no access to kitchen/lounge after 11pm.
NOTE: Check in times 1pm to 7pm
Office hours 7am to 7pm

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

For more than 20 Please contact office directly to discuss +6478671517
Guests under 18yrs must be accompanied by adults (ratio 1 to 10) and are not allowed in shared mixed dorm rooms or main backpacker building. Please call to discuss.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Turtlecove Accommodation

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

FREE unlimited WiFi and FREE self serve basic Breakfast. Hotel quality mattresses. Must CHECK IN by 7PM, we DO NOT have a 24hr reception.
PLEASE NOTE: office hours are 7am to 7pm and check in times are 1pm to 7pm, we do not have a 24hr reception so there are no office staff available after this time.
Turtlecove Accommodation is a clean, relaxed, homely hostel with a great outdoor area and in a great location. Only a 3 min walk to the supermarket or town, an 8 min walk to Buffalo beach or 30 mins by vehicle to hot water Beach, Cathedral Cove, Purangi Winery and Shakespeare Cliff.
Turtlecove have a variety of bed options, all with hotel quality mattresses and bed linen supplied. They have a good size Kitchen & lounge, and ample bathroom facilities and offer a free basic breakfast in the communal kitchen daily from 7am to 10am of fruit, cereal, toast, jam, tea and coffee and also free unlimited WiFi * (*conditions apply).
See website to book double/twin/ensuite rooms.
All Buses stop at gate. Please select Turtlecove. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.0

  • Staff 9.2

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 8.6

Latest Reviews

  • 10.0


    31 Aug 2020
    I loved the people staff and it was clean and tidy would recommend it to any one travelling
    New Zealand, Male, 41+
  • 10.0


    10 Jul 2020
    This was one of my favourite backpackers due to how lovely and welcoming the hosts were, and the whole atmosphere of the place. It was warm and cosy, super clean, comfortable and accommodating, and even though it was the middle of Winter, it was still a great place to visit for a weekend! I imagine it’ll be even better in Summer so I look forward to visiting again then. Thanks again ☺️
    New Zealand, Female, 18-24
  • 10.0


    06 Mar 2020
    Wonderful place with great culture! Made some life-long friends there! Very clean. Small lockers to put things in. Kitchen can get kind of crowded but it was no big deal. Close to town and a new world. Staff gives wonderful advice!
    USA, Female, 18-24
  • 9.7


    04 Sep 2020
    Super impressed with this hostel. Really lovely South African couple who own it who were so helpful. Probably the cleanest hostel I’ve ever stayed in with a really cosy social area with lots of movies to choose from, heaters in bathrooms and separate male and female toilets. Central location is great and the kitchen was fully kitted with everything you need and a FREE breakfast which was awesome. Couldn’t recommend enough,would 100% stay here if I passed back through. Thanks for a lovely stay ☺️
    England, Female, 25-30
  • 9.7


    29 Feb 2020
    Great common space with a nice kitchen and outdoor grill for preparing food. The hostel was clean and the beds were super comfortable.
    Canada, Couple, 25-30
  • 9.4


    08 Jul 2020
    We had a lovely but short stay at Turtlecove. We spent one cozy night in a clean room with good toilet and bathroom facilities and enjoyed having a large kitchen, well stocked and neatly organised. Really friendly staff that has been helpful with suggestions and directions. Thank you all..!
    Switzerland, Female, 25-30
  • 8.9


    04 Mar 2020
    The staff who owned the hostel were lovely, nice common area. Rooms locked and had lockers. Ensuite room had nice big bathroom. Powerpoints for bottom bunks but not top. I had a room not indide main building and I was told they were nicer. Bed was comfortable. Other guests wrre friendly so bit of atmosphere during the day but quiet at night.
    Australia, Female, 31-40
  • 8.0


    24 Feb 2020
    Cosy homely feel and nice atmosphere. Kitchen was quite small which was fine but could have been cramped if it was busy (apparently more busy at weekends). Great location to explore the beautiful east coast and very close to ferry over to Shakespeare cliff etc.
    England, Female, 18-24
  • 7.4

    Very Good

    15 Oct 2020
    Really clean rooms and super comfortable mattresses, definitely the best hostel mattress I’ve slept on ahah
    New Zealand, Female, 18-24
  • 2.6


    13 Mar 2020
    Bed Bugs. Says it all. My girlfriend was lucky but I received bed bug bites all over my body. Back, legs, everywhere. Staff didn’t seem to care when I informed them. Showers themselves and the facilities were not clean either. If you’re staying in Whitianga or Coromandel, I’d recommend elsewhere 1000%.
    Scotland, Couple, 25-30
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  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • DVD's
  • Pool Table