Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


UNPLAN Shinjuku (COVID-19 Vaccinated Guests Only)

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

***Important Notice***
As of October 15th, 2021, only guests who have been partially or fully vaccinated will be able to stay at our hostel.
As of November 15th, 2021, only guests who have been fully vaccinated will be able to stay at our hostel.
We will ask guests to show proof of vaccination at check-in.

- About Unplan Shinjuku -
Unplan means:
Unplanned Travel - Traveling by instinct
Unplanned Encounter - Unexpected encounters
Unplanned Landscape - Unforeseen scenery

Opened March, 2019 After the success of UNPLAN in Kagurazaka, we are happy to announce the opening of our second location in Shinjuku!
Located in the heart of Shinjuku, our hostel brings to you a space where anyone can sit back and relax, whether they are new to, revisiting, or residing in Japan.

The city of Shinjuku is a perfect mix of bustling urban and intermingled cultural diversity.
The coloration of downtown, an intersection of various information, constant lively motion...
Why not start your exciting, highly anticipated Japan trip with UNPLAN Shinjuku?

- Safety Measures in Place for Guests -
?Confirming the physical condition and previous international travel history of each guest during the time of check in.
?Following social distancing procedures by keeping distance between beds currently being used by guests in dormitory rooms.
?Consulting with guests who are not feeling well and checking their temperature.
?Providing accurate information regarding infectious diseases to overseas guests. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 9.3

  • Facilities 8.7

Latest Reviews

  • 10.0


    24 Nov 2021
    Awesome place. Everything was clean and nice. Everyone was super nice. We showed up at 11pm on a Wednesday and there was a staff member who was still up who quickly came to help us in our confused and tired delirium after a long flight. 10/10!
    USA, All Male Group, 18-24
  • 10.0


    26 Jun 2021
    Really great location, very clean and great vibe and atmosphere. Would definitely love to stay here again.
    India, Male, 31-40
  • 10.0


    27 Mar 2021
    Much more social than your average Tokyo hostel, even during covid.
    Canada, Male, 31-40
  • 10.0


    13 Mar 2021
    Cozy atmosphere, spacious bed space, free breakfast
    Japan, Female, 18-24
  • 10.0


    24 Mar 2020
    Best Hostel I've ever stayed in, and I've been to many!
    USA, Male, 25-30
  • 9.7


    12 Mar 2020
    I LOVED that you guys offer a free phone with data service, free of charge. It really helped me navigate during my first days (before picking up a pre-ordered SIM card). In the end the SIM card wasn't even needed! This is one of the reasons why I will stay again at UNPLAN Shinjuku (besides the amazing location and closeness to LGBTQ bars!)
    Mexico, Male, 25-30
  • 9.4


    09 Mar 2020
    Excellent place to stay if you are looking to hangout with people that want to go out. There’s a decent bar downstairs where everyone typically goes to meet each other. The staff there are very friendly and welcoming!
    USA, Male, 25-30
  • 8.0


    21 Mar 2020
    Only stayed here for like 6 hours but it seemed pretty nice. Check-in was open till late which worked for me. It looked like a great place to go if you’re looking to meet new people bc of the common room and bar. Beds were comfy and the pod was clean and spacious. It’s like a 20 minute walk from Shinjuku station and is alright location but is a walk from Shinjuku centre.
    England, Female, 18-24
  • 6.9


    30 Oct 2021
    Vaccination status was checked more than once during the visit by the same staff. Atmosphere was tense and uncomfortable as coronavirus regulations seemed more important than hospitality. It was more of a prison then a comfortable hostel. I also felt people were more suspicious of me because I was a foreigner. If you don't want to be uncomfortable and be discriminated against don't go to this hostel.
    Canada, Female, 31-40
  • 6.3


    13 Sep 2020
    I'm not one to complain but this place warrants it. The front desk was often without a staff member. Additionally, it was often hard to figure out who the staff were - as there were no uniforms to distinguish anyone. The ultimate thing that annoyed me is that I chose this place because it had a free breakfast. There were signs that stated that the breakfast ran from 8:30-10:30am. However, I was waiting from 8:30-9:00am. I gave up and left. If you say a time that you are going to open, be open!
    New Zealand, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • PlayStation
  • Wi-Fi
  • Wii