Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If no-show, first nights accommodation will be charged for

Additional Terms and Conditions

No group bookings during July and December, must be booked at least 7 days in advance

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ubuntu Backpackers

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Comfortable and relaxed, Ubuntu overlooks the world-class surf spots of J-Bay, offering FREE breakfast & FREE WIFI ,and is a 1 minute walk to the shell-rich beach. We have stunning views of the ocean and the surf, and all local amenities are within a 5 minute walk.

The house is spacious, with two decks overlooking the sea, two lounges, mini-cinema, pool table and a large garden to lounge in. Each room is uniquely decorated, and the dorm room has its own bathroom. There are three other tastefully designed bathrooms available. Travellers have described our place as more a big home, than a hostel and we pride ourselves that our guests arrive as visitors, and leave as friends!

Looking after our beautiful environment is vital, and Ubuntu recycles up to 85% of all our waste.
Ubuntu Backpackers also offers its own Community Outreach program working with the underprivileged children of the area. We have recently begun facilitating volunteers who wish to do a little more than just travel, and want to help make a difference on their journey.

If you would like a relaxed, beautiful coastal experience, come and stay. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 8.5

  • Staff 8.0

  • Atmosphere 9.5

  • Cleanliness 8.5

  • Facilities 9.0

Latest Reviews

  • 10.0


    03 Jan 2020
    Great vibe - near everything in j bay. Rent surf boards and wetsuits for R350/day
    USA, Male, 25-30
  • 10.0


    17 Nov 2018
    Wonderful in everything. Extremely clean, happy and beautiful
    Brazil, Male, 18-24
  • 10.0


    15 Oct 2018
    Had a great time at Ubuntu. Very peaceful and a great environment. Also a view of the ocean!
    USA, Female, 18-24
  • 9.7


    13 Jul 2018
    Three nights-stay at the end of JBay Winter Festival. Though completely booked out now ‚mass hosting‘-atmosphere; cosy, stylish and warm accomodation, clean facilities and always friendly and helpful staff members. The kitchen is well looked after, a mini bar and free pool table as well as an open fire - you‘re welcome to bring your own food, it‘ll be braaied for you - make you feel at home immediately and there are various spots to snuggle in and just hide away if you do not feel social tonight
    Germany, Female, 18-24
  • 9.4


    25 Oct 2019
    The cosiest hostel I've stayed in
    England, Female, 31-40
  • 9.4


    08 Jan 2019
    Very nice hostel. Common areas are nice looking and I met bunch of great people at the upper deck at night.
    France, Male, 25-30
  • 8.3


    01 Sep 2018
    Overall was a good stay, me and my friends stayed in the 10 person dorm, and there were six of us. The owner said he would direct anyone else who showed up to another dorm so our group could have the room to ourselves which was very kind. The dorm room itself was dark and had some paint peeling, but it wasn't anything too bad. The bathrooms were clean and there was free breakfast in the morning which was a nice touch. Very close to the beach and close to grocery stores and restaurants.
    USA, Mixed Group, 18-24
  • 8.3


    10 Aug 2018
    Cool, laid back hostel a stone’s throw from the main surfing beach. Great kitchen and chill out area to meet other people. Shame about the staff who seemed a little sceptical of our group and didn’t include us in the group bbq, really let the vibe down! Apart from that, worth the trip.
    England, Female, 18-24
  • 8.0


    12 Feb 2019
    This is a good hostel - helpful staff, good areas to hang out inside and out, nice dogs and easy to meet people. The only downside was the dorm we were in which was separated slightly from the rest of the hostel. It felt a bit like sleeping in a garage - very noisy and uncomfortable beds.
    England, All Female Group, 25-30
  • 4.3


    20 Sep 2018
    They don’t retorned my cash of the keys.
    Brazil, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Pool Table