Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/28
Book more than 14 days in advance for Free Cancellation.
7.7
  • Wonderful Location
  • Superb Staff
Read all reviews

Property Description

Located at the heart of the Old Quarter, Ubuntu Hostel is a social hostel where you stay, make memories, and build long-lasting friendships.

Putting our guests at the very heart of our service, we build and operate Ubuntu Hostel with 'ubuntu' - the quality of essential human virtues, compassion and humanity towards each other. We commit to go the extra miles to support our guests and to make the hostel not only your home away from home during your stay, but also a place for you to connect and to remember.

Ubuntu Hostel offers beds in dorm room with amenities that guarantee high level of privacy and comfort. Each bed is equipped with: Curtain, Locker, Light, Clothes hook, Outlet, and Towel.

We also have a rooftop on the 6th floor that provides a laid-back and chill vibes for guests to hang out, relax, and observe the view of Hanoi Old Quarter.

**Things to note & policies**
Free cancellation: 1 days before the arrival
Check in from: 2PM
Check out before: 12PM
Payment on arrival: cash and credit card but extra charge for credit card service fee
Tax included
Breakfast included
No curfew
No smoking in room but have smoking area
Age restriction: guests have to be at least 18 years old
Reception time: 24 hours
Pets are not allowed View House Rules

Check Availability

Reviews & Ratings

7.7
  • Value For Money 7.4

  • Security 9.1

  • Location 8.9

  • Staff 9.1

  • Atmosphere 7.1

  • Cleanliness 5.1

  • Facilities 6.9


Latest Reviews

  • 10.0

    Superb

    26 Jul 2019
    I stayed at Ubuntu hostel for almost 2 weeks at the beginning of my trip in Vietnam , and I returned there for 2 nights before my flight back home from Hanoi. This is the friendliest hostel I have ever stayed at, and it is by far the best place that I stayed during my month of travelling through Vietnam. The staff are incredibly genuine and lovely people, consistently going above and beyond what would be expected of them for their guests. Everything else (breakfast etc.) was also excellent.
    England, Male, 18-24
  • 9.1

    Superb

    16 Nov 2019
    nice place to stay for the money and close to everything walking distance,staff is very friendly
    Thailand, Male, 31-40
  • 8.0

    Fabulous

    01 Sep 2019
    Very helpful and friendly staff. Great location and the beds were comfy. Only complaint is we asked what time breakfast was served till the evening before and we were told 11 or 12. Then the next morning we went for breakfast at 10:30 and they said it had finished. Other than this I would definitely recommend
    England, Male, 18-24
  • 7.7

    Very Good

    31 Oct 2019
    They have beautiful rooftop bar, where you can spend quality time with your friends.
    India, Male, 25-30
  • 5.4

    Rating

    03 Nov 2019
    Unfortunately we discovered cockroaches and mice in the our bed. Our first two days at the hostel were really nice, and we extended our stay for two nights. But our third night was horrible, and we went down to the reception to get a refund for our last night. They gave us our money back, and we went to a hotel. That was nice.
    Denmark, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
Entertainment
  • Board Games
  • Wi-Fi


×