Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Uenuku lodge is for travellers & is the only hostel situated right on famous ponsonby road.Auckland's trendiest multicultural suburb with interesting shops,cafes,restuarants & bars right in front of the lodge.Walking distance to the city centre.
We have dorm rooms , double rooms & family rooms , common kitchen & common dvd lounge.Free off street parking .
24 hour FREE internet & wireless.A mostly sunny garden with BBQ.
24 hour direct shuttle available to & from the airport.
The reception closes at 7 pm everyday View House Rules

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Reviews & Ratings

  • Value For Money 7.5

  • Security 8.5

  • Location 9.0

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 6.5

  • Facilities 6.3

Latest Reviews

  • 10.0


    03 Jan 2020
    Basic clean place with excellent WiFi and a staff that does a great job at running the place smoothly.
    USA, Male, 31-40
  • 9.4


    08 Nov 2019
    Vidhi is an amazing host; who went above and beyond to accommodate me during a very busy weekend for AKL hostels (bloody U2 concerts). I found the hostel SUPER clean and tidy. Showers are spacious with marble tiling, big glass doors & good water pressure. Big & Small lockers in the rooms and good kitchen facilities. Great for long stays. Bedding was not dirty but could have smelt fresher. Bunk 6/10 (but I am 2m tall...). 20 min casual walk to CBD, 5 min on bus if you have luggage. A great stay!
    England, Male, 25-30
  • 9.1


    02 Mar 2020
    Uenuku Lodge was a fantastic place to stay. We had a private room to ourselves with a palm tree outside our window and a beautiful view of the downtown skyline and the sky tower, definitely better than we expected. The staff (Vadhi) were lovely and helpful with our specific needs, pointing out the best vegan restaurants in the neighbourhood. The kitchen had everything we needed to cook our meals, with a large collection of free communal food items like oil, spices, etc.
    Canada, Female, 31-40
  • 9.1


    17 Aug 2019
    Mellow family house vibe best the incense in the mornings
    New Zealand, Male, 41+
  • 8.9


    09 Mar 2020
    The staff at the Uenuku Lodge were very friendly and helpful. Great location to walk to downtown Auckland and the harbor. Parking is available however it generally fills up very quickly if you are driving yourself. I recommend using the Wilson paid parking down the street if you are unable to find free parking or an another alternative (roughly $18 NZ for 12 hours). This hostel was going through much needed renovations (especially with the shower and toilet facilities).
    USA, Female, 25-30
  • 8.3


    21 Jan 2020
    It is a standard lodge, kinda happy with it.
    China, Male, 25-30
  • 6.3


    23 Feb 2020
    The room was smaller than we imagined and we did not have A/C. That part was hard for us because we had to keep our window open at night and that meant that we did not feel secure/safe. The beds were not very comfortable. The front desk lady was amazing, however, and extremely friendly and helpful. She even recommended a few places for us to go in the area. Location is brilliant with so many places to walk to for eating/bars/culture/shopping.
    USA, Female, 31-40
  • 4.9


    01 Mar 2020
    Kind of dirty, had a bug or two the few nights I stayed in the room. Also not some staff was not very helpful. No one was on site a couple of times when needed. Also no room in fridge most of the time for food to be able to cook. Was hoping for a better experience given price and location.
    USA, Mixed Group, 31-40
  • 3.7


    04 Mar 2020
    This hostel was extremely dirty and run down. I would not recommend staying here.
    USA, Male, 25-30
  • 2.9


    10 Apr 2019
    Er arrived there at night. No security at all. We could just walked in. Some people taking d***s outside. Not just w**d.. it was a different feeling for a hostel. Lactation is also not really good. Couple of restaurants around. That was it. Dirty a.f. as well. In our room where a creap. Maybe long term in the hostel. Really go to a different place!!
    Germany, Mixed Group, 18-24
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  • Free City Maps
  • Free Parking
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers For Hire
  • Jobs Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Games Room