Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Ugly Hostel is a funky place very close to everything and yet far enough to be quiet. A pool and bar to enjoy and meet interesting people. Full of art, books, hammocks and puffs to relax and enjoy. And yes, delicious breakfast and good coffee.

We are located in one of the best places of Valladolid, near to some of the finest attractions and tourist landmarks of the city such as Calzada de los Frailes, Museo San Roque, Cenote Zaci and Monumento a Jose María Iturralde Traconis, amongst other interesting places of our city.

We have several rooms, all of them dorms, fully equipped with all the necessary elements and amenities to bring a great and pleasant experience to our guests and travellers. Our property has some amenities difficult to find in Valladolid: A/C, a great pool, hi-speed Wi-Fi. Our goal is to have a place where our guest won't miss the facilities at home and yet have a great place to meet people and socialize. Our pool area and bar were created for that and are the central spot on the hostel.

Ugly Hostel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


The reception service is open from 07.00 to 23.00
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly.
The maximum period of stay is 14 days. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 8.7

  • Location 7.1

  • Staff 9.6

  • Atmosphere 8.2

  • Cleanliness 9.8

  • Facilities 8.9

Latest Reviews

  • 10.0


    02 Feb 2019
    What a hidden gem! A brandnew hostel, very comfortable dorms. The best bathroom with hot shower I had the last year traveling. 5min walk from the center. Great spot in Valladolid!
    Belgium, Female, 31-40
  • 9.7


    12 Jan 2020
    The stay at the uglyhostel was very good. It’s a little bit further from the city center but it’s worth the walk. The hostess was very very kind with good recommendations for not touristy places. Breakfast was for the price tasty. Dorms are a little small but totally fine and bathrooms are very luxury. All in all we had a great stay there!
    Germany, All Female Group, 18-24
  • 9.4


    12 Sep 2019
    WiFi is a bit slow but genuinely one of the best hostels I've ever stayed in, anywhere in the world. If I was rich and bought a house in Mexico I would be happy with the hostel as a house. Beautiful hostel and the staff are very friendly and helpful. I haven't got enough words to describe how good the hostel is, excellent value!!!!
    England, Male, 25-30
  • 8.9


    26 Oct 2019
    Very clean hostel! Lovely hostel manager! The location is about a 15 minute walk to the centre - but you walk past the major sites you would want to see in the town anyway so it’s a nice walk down the pretty streets. I would stay here again!
    New Zealand, Couple, 31-40
  • 8.6


    11 Jul 2019
    It is a nice hostel. Has a very nice pool. The hostel is not in downtown but is very near (around 15 minutes walking). The rooms and the bathroom are very good and they include breakfast. The only problem that I had is the access because they do not have personnel in the property so when you arrive the access is very complicated. Also, the communication with the staff is very bad, they do not answer calls, emails or FB messages.
    Guatemala, Male, 25-30
  • 6.9


    29 Aug 2019
    The hostel was nice, we weren’t given a key for our room tho which didn’t matter much as we were the only group in the hostel but if it was busy this would have been a problem. The beds did not seem safe and this lead to one of the group taking their mattress off the top bunk and sleeping on the floor. The hostel was not near the centre of Vallodlid and we are thankful we had a car to get around.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Card Phones
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Swimming Pool
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi