Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


United Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

That's right, you heard correctly, 1pm check in and 11am check out for every booking, every day, here at United!

Come and see how United is putting the LUXE into backpacking. Individual power points and lights for all guests, branded superior linen, free unlimited wifi 24 hours a day, a location that can't be beaten, a "secret" Melbourne bar onsite and FREE pancakes and tea and coffee until 11am everyday. We're the best rated hostel in Melbourne (and one of the best in Australia) for a reason, now all you need to do is find out why!

If you're looking to upsize your LUXE then book into one of our private double rooms for a hotel style stay at a fraction of the cost. Free tea and coffee in the room, bottled water and Australian chocolates will make your United stay a truly memorable, Melbourne experience.

Our hostel is full of personality with Melbourne’s lane-way culture, funky décor and quirky art throughout and all this is served up with a great atmosphere. We also have top notch security and amazing local staff who are on a mission to give you the best Melbourne experience possible.

Our basement bar, Lost & Found, is open 7-nights a week offering a different event each night.
Monday - Bingo with a chance to win a cash prize!
Tuesday - Game night - Perfect for solo travelers
Wednesday - Frat party!
Thursday - Happy Travels Party
Friday - Live music & DJ
Saturday - Double happy hour to get you ready for your night
Sunday - Karaoke/Open Mic Night

See you soon! View House Rules


United Backpackers Hostel is full of personality, with touches of Melbourne’s laneway culture, funky décor and quirky art throughout. All this is served up with a great atmosphere, heaps of common rooms to hang out in, top-notch security and amazing local staff on a mission to give you the best Aussie experience possible. You can start your day with our free walking tour of Melbourne's CBD, then end it in our basement bar, Lost & Found, for regular events like taco nights and live music.


We're right opposite Flinders Street Station, your need-to-know transport hub: go there to connect to and from Tullamarine Airport, or for pretty much any bus or train. Get around the CBD using the free City Circle tram, which stops right by our front door! Take a 7-minute stroll to Eureka Skydeck to catch amazing city views, or walk for four minutes to our nearest park, Birrarung Marr.

Rooms and Dorms

Don't worry about bringing your own bed linen – we provide it for free. Whatever your travel needs, we've got a place for you to rest, from friendly mixed and female-only dorms to private en-suite rooms. You'll have access to a storage locker, free Wi-Fi, your own power socket and an individual reading light. Our rooms are super secure, too, as they're accessible only via key-card. Good news for tired legs: you can get around our building easily with the elevator.

Extras and activities

When you stay with us you get a choice of spaces to hang out. Head to our beanbag-filled TV room or our hip underground chill-out lounge, or play a game of pool in our common area. Come dinnertime, save some cash for your next night out by cooking in our modern, fully equipped kitchen, which has an adjoining dining room with a view of Flinders Street Station.

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 8.5

  • Facilities 8.7

Latest Reviews

  • 10.0


    15 Feb 2020
    I loved staying at United! The staff were so friendly and helpful and the facilities are very clean. Overall a great atmosphere, and super well located within the city. Would highly recommend!
    Canada, Female, 18-24
  • 10.0


    11 Feb 2020
    One of the best places I’ve stayed at while traveling Australia. The staff are very friendly always willing to help and making sure you are welcomed and happy! Liam was awesome very helpful! The rooms are spacious and clean with storage to lock up your bags. Something is always happening every night makes it great to meet people if your traveling alone. Great location walking distance to the mall, bars and the river! Overall great experience and would definitely recommend this hostel!!
    Canada, Female, 18-24
  • 10.0


    07 Feb 2020
    Clean, spacious and really nice hostel right in the heart of the city. Much better than I was expecting and when I arrived we got upgraded from the 12-bed dorm to a twin private as they had overbooked. Bar downstairs is really cool as well.
    Ireland, Female, 25-30
  • 9.7


    11 Feb 2020
    Great staff who really know the area. They gave excellent recommendations and helped me plan my trip well.
    Canada, Female, 18-24
  • 9.4


    07 Feb 2020
    Perfect location! Very new hostel with nice bar, huge kitchen and movie room :) really enjoyed my stay there and if I ever get back to Melbourne I’d definitely stay there again!
    Germany, Female, 25-30
  • 9.1


    06 Feb 2020
    Great Location in the CBD... I loved the free pancakes in the morning and people were great :) Would definitely recommend that hostel !!!!!! Only con was that rooms get hot as hell and the first floor doesn’t have air con... just make sure you get in second or third floor rooms !
    Germany, Female, 18-24
  • 8.6


    07 Feb 2020
    Location is so convenient being just across the road from Flinders Street station and 2 mins walk from Coles and Woolies, wish there was air con in the rooms because it feels like a sauna at night, although the TV room is a lovely respite from the heat, feels like being in the fridge aisle in the supermarket
    Scotland, Female, 25-30
  • 8.0


    02 Feb 2020
    Pros: - Very centrally located. So easy to get around - Super friendly staff - Quiet even though it was next to a popular street Con: - Lockers were too small for most backpackers. The hostel can't help it if people don't use them, but in a 12-bed dorm with no one using the lockers? I couldn't walk in the room without stepping on other people's stuff.
    USA, Female, 25-30
  • 7.7

    Very Good

    03 Feb 2020
    It was a good location although quite far from the station if travelling by greyhound. The room was very small and the bathroom you could hardly sit down on the toilet without your legs touching the wall. But it was clean and the staff were very helpful. However, the luggage room situation was bad, it was very full and staff would let anyone in which worried me. There was also building/road works near so that woke me up early in the morning. Overall an OK hostel
    England, Female, 18-24
  • 7.7

    Very Good

    03 Feb 2020
    AC room was nice. Single use bathrooms sometimes had a line but never too awful. Basement bar and chill out room was the best part. Nice kitchen! Some of the staff was very impersonal, did not go out of their way to make sure everyone was keeping up with the group on the walk to the night market.. even interrupted me several times while in the middle of a conversation with another staff member. Loved this hostel other than some of the rude live in staff members!
    USA, Mixed Group, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • DVD's
  • Pool Table
  • Wi-Fi


  • 2016

    1st, Most Popular Hostels Melbourne

  • 2015

    1st, Most Popular Hostels Melbourne

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