Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


United Backpackers

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

COVID-19: The safety and comfort of guests is our number 1 priority here at United!
In accordance with all Government directives and advice from the Chief Health Officer, we have implemented enhanced hygiene protocols and reduced our capacity to adhere with social distancing requirements.

That's right, you heard correctly, 1pm check in and 11am check out for every booking, every day, here at United!

Come and see how United is putting the LUXE into social travelling. For our dorm guests we have individual power points and lights for all, branded superior linen, free unlimited wifi 24 hours a day, a location that can't be beaten, a 'secret' Melbourne bar onsite and FREE pancakes and tea and coffee until 11am everyday. For our guests that want a little more privacy and enjoy the finer things in life we have 9 private rooms that are finished to a hotel standard with stunning city views.

Our hostel is full of personality with Melbourne’s lane-way culture, funky décor and quirky art throughout and all this is served up with a great atmosphere. We also have top notch security and amazing local staff who are on a mission to give you the best Melbourne experience possible.

Our basement bar, Lost & Found, is open 7-nights (starting July 2020) a week offering a different event each night, happy hours, live music and a collaboration with Melbourne's best pizza restaurant, Il Tempo.

We're the best rated hostel in Melbourne (and one of the best in Australia) for a reason, now all you need to do is find out why! View House Rules


United Backpackers Hostel is full of personality, with touches of Melbourne’s laneway culture, funky décor and quirky art throughout. All this is served up with a great atmosphere, heaps of common rooms to hang out in, top-notch security and amazing local staff on a mission to give you the best Aussie experience possible. You can start your day with our free walking tour of Melbourne's CBD, then end it in our basement bar, Lost & Found, for regular events like taco nights and live music.


We're right opposite Flinders Street Station, your need-to-know transport hub: go there to connect to and from Tullamarine Airport, or for pretty much any bus or train. Get around the CBD using the free City Circle tram, which stops right by our front door! Take a 7-minute stroll to Eureka Skydeck to catch amazing city views, or walk for four minutes to our nearest park, Birrarung Marr.

Rooms and Dorms

Don't worry about bringing your own bed linen – we provide it for free. Whatever your travel needs, we've got a place for you to rest, from friendly mixed and female-only dorms to private en-suite rooms. You'll have access to a storage locker, free Wi-Fi, your own power socket and an individual reading light. Our rooms are super secure, too, as they're accessible only via key-card. Good news for tired legs: you can get around our building easily with the elevator.

Extras and activities

When you stay with us you get a choice of spaces to hang out. Head to our beanbag-filled TV room or our hip underground chill-out lounge, or play a game of pool in our common area. Come dinnertime, save some cash for your next night out by cooking in our modern, fully equipped kitchen, which has an adjoining dining room with a view of Flinders Street Station.

View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.8

  • Location 9.4

  • Staff 8.5

  • Atmosphere 6.8

  • Cleanliness 7.8

  • Facilities 8.2

Latest Reviews

  • 10.0


    28 Jun 2020
    Flawless! Fully satisfied with this hostel for 5 months.
    South Korea, Male, 25-30
  • 10.0


    30 Apr 2020
    Best hostel I’ve been to yet in the heart of the CBD for a very affordable price.
    Australia, Male, 18-24
  • 10.0


    17 Mar 2020
    This hostel was amazing. The staff were lovely, everything was easy and chill and the facilities were outstanding. Everyone has a light and USB port by their bed, the rooms are large and spacious and there's lockers to put your stuff in. The kitchen is huge (lots of places to sit), and there's even a TV/cinema room with bean bags. I sadly only had one night here but that was enough for it to become my favourite hostel yet. Will definitely stay again. (Also, free pancakes in the morning is 10/10)
    England, Female, 18-24
  • 10.0


    10 Mar 2020
    This hostel is in prime location with good staff and a really chill bar underneath. Would stay again.
    USA, Male, 25-30
  • 9.7


    17 Mar 2020
    Loved the location, and the guy that helped me out from Holland he was super cute xx I’ll be back
    Italy, Female, 18-24
  • 9.4


    19 Mar 2021
    The location is amazing! The rooms, bathroom and kitchen were all very tidy and clean! The staff are very friendly and helpful! I ended up staying at this hostel on two occasions and it was great! I’d definitely stay here again!
    England, Female, 25-30
  • 9.4


    25 Jun 2020
    I stayed only for a week but I felt comfortable in this place and got to know some guests. Even though at first it seemed like some are a closed group since they lived together for such a long time (because of Corona and the lockdown, etc.) I felt welcome. It’s all clean, it’s warm during winter and modern - it’s worth the money.
    Germany, Couple, 18-24
  • 9.1


    09 Mar 2020
    Quality stay, good for short stay. Central location, would recommend!!
    India, Male, 31-40
  • 7.4

    Very Good

    20 Dec 2020
    Atmosphere is really bad, most of them are long term residents full of attitude (they make you regret even saying hi to them). This could be due to covid, but i don't understand why this hostel has the highest rating, the one in st kilda is much better tbh. However the facilities are good, perfect location, good pancakes for breakfast, the bar was great but unfortunately empty when i was there. The place in my opinion is great for groups but maybe not for solo travellers.
    Saudi Arabia, Male, 25-30
  • 4.6


    23 Jun 2020
    Can't really say anything good. A couple nice people on reception and also some pretty angry ones! I checked into a dorm and had to throw away old guests dirty towels, etc. When I found dirty underwear, bloody tissues, old beer cans and milk cartons next to the bed and asked reception to clean it she wasn't apologetic and just annoyed. Also, they're only allowed to half fill rooms because of covid but were overfilling them anyways. Some long term people were nice but mostly unfriendly.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • DVD's
  • Pool Table
  • Wi-Fi


  • 2016

    1st, Most Popular Hostels Melbourne

  • 2015

    1st, Most Popular Hostels Melbourne

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