Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Come and find out why travellers keep reviewing United Backpackers as the best hostel in Melbourne and even Australia! It’s no secret we have the best location right opposite the iconic Flinders Street Station in the absolute heart of Melbourne, but we also offer you brand new facilities, heaps of sweet spaces to chill or play including our cool basement bar and yes, rest assured we also have free Wi-Fi in our common areas.

Our hostel is full of personality with Melbourne’s lane-way culture, funky décor and quirky art throughout. All this is served up with a great atmosphere, a cool free walking tour of Melbourne CBD, top notch security and amazing local staff who are on a mission to give you the best Melbourne experience possible. Come and be part of our story.

Our basement bar, Lost & Found, is open 7-nights a week offering a different event each night.
Monday - Bingo with a chance to win a minimum $300 cash prize!
Tuesday - Free tacos & killer pool
Wednesday - Frat party!
Thursday - Happy Travels' Game Night
Friday - Live music & DJ
Saturday - Event changes every week
Sunday - Free hotdogs and games to play

Our bar us perfect for solo-travelers who want to meet others! View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.1

  • Location 9.8

  • Staff 8.9

  • Atmosphere 8.4

  • Cleanliness 8.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    11 Apr 2019
    I honestly had such a great stay at United. I was a solo traveler and I found it really easy to meet people. The location was also great and the bar downstairs is lots of fun.
    Canada, Female, 25-30
  • 10.0


    01 Apr 2019
    One of my favorites! Location was easy to find and easy walking distance to everything. Stayed in a 4x en-suite - very clean, spacious, and quiet. Staff was friendly and helpful. Bar down in the basement hosted a variety of different social events that encouraged mingling. Would stay here again next time I’m in Melbourne.
    USA, Female, 25-30
  • 9.7


    17 Apr 2019
    Great location right in the middle of Melbourne EVERYTHING is walkable, updated and useable kitchen. Love the lost and found bar in basement and would highly recommend it!
    USA, Female, 18-24
  • 9.7


    10 Apr 2019
    Great hostel in an amazing location. Staff was extremely helpful. Would highly recommend and will be staying here agin.
    USA, Female, 31-40
  • 9.4


    07 Apr 2019
    Overall great stay. We were a group of 3, so weren’t focused so much on the social aspect though there seemed to be many opportunities. Kitchen, movie room, lounge, bar area were all great. Overall the staff was great, however one night when we asked for suggestions on places, two of the male staff members were extremely rude and demeaning towards us. Definitely left a bad taste in our mouths but all the other staff were super friendly and helpful.
    USA, All Female Group, 18-24
  • 9.1


    15 Apr 2019
    Good hostel overall, found the whole place to be a bit crowded and bloody hot all the time, overhead fan in room didn’t work, but still enjoyed it. Great staff loved the pub downstairs too.
    Ireland, Female, 18-24
  • 8.6


    11 Apr 2019
    A bit noisy but that is expected for the area. Overall was a great location with easy access to transportation and various parts of the city. Beds were comfy and the facilities were clean. Great bar downstairs with a lot of activities to get involved in.
    USA, Female, 25-30
  • 7.7

    Very Good

    30 Mar 2019
    Not a bad place, but not exactly great either, wifi doesn't work unless you're in the downstairs lounge area. Atmosphere is a little too awkward for me but others might enjoy it.
    USA, Male, 31-40
  • 7.1

    Very Good

    03 Apr 2019
    Nice enough hostel. Beds are comfy. Good location to explore Melbourne from. Staff really mixed- some super helpful, others really rude. Pretty clean and Breakfast is a bonus
    Scotland, Female, 18-24
  • 6.0


    05 Apr 2019
    Overall an amazing location. The rooms are good and clean. However, the staff was super rude. We had issues with key the manager on duty was not helpful at all. Would not return unless he doesn’t work there anymore.
    England, Female, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • DVD's
  • Pool Table


  • 2016

    1st, Most Popular Hostels Melbourne

  • 2015

    1st, Most Popular Hostels Melbourne

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