Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


United Backpackers

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Come and see how United is putting the LUXE into backpacking. Individual power points and lights for all guests, branded superior linen, free unlimited wifi 24 hours a day, a location that can't be beaten, a "secret" Melbourne bar onsite and FREE pancakes and tea and coffee until 11am everyday. We're the best rated hostel in Melbourne (and one of the best in Australia) for a reason, now all you need to do is find out why!

If you're looking to upsize your LUXE then book into one of our private double rooms for a hotel style stay at a fraction of the cost. Free tea and coffee in the room, bottled water and Australian chocolates will make your United stay a truly memorable, Melbourne experience.

Our hostel is full of personality with Melbourne’s lane-way culture, funky décor and quirky art throughout and all this is served up with a great atmosphere. We also have top notch security and amazing local staff who are on a mission to give you the best Melbourne experience possible.

Our basement bar, Lost & Found, is open 7-nights a week offering a different event each night.
Monday - Bingo with a chance to win a cash prize!
Tuesday - Game night - Perfect for solo travelers
Wednesday - Frat party!
Thursday - Happy Travels Party
Friday - Live music & DJ
Saturday - Double happy hour to get you ready for your night
Sunday - Karaoke/Open Mic Night

See you soon! View House Rules


United Backpackers Hostel is full of personality, with touches of Melbourne’s laneway culture, funky décor and quirky art throughout. All this is served up with a great atmosphere, heaps of common rooms to hang out in, top-notch security and amazing local staff on a mission to give you the best Aussie experience possible. You can start your day with our free walking tour of Melbourne's CBD, then end it in our basement bar, Lost & Found, for regular events like taco nights and live music.


We're right opposite Flinders Street Station, your need-to-know transport hub: go there to connect to and from Tullamarine Airport, or for pretty much any bus or train. Get around the CBD using the free City Circle tram, which stops right by our front door! Take a 7-minute stroll to Eureka Skydeck to catch amazing city views, or walk for four minutes to our nearest park, Birrarung Marr.

Rooms and Dorms

Don't worry about bringing your own bed linen – we provide it for free. Whatever your travel needs, we've got a place for you to rest, from friendly mixed and female-only dorms to private en-suite rooms. You'll have access to a storage locker, free Wi-Fi, your own power socket and an individual reading light. Our rooms are super secure, too, as they're accessible only via key-card. Good news for tired legs: you can get around our building easily with the elevator.

Extras and activities

When you stay with us you get a choice of spaces to hang out. Head to our beanbag-filled TV room or our hip underground chill-out lounge, or play a game of pool in our common area. Come dinnertime, save some cash for your next night out by cooking in our modern, fully equipped kitchen, which has an adjoining dining room with a view of Flinders Street Station.

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.3

  • Location 9.8

  • Staff 8.9

  • Atmosphere 8.5

  • Cleanliness 8.5

  • Facilities 8.8

Latest Reviews

  • 10.0


    09 Aug 2019
    Will definitely stay here again when in Melbourne next! Had zero problems.
    Australia, Female, 18-24
  • 10.0


    01 Aug 2019
    Staff were super friendly. Rooms were very clean. Location was amazing. Would definitely stay here again if I return to Melbourne!
    Australia, Male, 25-30
  • 10.0


    01 Aug 2019
    I had the best time ever at United Backpackers Melbourne! The location is perfect, pretty near to everything, in the CBDs heart! The staff is super kind and helpful, everything is clean and tidy and the general atmosphere is awesome! Only cool people there and good prices at the bar. I strongly recommend it to everybody, it is definitely good value for money in Melbourne. I definitely enjoyed a lot.
    Brazil, Female, 25-30
  • 10.0


    31 Jul 2019
    Superb staff, great location, excellent hostel all around
    Canada, Male, 25-30
  • 10.0


    24 Jul 2019
    Amazing staff, amazing location, amazing atmosphere and amazing rooms. It was the best hostel i’ve stayed at for a really long time. Even the people that stayed there were very friendly and the events at the bar were a great way to meet people. Would definitely recommend this place to other people!!
    Canada, Female, 25-30
  • 9.7


    14 Aug 2019
    First hostel stay. Was very enjoyable. Staff was helpful and friendly. The bar has great activities and is a great way to meet people when traveling solo. I stayed on the third floor, which had individual bathrooms with showers. Key card access was convenient as well. Great location, right across from the free tram and right next to Degraves lane with great cafes and food spots.
    USA, Female, 31-40
  • 9.7


    10 Aug 2019
    Nice hostel, big kitchen, clean, lots of showers and toilets, wifi. Hostel itself not super social its way too big, but if you go down to the bar through all the games they put on it’s easy to meet people. Location probably couldn’t get any better. Staff was nice. Really enjoyed my stay here.
    Canada, Male, 25-30
  • 9.4


    05 Aug 2019
    This place is awesome! Biggest kitchen and eating area I've ever seen in a hostel, super friendly and helpful staff (one of whom gave me her free coffee voucher as I was checking in - thanks!), and great atmosphere. The hostel is really big, so there's always people hanging around, reception is 24hours and there's a bar downstairs, which is really nice. Location is perfect too - right in the middle of the CBD around the corner from so many cool restaurants and cafes.
    England, Female, 31-40
  • 9.1


    31 Jul 2019
    Clean and very helpful staff. Didn't cook but the kitchen area was well equipped. And free pancakes!
    Ireland, Female, 25-30
  • 8.9


    24 Jul 2019
    Good kitchen
    Hong Kong China, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • DVD's
  • Pool Table
  • Wi-Fi


  • 2016

    1st, Most Popular Hostels Melbourne

  • 2015

    1st, Most Popular Hostels Melbourne

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