Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


United Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Come and find out why travellers keep reviewing United Backpackers as the best hostel in Melbourne and even Australia! It’s no secret we have the best location right opposite the iconic Flinders Street Station in the absolute heart of Melbourne, but we also offer you brand new facilities, heaps of sweet spaces to chill or play including our cool basement bar and yes, rest assured we also have free premium Wi-Fi in all of our dormitories, common areas and private rooms.

Our hostel is full of personality with Melbourne’s lane-way culture, funky décor and quirky art throughout. All this is served up with a great atmosphere, a cool free walking tour of Melbourne CBD, top notch security and amazing local staff who are on a mission to give you the best Melbourne experience possible. Come and be part of our story.

Our basement bar, Lost & Found, is open 7-nights a week offering a different event each night.
Monday - Bingo with a chance to win a cash prize!
Tuesday - Game night - Perfect for solo travelers
Wednesday - Frat party!
Thursday - Happy Travels Party
Friday - Live music & DJ
Saturday - Double happy hour to get you ready for your night
Sunday - Karaoke/Open Mic Night

Our bar us perfect for solo-travelers who want to meet others! View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.2

  • Location 9.8

  • Staff 8.9

  • Atmosphere 8.4

  • Cleanliness 8.4

  • Facilities 8.5

Latest Reviews

  • 10.0


    08 May 2019
    Great hostel! Lots of places to chill and the rooms are nice! Everything was clean and new! Also the location was great!
    USA, Male, 18-24
  • 10.0


    30 Apr 2019
    Really enjoyed my stay and United Backpackers. As a solo female traveler it was really easy to meet other people. When I arrived I was upgraded to a four person room with an en-suite bathroom, which was amazing. I also won a free Great Barrier Reef tour during games night. The staff were all really nice and helpful, the amenities were great, and everything was really clean. Highly recommend!
    Canada, Female, 25-30
  • 10.0


    29 Apr 2019
    No issues. Good all round. Great location for food, culture, shopping, history etc, as long as you don't mind a bit of urban grime (sic) that you tend to get around any city's central train stations. Everything I needed, ta.
    Ireland, Male, 41+
  • 10.0


    29 Apr 2019
    Would recommend this hostel to anyone! The staff above all were always so helpful and friendly without exception. Lost and Found bar downstairs was lively most evenings and the hostel in general had a really great atmosphere. You also couldn’t get a better location really as this is directly opposite flinders st station.
    England, Female, 25-30
  • 9.4


    29 Apr 2019
    Great place to stay! Stayed here for 5 days whilst competing at Aust Nationals. Has everything you need and everything is at your finger tips great if you want to chill in the lounge rooms or socialise and play drinking games at the bar 🍻 👍🏻 I would definitely stay here again. All staff were great, however speacial mention to Mark who works on the night shift and greeted me at 2am when I arrived late thanks for the insight knowledge, info and tips really made my stay
    Australia, Male, 31-40
  • 9.1


    06 May 2019
    Location was amazing, right opposite the station and bang next to a woolies and loads of other shops. I really liked how chilled and friendly this hostel was, I was actually able to sleep really well in a city centre hostel for once! The common areas and bar were really modern and clean as well which was nice. My only criticisms would be that the showers are quite cold and my room smelt a bit funky (sweaty boy stank)
    England, Female, 18-24
  • 9.1


    02 May 2019
    I stayed at United for a week. it was great, comfy beds, large kitchen area, AC, laundry machines, great location. Nice chill out areas, cinema room, luggage storage.
    England, Male, 25-30
  • 8.3


    11 May 2019
    Clean, great location! Newly renovated rooms and hallways but bathrooms still need updating. Wall outlets at every bed! It’s a party hostel so some movement at night. If that’s not for you don’t stay here. Overall loved our stay and would definitely stay again!
    Canada, Couple, 18-24
  • 8.3


    24 Apr 2019
    It's great, but need clean more.
    Vietnam, Male, 31-40
  • 7.7

    Very Good

    11 May 2019
    United Backpackers is located right next to Flinders Station, the heart of Melbourne. The free pancakes every morning are great and the staff is very friendly. There’s a bar right below it which is cool. Depending on the room you stay in, it can be pretty messy. I stayed in a 12 bed room and it felt like the entire floor was covered in people’s clothes. Also, I find it a bit odd that you have to use your key card for absolutely everything, even to go to the toilet.
    Germany, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • DVD's
  • Pool Table
  • Wi-Fi


  • 2016

    1st, Most Popular Hostels Melbourne

  • 2015

    1st, Most Popular Hostels Melbourne

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