Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Come and find out why travellers keep reviewing United Backpackers as the best hostel in Melbourne and even Australia! It’s no secret we have the best location right opposite the iconic Flinders Street Station in the absolute heart of Melbourne, but we also offer you brand new facilities, heaps of sweet spaces to chill or play including our cool basement bar and yes, rest assured we also have free Wi-Fi in our common areas.

Our hostel is full of personality with Melbourne’s lane-way culture, funky décor and quirky art throughout. All this is served up with a great atmosphere, a cool free walking tour of Melbourne CBD, top notch security and amazing local staff who are on a mission to give you the best Melbourne experience possible. Come and be part of our story.

Our basement bar, Lost & Found, is open 7-nights a week offering a different event each night.
Monday - Bingo with a chance to win a minimum $300 cash prize!
Tuesday - Free tacos & killer pool
Wednesday - Frat party!
Thursday - Happy Travels' Game Night
Friday - Live music & DJ
Saturday - Event changes every week
Sunday - Free hotdogs and games to play

Our bar us perfect for solo-travelers who want to meet others!

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 9.8

  • Staff 9.0

  • Atmosphere 8.5

  • Cleanliness 8.4

  • Facilities 8.5


Latest Reviews

  • 8.6

    Fabulous

    17 Jan 2019
    Great spot, good vibe and the rooms were comfy and spacious... bit hot without aircon. People were respectful in corridors/rooms
    Australia, All Female Group, 25-30
  • 8.6

    Fabulous

    13 Jan 2019
    Very well located, for me this is the best thing of the hostel. The bed is confortable, i could sleep well every day. The cleanlinesss could be better, i found papers, trash (a mcdonalds bag for example), under my bed; bathroons could be better too. The atmosphere is very nice. I miss facilitie are to read or to type, but there are a kitcken.
    Brazil, Female, 41+
  • 8.0

    Fabulous

    16 Jan 2019
    Would stay here again when its cold, the only problem I found was the rooms are way too hot and there are barely and decent fans!
    England, Female, 18-24
  • 7.4

    Very Good

    14 Jan 2019
    Best part about this hostel is the location. Right across the street from Flinders Street station and within 15 minutes of almost anything you would want to see in Melbourne. However, the facilities weren't great and the staff wasn't all too helpful. It may have been due to a huge influx of people from the start of the Australian Open, so if someone stays here a different couple weeks maybe it is much better. Overall, I would stay in this hostel again.
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
Entertainment
  • DVD's
  • Pool Table

Awards

  • 2016

    1st, Most Popular Hostels Melbourne

  • 2015

    1st, Most Popular Hostels Melbourne

View all Award Winners

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Things to Note

All guests must provide a passport or current Australian driver’s license on arrival with a valid credit card to check in.
Proof of age cards are not accepted.
Check in time is 2pm
Private ensuite rooms require a credit card pre authorisation of $100 on arrival.
Any guest under the age of 18yrs must be accompanied by their legal guardian and be in a private ensuite room.
A one night cancellation fee applies to any reservation cancelled within 24 hours of arrival.
Groups of 4-8 require a credit card pre-authorisation of $300 on arrival. If people in groups are arriving separately, the first person to arrive needs to pay in full for the whole group. We do not accept groups over 8 people.
Reservations are not guarantees in the same room.
Our property has a 24 hour reception.


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