Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation 1 day before. No show deposit and payment void.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

All girl's, boy's group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We Are Open And Running
During these trying corona virus times, we are determined to ensure that our guests are accommodated in a clean, hygienic and safe environment. Our cleaners clean common areas regularly with alcohol and guests are encouraged to wash their hands with hostel-provided liquid soap. 

Hygiene and Safety 
We practice social distancing at the hostel. We ensure that only an optimum number of guests are accommodated in the hostel so that social distancing is maintained. 

We also serve affordable home-cooked meals for our guests, we provide laundry service and water refills.  As we are aware of the need of guests who are stranded in Cambodia to stretch their dollar, we allow our super-clean kitchen to be used by guests. Currently, we have several guests who buy fresh produce from the local markets and supermarkets and they cook for themselves in our common kitchen. We also have a big common refrigerator for all to use. 

Food Deliveries -  We help facilitate food deliveries from the select restaurants in Siem Reap that are still open. The delivery cost is free

Unity Hostel is a boutique-themed minimalist hostel which is superbly located on a quiet street (2 minutes from the centre) in the heart of Siem Reap.

We maintain an excellent standard of cleanliness as well as high standards of pure comfort. Think; a boutique hotel at hostel rates. Being travelers ourselves, we know what you want - comfortable beds, clean bathrooms, strong showers and affordable rates.

There is also an abundance of chill-out spaces for you to create friendships or to just have some alone time. To top it all off, we provide free breakfasts with coffee & tea with 24-hour pantry facilities for all our guests.

Our private dorms are the first of its kind in Cambodia; the beds are queen-sized in private capsule pods that could accommodate 2 guests.

All dormitory rooms are equipped with lockers and lights/power points for each bed. A/C in the dormitory rooms are off automatically between 6.00 am and 9.00 am/ 3.00 pm till 5.00 pm to conserve energy

***We can speak Chinese***

***Please kindly note that the bunk beds in the Deluxe 6 Bed Mixed Dorm are double-sized and can accommodate two guests at the same time.

***Property Policies & Conditions:
1. Cancellation policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. Reception working hours 09:00-23:00.
6. Age Restriction:18+.
7. Taxes included.
8. Breakfast included.
9. No pets. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 9.8

  • Staff 9.7

  • Atmosphere 9.4

  • Cleanliness 9.6

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    16 Mar 2020
    Great place, great location, comfortable beds and excellent staff who treat you like family from the second you walk in.
    England, Male, 25-30
  • 10.0

    Superb

    13 Mar 2020
    fantastic place to stay for everyone! me and my boyfriend stayed here for two days and got a wonderful welcome. We got the opportunity to check in several hours before check-in and were upgraded to an even better room. we couldn't have been more pleased! clean and stylish hotel close to everything you need.
    Norway, Couple, 25-30
  • 10.0

    Superb

    02 Mar 2020
    Unity is a Brilliant hostel stayed an extra 3 nights Ron and his staff are on top of the job and are always there to help with trips advice and onward transport The Dorms are spotless and the cleaners are polite and first rate Would Deffo recommend this hostel felt Really welcome
    England, Male, 41+
  • 10.0

    Superb

    21 Jan 2020
    Such a friendly staff and very clean, nice rooms! They even upgraded us to a private room. Location could not have been better and the staff has great suggestions for restaurants. We really enjoyed our stay here!
    USA, Female, 25-30
  • 10.0

    Superb

    19 Jan 2020
    After a mixup with our original booking through the software, the owner went out of his way to correct the issue. He put us up in a nearby hostel for the night, driving us and our bags there. He then brought is out for a local street food snack on him. The next morning he invited us back for breakfast and put us in a private room. His customer service was incredible and he was extremely likeable. We really enjoyed our stay here. The atmosphere is great and the location was convenient.
    USA, All Female Group, 18-24
  • 10.0

    Superb

    18 Jan 2020
    Our stay here was wonderful, the manager was beyond welcoming and as soon as we arrived we felt at ease. We opted for the delux dorm with the double beds - perfect for a couple with two bathrooms and comfy beds. The outside space of the hostel was great for relaxing and In an ideal location to explore Siem reap without being in the madness of pub street. They had everything you needed and would stay again!
    England, Female, 18-24
  • 9.4

    Superb

    22 Feb 2020
    Staff is super friendly and helpful with everything, offered us a cuppa on arrival! Place is perfectly near pub street but not too close so you still get a good nights sleep, dorms have their own bathroom and hostel offers discounts on selected restaurants if you book a tour with them. Breakfast is good too.
    England, Female, 18-24
  • 9.4

    Superb

    13 Feb 2020
    Lovely big private bed in a clean dorm room with 2 en-suite toilets. The space between beds isn’t well locked off so you can hear everything if people are talking or just rustling around but that can’t be helped in a dorm. Staff were wonderful so no complaints really. Location is perfect, close enough to pub street but a very quiet neighbourhood. Would definitely recommend for all ages and types of traveller.
    Wales, Couple, 25-30
  • 8.6

    Fabulous

    19 Mar 2020
    Unity Hostel was a great place to stay, especially as things got serious with the Covid-19 epidemic, and its effect on peoples' travel plans. The dorm was fine the first few days, although the air conditioning was not strong enough. Naram (? spelling) was great with suggestions and help with various things. As the dorm started to empty with people leaving, he was very gracious and gave me a private room for a couple of days, no extra cost.
    USA, Male, 41+
  • 7.7

    Very Good

    17 Jan 2020
    Unity Hostel is a decent hostel- clean beds and bathrooms allow you to get a good night sleep. The man at reception who greeted me was also friendly and waited up for me to arrive late at night so he could check me in. My only real criticism is that the hostel has virtually no atmosphere, despite having good sociable lobby spaces. If you’re a solo traveller here it will be quite difficult to meet people potentially. Other than that it’s good for an undisturbed night.
    England, Male, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • FLEXIBLENRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
Services
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Wi-Fi


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