Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

UNO provides ideal accommodation in the heart of Tokyo for a wide range of travelers with cozy rooms and friendly staff.
UNO offers convenient, secure services and homely atmosphere with some of the best price in the city.

Hostel information:
Check-in time: from 15:00pm to 24:00am
Check-out time: 10:00am
Front hour: from 6:00am to 25:00am
A security deposit of \1,000 for the room key is required upon check-in. This amount will be refunded upon check-out, after the key is returned.
Curfew: No curfew
Luggage keeping: before check-in and after check-out(free of charge)

Hotel information:
Free wireless wifi, share bath & toilet, refrigerator, kitchen, air conditioner, coin laundry, community space

Our friendly and English speaking staff are waiting for your call and be happy to provide any information you need.
We look forward to hearing from you helping to make your stay in Tokyo a pleasant and memorable experiences. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 7.5

  • Cleanliness 9.1

  • Facilities 8.6

Latest Reviews

  • 10.0


    26 Aug 2019
    Overall, I had a comfortable time at Uno. The dorm room has curtain and light separately for each bed, which helps the stay even more comfortable.
    Vietnam, Female, 18-24
  • 9.7


    18 Aug 2019
    The hotel clerk was welcoming. I found the place to be clean and very nice, especially for the money. Location is a bit of a walk from Ueno Station but in a quiet neighbourhood, so probably more suited to someone who is staying for more than just one night. I stayed in a female dorm and went straight to bed, so I can't comment on atmosphere or socialising. Overall, I'd recommend Uno.
    USA, Female, 31-40
  • 9.7


    23 Jul 2019
    Great place to stay! The staff was really friendly and helpful, and being so close to a JR station was super nice to be able to travel the city easily.
    USA, Male, 18-24
  • 9.7


    08 Jul 2019
    Great place, stayed there twice. Staff was very helpful and English speakers, a smile goes a long way. Room was great, a place to hang clothes, the bottom bed's entrance was alittle too narrow if I had to nitpick. Great bathrooms, big lobby with kitchen, there's lockers for anything but luggage, so passports or money. Sometimes people would sleep in the lobby, but it didn't really bother us. Great stay, staff were the highlight.
    Egypt, All Male Group, 18-24
  • 9.4


    11 Sep 2019
    Very good. Nice, clean, very friendly staff. We stayed in a four person dormroom, it was a little bit small for four persons.
    Denmark, All Female Group, 18-24
  • 9.1


    04 Jul 2019
    A short but excellent stay. The facilities where very clean and the staff very helpful.
    Canada, Female, 31-40
  • 8.6


    04 Aug 2019
    Good hostel with good staff. Kitchen is very small.
    Australia, Male, 31-40
  • 8.6


    26 Jun 2019
    Bedroom is cramped, hard to put on clothes in the bedroom, entering the bottom bed I'd always bump everywhere. The bed itself is cozy and fine. No lockers for luggage, but everybody else is on the same boat anyway so its fine. You get a free locker, a small one, to put your precious stuff. Great staff, great location. The people who there are mostly Chinese so, if you're e lucky you'll find people who can speak English.
    Egypt, All Male Group, 18-24
  • 5.7


    05 Sep 2019
    Ok hostel but could have been better. Dorm rooms felt quite crowded with nowhere to keep bags/suitcases. The staff were polite but not particularly helpful at giving recommendations. Not a very sociable atmosphere.
    England, Female, 25-30
  • 5.1


    01 Aug 2019
    Not worth the cost. Little privacy or lockers. Staff is user to dealing with foreigners and are polite.
    USA, Male, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi