Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

UNO provides ideal accommodation in the heart of Tokyo for a wide range of travelers with cozy rooms and friendly staff.
UNO offers convenient, secure services and homely atmosphere with some of the best price in the city.

Hostel information:
Check-in time: from 15:00pm to 24:00am
Check-out time: 10:00am
Front hour: from 6:00am to 25:00am
A security deposit of \1,000 for the room key is required upon check-in. This amount will be refunded upon check-out, after the key is returned.
Curfew: No curfew
Luggage keeping: before check-in and after check-out(free of charge)

Hotel information:
Free wireless wifi, share bath & toilet, refrigerator, kitchen, air conditioner, coin laundry, community space

Our friendly and English speaking staff are waiting for your call and be happy to provide any information you need.
We look forward to hearing from you helping to make your stay in Tokyo a pleasant and memorable experiences. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.1

  • Location 9.3

  • Staff 9.2

  • Atmosphere 7.5

  • Cleanliness 9.3

  • Facilities 8.9

Latest Reviews

  • 9.7


    08 Jul 2019
    Great place, stayed there twice. Staff was very helpful and English speakers, a smile goes a long way. Room was great, a place to hang clothes, the bottom bed's entrance was alittle too narrow if I had to nitpick. Great bathrooms, big lobby with kitchen, there's lockers for anything but luggage, so passports or money. Sometimes people would sleep in the lobby, but it didn't really bother us. Great stay, staff were the highlight.
    Egypt, All Male Group, 18-24
  • 9.4


    11 May 2019
    Great hostel in a fantastic location to see all the sights of Tokyo. Very safe, clean, friendly staff. Comfortable beds. Not the youngest crowd if travelling alone... Was an odd mix and that's my only down for this hostel. Other than that, terrific and would recommend!
    Canada, Male, 25-30
  • 9.1


    04 Jul 2019
    A short but excellent stay. The facilities where very clean and the staff very helpful.
    Canada, Female, 31-40
  • 9.1


    18 Jun 2019
    The area felt extremely safe. It is a short walk from Ueno central area and the train, but far from a lot of the popular nightlife and attractions. The staff was extremely helpful and spoke amazing English. The hostel is very quiet and perfect if that is what you are looking for, but not the best if you are trying to meet new people. Definitly would stay here again!
    USA, Female, 18-24
  • 8.9


    25 Jun 2019
    Comes highly recommended. Only a 10 minute walk to Ueno Station (which is in the Yamanote Line, which connects to Shibuya, Shinjuku and Tokyo stations, to name 3) and a 20 minute walk to Akihabara, with a Lawson's, 7/11, FamilyMart, Hub British-style pub and many small Japanese restaurants within 10 minutes walking distance, as well as a French cafe and Vietnamese restaurant 5 doors up the road. Can be slightly tricky to find but not too hard, staff are very helpful. All rooms very clean.
    England, Male, 18-24
  • 8.6


    26 Jun 2019
    Bedroom is cramped, hard to put on clothes in the bedroom, entering the bottom bed I'd always bump everywhere. The bed itself is cozy and fine. No lockers for luggage, but everybody else is on the same boat anyway so its fine. You get a free locker, a small one, to put your precious stuff. Great staff, great location. The people who there are mostly Chinese so, if you're e lucky you'll find people who can speak English.
    Egypt, All Male Group, 18-24
  • 8.3


    03 Jun 2019
    Good location, very clean. Very comfy beds but rather cramped. No atmosphere to speak of, more a place to just sleep and cook some food. Staff were helpful.
    England, All Male Group, 18-24
  • 8.0


    21 May 2019
    Room was slightly small and had to check multiple floors for a shower when busy but had a good experience, nice common area to chill and nice staff
    England, Male, 18-24
  • 7.4

    Very Good

    10 Jun 2019
    Space was a little too small for my comfort. Clean facility near train station but rooms, showers, and toilet too small space for my preference
    USA, Female, 41+
  • 7.1

    Very Good

    23 May 2019
    This hostel was great the only thing lacking was people and atmosphere. My first night I saw no travellers only Japanese’s staying in the hostel. The common area was full and quiet the whole time. I’m a solo traveller so big issue with that. However free tea, coffee etc. bath on level 3 great bathrooms and toilets. Curtains on bed, big blankets. Friendly staff. Only lockers are tiny ones downstairs.
    Australia, Female, 25-30
Read all reviews


  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi