Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

UNO provides ideal accommodation in the heart of Tokyo for a wide range of travelers with cozy rooms and friendly staff.
UNO offers convenient, secure services and homely atmosphere with some of the best price in the city.

Hostel information:
Check-in time: from 15:00pm to 24:00am
Check-out time: 10:00am
Front hour: from 6:00am to 25:00am
A security deposit of \1,000 for the room key is required upon check-in. This amount will be refunded upon check-out, after the key is returned.
Curfew: No curfew
Luggage keeping: before check-in and after check-out(free of charge)

Hotel information:
Free wireless wifi, share bath & toilet, refrigerator, kitchen, air conditioner, coin laundry, community space

Our friendly and English speaking staff are waiting for your call and be happy to provide any information you need.
We look forward to hearing from you helping to make your stay in Tokyo a pleasant and memorable experiences. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.9

  • Location 9.1

  • Staff 9.3

  • Atmosphere 7.6

  • Cleanliness 9.1

  • Facilities 8.3

Latest Reviews

  • 10.0


    26 Aug 2019
    Overall, I had a comfortable time at Uno. The dorm room has curtain and light separately for each bed, which helps the stay even more comfortable.
    Vietnam, Female, 18-24
  • 9.7


    06 Oct 2019
    This was a good place to stay in Ueno. Walking distance to Ueno train station. A central station that can get you to anywhere in Tokyo. The rooms are tiny and the pillows weren't that comfortable but for the price, it was a good place to stay. There is also a limited number of common showers, some floors do not have them which requires you to go up/down to other floors to shower. I would stay here again.
    USA, Male, 25-30
  • 9.4


    11 Sep 2019
    Very good. Nice, clean, very friendly staff. We stayed in a four person dormroom, it was a little bit small for four persons.
    Denmark, All Female Group, 18-24
  • 8.9


    03 Nov 2019
    The location itself was great - clean, easy-to-use facilities, great location. However, my experience was a bit lacking due to a large group that occupied the rest of the dorm room I was in. They were friendly, but inconsiderate with alarms and late night/early morning noise.
    USA, Female, 25-30
  • 8.6


    24 Feb 2020
    Cozy place , great location.
    USA, Male, 41+
  • 8.3


    15 Dec 2019
    Nice place, close to the center. Perfect for a couple of days
    Brazil, Male, 25-30
  • 8.3


    06 Nov 2019
    Conveniently located to the Ueno train station, great for an overnight stay between trains. Ueno itself is fairly quiet, so not the best place to stay for nightlife. Easy to find, easy check in, and we felt perfectly secure leaving our bags.That the room was tiny; just enough floor space to open the door and no more. It was challenging to fit our 2 carry-on sized bags, a big suitcase will be hard. Our one complaint is that the blanket on the bed was too narrow; couldn't cover both of us at once.
    USA, Couple, 25-30
  • 8.3


    13 Oct 2019
    I had quite a nice stay at the hostel. The staff was nice and you could leave your luggage at the hostel even after checking out. The extra facilities (laundry machine and dryer) were a nice bonus, just keep in mind the dryer isn't the strongest. The beds were comfortable and the curtains blocked the lights quite well. The only thing I didn't like that much was the very little space to put your luggage - also in your sleeping cabin (my phone fell next to the bed to the cabin below me once).
    Netherlands, Female, 18-24
  • 7.4

    Very Good

    02 Jan 2020
    Good city centre hostel. Great location close to tube and train stations. Very close to lots of restaurants and street food. Very convenient.
    England, Female, 41+
  • 5.7


    05 Sep 2019
    Ok hostel but could have been better. Dorm rooms felt quite crowded with nowhere to keep bags/suitcases. The staff were polite but not particularly helpful at giving recommendations. Not a very sociable atmosphere.
    England, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi