Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

HELLO ALL UNO KAZOKU ( FAMILY ) ! come to visit us , Uno Capsule Hostel ;)


Our Hostel is
100m from Kinley Bistro;
400m from Centre point mall;
450m from Raillink station Medan;
500m from Medan train station
600m from Merdeka Walk Medan.

We have 6 Room types:
10 Mix Capsule
10 Female Capsule
8 Mix Capsule
6 Male Capsule
4 Female Capsule
1 Private Room with Shared Bathroom

You also can enjoy the Facility as below:
Internet/ Free WiFi
Air Conditioning
Personal Locker
CCTV 24 Hour
Cafe Shop
Board Game
TV Area

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 14.00
Check out Before 12:00 Noon
Payment on Arrival: Cash and Credit Card, but extra Charge for credit card service fee.
Tax Included
Breakfast Not Included
No Smoking in the whole hostel
Age Restriction:16yrs+
Reception working hours 07.00 - 23.00
Night Security 23.00 - 07.00 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 9.1

  • Staff 9.6

  • Atmosphere 8.4

  • Cleanliness 9.8

  • Facilities 9.3

Latest Reviews

  • 10.0


    05 Feb 2020
    Nice place, lovey staff, nice showers, Bed was comfy, and a good size, Coffee shop is sweet and tasted good Also free snacks
    England, Male, 18-24
  • 10.0


    14 Nov 2019
    Super hostel and super staff
    Italy, Male, 31-40
  • 10.0


    27 Oct 2019
    The staff went above and beyond for their guests. One member fell ill overnight and they took excellent care of him and didn't leave his side at the hospital. I will be staying there again when I'm back in Medan in a few weeks time!
    England, Male, 25-30
  • 10.0


    25 Oct 2019
    Yudi and all the staff at Uno are fabulous . Very clean hostel, with nice commit arra . Big screen for downloaded movies or play stations . 24 hr bar service with Super good quality coffe. They even offer to call famous Medan food by grab , once they also ordered grab transport for me at hall of the price :) For sure one of the best hostel I’ve ever stayed in my 20 years of travelling . See you soon guys ;)
    Italy, Male, 31-40
  • 10.0


    25 Sep 2019
    Super clean and staffs are very polite and helpful. Love staying here and definitely will recommend travelers to stay at this hostel. Good job guys and thanks for your hospitality.
    Indonesia, Male, 31-40
  • 9.4


    21 Jan 2020
    Very clean, a little quiet but that was perfect as I stayed one night for my flight from medan. Very very easy to get to the airport via train and they help you at reception if you need to book it.
    England, Female, 25-30
  • 9.4


    26 Sep 2019
    This is a very nice and clean hostel for your stay in Medan, conveniently located in very close proximity to the train station and various food restaurants. It is a new hostel that still has a strong smell of paint as you enter, they prefer cash and you will be asked for a returnable deposit for your key card. The staff are brilliant, cant fault them, in particular Yudi who accompanied us on the train to get our onward bus to Bukit Lawang. Would recommend staying.
    England, Male, 25-30
  • 9.4


    11 Sep 2019
    The staff was great during my whole stay. When I booked a driver to visit Lake Toba an off duty staff member went along as a guide and translator.
    USA, Male, 41+
  • 8.9


    22 Feb 2020
    Nice place, clean and comfy and an awesome location. No locks on the lockers so bring one with you or you'll have to buy one there.
    Ireland, Male, 25-30
  • 7.7

    Very Good

    11 Sep 2019
    Fine hostel for a night, but Medan isn’t up to much at all, if you don’t have to stay in the city I wouldn’t make it a priority!
    England, Mixed Group, 18-24
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  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Common Room
  • Hot Showers
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Games Room
  • PlayStation
  • Wi-Fi