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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

SPECIAL CONDITIONS FOR GROUP RESERVATIONS (MORE THAN 8 PEOPLE) For reservations of more than 8 persons, we ask 50% of the total reservation cost to be paid within 7 days after the confirmation of the reservation. The other 50% will be paid 15 days before the arrival. TOTAL CANCELLATION : Cancellation is made between 15 days and the same day of the arrival, 50% of the total cost of the reservation will be charged. PARTIAL CANCELLATION : Between 9 and 3 days before the arrival we allow a reduction without a penalty of 15% of the total reservation. If the reduction is more than 15%, 50% of the exceeded reservations will be charged. 3 days before the arrival, in case of a reduction, the total cost of the exceeded reservations will be charged. NO SHOWS: In case of a no show, the hostel is authorized to charge the total amount of the reservation.

Additional Terms and Conditions

SPECIAL CONDITIONS FOR GROUP RESERVATIONS (MORE THAN 8 PEOPLE) For reservations of more than 8 persons, we ask 50% of the total reservation cost to be paid within 7 days after the confirmation of the reservation. The other 50% will be paid 15 days before the arrival. TOTAL CANCELLATION : Cancellation is made between 15 days and the same day of the arrival, 50% of the total cost of the reservation will be charged. PARTIAL CANCELLATION : Between 9 and 3 days before the arrival we allow a reduction without a penalty of 15% of the total reservation. If the reduction is more than 15%, 50% of the exceeded reservations will be charged. 3 days before the arrival, in case of a reduction, the total cost of the exceeded reservations will be charged. NO SHOWS: In case of a no show, the hostel is authorized to charge the total amount of the reservation.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.3
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

When you get off the train, what do you usually see around? Coffee shops, more travelers like you, trains going everywhere... But, have you ever imagined a hostel inside of the train station? Here we are!

Welcome to UP! Hostel Valencia Opened in March 2016 and located in the heart of Valencia, inside of Valencia Train Station. With a new concept of accomodation in an lovely and young atmosphere. Enjoy a different concept in the city center of Valencia with live concerts, snack bar and the best & young atmosphere of Valencia!

Go directly to the train station, our hostel is located inside, just in front of the railway! UP! Hostel Valencia is located in the city center of Valencia, within the North Train Station, and next to Valencia bullring and city hall. It is located 400 meters from el barrio del Carmen and a 20-minute walk from Turia Gardens. You can find several restaurants, bars, and shops within a 2 minute walk of UP! Hostel Valencia.

We have 89 bunk beds spread over 11 rooms, our equipped bathrooms are shared. We have spacious common areas where you can chat and meet people in our cozy couches. We have a bar as well (GO! Bar) where you can enjoy your favorite drinks.


UP! Hostel Valencia Policies & Conditions:

Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorised your card before arrival.

Check in from 14.00 PM to 23.00 PM.
Check out until 11.00 AM.

Reception from 8.00 AM to 23.00 PM.

Taxes included.
Breakfast not included (continental breakfast 3€ extra).
Bed linen and blankets are included in the price.

No curfew.

People not providing the document required will not be able to stay in the hostel. We don't accept: driving licence, photocopies of passports, student ID cards, library ID etc. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 8.1

  • Location 9.0

  • Staff 7.1

  • Atmosphere 6.7

  • Cleanliness 6.6

  • Facilities 6.1


Latest Reviews

  • 10.0

    Superb

    21 Sep 2019
    Perfect location for a weekend away
    Portugal, Male, 41+
  • 9.4

    Superb

    27 Aug 2019
    Very clean, friendly staff! Cheers and thanks!
    Canada, Male, 31-40
  • 9.4

    Superb

    04 Jun 2019
    Stayed at UP this week. Location was amazing and staff were very friendly. Bedrooms and bathrooms were clean and individual beds with curtains and own wall socket was a really appreciated touch unique to that hostel (and I have been to a lot!) Loved the app building and room key access which made checkout very easy! My only suggestions would be : 1) have access to a water tap to top up water bottles 2) wall hooks in bedrooms- nowhere to dry towels or bikinis 3) mirrors in bedrooms
    Ireland, Female, 31-40
  • 9.1

    Superb

    05 Jun 2019
    No kitchen or laundry services. But great otherwise!!
    USA, Female, 18-24
  • 8.6

    Fabulous

    27 Jul 2019
    A little messy, really loud at night so it’s good if you want a social hostel and going out experience, not so good if you actually want to sleep. The curtains around the beds are really nice as well as the lockers!
    USA, Female, 18-24
  • 8.0

    Fabulous

    02 Sep 2019
    Clean hostel with nice big open communal space. Big lockers provided under the beds to store suitcases and a curtain on each bed for privacy. Staff are very helpful
    England, Female, 25-30
  • 8.0

    Fabulous

    01 Aug 2019
    Location is perfect go everywhere, near to metro station
    Colombia, Male, 25-30
  • 7.1

    Very Good

    08 Oct 2019
    Don’t stay here if you’re a light sleeper. Being next to the train station has it pros and cons, cons being it’s loud at night. There’s not place to put belonging when your showering.. no hangers or place to set them.
    USA, Female, 25-30
  • 3.7

    Rating

    11 Jun 2019
    The room smelled like Body odor and weed, the washrooms also smelled terrible and the showers in them were gross. The staff leave at 11pm so theres nobody to help youif you have an issue. My key card stopped working multiple times throughout the nights and I got locked out of my room but luckily there was somebody awake to let me in. My first night one of the toilets flooded the 1st floor, but I imagine thats not a common issue. There is also not many people there, and the hostels dead at night.
    Canada, Male, 18-24
  • 3.4

    Rating

    04 Oct 2019
    The most disappointing hostel experience of my life. The aisles and bathrooms smell like hell; no laundry room, no kitchen, can't even make yourself a cup of tea. Also you have to download an app to your phone to unlock the doors. It works 20% of the time, rest of the time you're locked out, eventually we left our room door open, it worked better but that's it for safety. As a digital nomad the hostel is useless because the work space is also a bar, so loud bad music constantly
    Denmark, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Security
  • Bicycle Hire
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Pool Table
  • Wi-Fi


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