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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

SPECIAL CONDITIONS FOR GROUP RESERVATIONS (MORE THAN 8 PEOPLE) For reservations of more than 8 persons, we ask 50% of the total reservation cost to be paid within 7 days after the confirmation of the reservation. The other 50% will be paid 15 days before the arrival. TOTAL CANCELLATION : Cancellation is made between 15 days and the same day of the arrival, 50% of the total cost of the reservation will be charged. PARTIAL CANCELLATION : Between 9 and 3 days before the arrival we allow a reduction without a penalty of 15% of the total reservation. If the reduction is more than 15%, 50% of the exceeded reservations will be charged. 3 days before the arrival, in case of a reduction, the total cost of the exceeded reservations will be charged. NO SHOWS: In case of a no show, the hostel is authorized to charge the total amount of the reservation.

Additional Terms and Conditions

SPECIAL CONDITIONS FOR GROUP RESERVATIONS (MORE THAN 8 PEOPLE) For reservations of more than 8 persons, we ask 50% of the total reservation cost to be paid within 7 days after the confirmation of the reservation. The other 50% will be paid 15 days before the arrival. TOTAL CANCELLATION : Cancellation is made between 15 days and the same day of the arrival, 50% of the total cost of the reservation will be charged. PARTIAL CANCELLATION : Between 9 and 3 days before the arrival we allow a reduction without a penalty of 15% of the total reservation. If the reduction is more than 15%, 50% of the exceeded reservations will be charged. 3 days before the arrival, in case of a reduction, the total cost of the exceeded reservations will be charged. NO SHOWS: In case of a no show, the hostel is authorized to charge the total amount of the reservation.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.4
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

When you get off the train, what do you usually see around? Coffee shops, more travelers like you, trains going everywhere... But, have you ever imagined a hostel inside of the train station? Here we are!

Welcome to UP! Hostel Valencia Opened in March 2016 and located in the heart of Valencia, inside of Valencia Train Station. With a new concept of accomodation in an lovely and young atmosphere. Enjoy a different concept in the city center of Valencia with live concerts, snack bar and the best & young atmosphere of Valencia!

Go directly to the train station, our hostel is located inside, just in front of the railway! UP! Hostel Valencia is located in the city center of Valencia, within the North Train Station, and next to Valencia bullring and city hall. It is located 400 meters from el barrio del Carmen and a 20-minute walk from Turia Gardens. You can find several restaurants, bars, and shops within a 2 minute walk of UP! Hostel Valencia.

We have 89 bunk beds spread over 11 rooms, our equipped bathrooms are shared. We have spacious common areas where you can chat and meet people in our cozy couches. We have a bar as well (GO! Bar) where you can enjoy your favorite drinks.


UP! Hostel Valencia Policies & Conditions:

Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorised your card before arrival.

Check in from 14.00 PM to 23.00 PM.
Check out until 11.00 AM.

Reception from 8.00 AM to 23.00 PM.

Taxes included.
Breakfast not included (continental breakfast 3€ extra).
Bed linen and blankets are included in the price.

No curfew.

People not providing the document required will not be able to stay in the hostel. We don't accept: driving licence, photocopies of passports, student ID cards, library ID etc. View House Rules

Overview

Planning a trip to Valencia? How about checking in to a quirky hostel set in a train station? At Up! Hostel Valencia, you can chill out in our common areas or outdoor terrace, chat to young, fun travellers over a coffee on our cosy couches or watch a film on our projector. Grab a snack from our on-site cafe or start your day with our tasty breakfast for just a couple of euros. We host live concerts and organise free walking tours, so you’re bound to leave with some long-lasting memories of your time in this exciting city.

Location

It's our awesome location that makes us unique. We're inside Valencia’s beautiful North Train Station just opposite the railway – you can’t miss us! Within two minutes' walk are the Valencia Bullring and City Hall, while the Turia Gardens are a 20-minute stroll away. You’ll find places to eat and drink (including bakeries for treats) within a short walk of our hostel, so there's plenty to keep your energy up. To reach us from the airport, get the 150 bus to Hacienda, then walk for one minute to the metro at Manises, take line 5 to Xativa, and we're a one-minute walk from there.

Rooms and Dorms

We’ve got plenty of bunks set over 11 rooms, all with well-equipped shared bathrooms. If you fancy the social hostel experience, choose a mixed dorm or go female-only if you prefer. All beds come with free linen and a handy reading light. Our rooms and dorms are designed in cool, contemporary style, with clean décor and exposed-brick walls.

Extras and activities

Our free city maps make it easy to find your feet in Valencia, and we're happy to arrange bike hire if you fancy whizzing from the Old Town to the beach. Wi-Fi is free so you can stay connected during your stay, and laundry facilities are available too. We know safety's a top priority, so we’ve got 24-hour security as well as lockers for your valuables, so you can rest easy.

View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 8.3

  • Location 8.8

  • Staff 7.3

  • Atmosphere 6.7

  • Cleanliness 6.9

  • Facilities 6.3


Latest Reviews

  • 9.7

    Superb

    22 Feb 2019
    It is super nice, friendly and clean. It doesn't have a kitchen in case you want to cook something but it's cheaper to eat in town in Valencia :)
    Romania, Male, 31-40
  • 9.4

    Superb

    04 Jun 2019
    Stayed at UP this week. Location was amazing and staff were very friendly. Bedrooms and bathrooms were clean and individual beds with curtains and own wall socket was a really appreciated touch unique to that hostel (and I have been to a lot!) Loved the app building and room key access which made checkout very easy! My only suggestions would be : 1) have access to a water tap to top up water bottles 2) wall hooks in bedrooms- nowhere to dry towels or bikinis 3) mirrors in bedrooms
    Ireland, Female, 31-40
  • 9.1

    Superb

    05 Jun 2019
    No kitchen or laundry services. But great otherwise!!
    USA, Female, 18-24
  • 8.6

    Fabulous

    27 Jul 2019
    A little messy, really loud at night so it’s good if you want a social hostel and going out experience, not so good if you actually want to sleep. The curtains around the beds are really nice as well as the lockers!
    USA, Female, 18-24
  • 8.0

    Fabulous

    01 Aug 2019
    Location is perfect go everywhere, near to metro station
    Colombia, Male, 25-30
  • 8.0

    Fabulous

    03 Apr 2019
    A large group of people came in around midnight and gave absolutely no consideration to people who were sleeping. The noise went on for two hours before it was quiet enough to return to sleep. No chaperones or facility staff intervened. The upper bunks are dangerous to get in and out of even for a young person, if they are not very tall. The person below me had a mountain of clothes and personal items I had to navigate.
    USA, Female, 41+
  • 8.0

    Fabulous

    13 Mar 2019
    Solid hostel in central Valencia
    England, Male, 25-30
  • 7.7

    Very Good

    02 Apr 2019
    We began our stay in a mixed room and had a horrible experience. I refused to stay another night in the room with the people who made us uncomfortable. Fearing having to pay cancellation fees/the rest of our reservation I went to the desk. The woman helping us seemed to be a manager of some sort and gave us a room with just girls for the same price and our stay instantly got a million times better! The previous room was horrible- lockers didn’t lock and room was dirty but not in the other room
    Canada, Female, 18-24
  • 3.7

    Rating

    11 Jun 2019
    The room smelled like Body odor and weed, the washrooms also smelled terrible and the showers in them were gross. The staff leave at 11pm so theres nobody to help youif you have an issue. My key card stopped working multiple times throughout the nights and I got locked out of my room but luckily there was somebody awake to let me in. My first night one of the toilets flooded the 1st floor, but I imagine thats not a common issue. There is also not many people there, and the hostels dead at night.
    Canada, Male, 18-24
  • 2.0

    Rating

    11 Mar 2019
    La peor experiencia de hostel que me tocó vivir en los más de 14 países que estuve. ME ROBARON. Un perfume muuuy caro y cremas más costosas aún. El hecho es que estaban en mi neceser de baño, alguien revolvió en mi cama para sacarme eso. Basta con decír que en la habitación estaba sólo mi madre y yo entonces no vi necesario guardar las cosas bajo llave. Nadie entro a la habitación ósea que fue un empleado del hostel cuando entro a hacer una cama. Tampoco nadie se responsabilizó por este hecho.
    Uruguay, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Security
  • Bicycle Hire
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Pool Table
  • Wi-Fi


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