Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group will be charged total price if they cancel 7 days before arrival. Cancellation before 7 days will be 50% deposit paid on confirmation.

Additional Terms and Conditions

50% deposit required on confirmation of booking
100% required two days prior to stay

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Urban Backpackers is a gathering place for people from all over the world who’d like to experience the treasures the Golden City has to offer. Situated in the heart of Johannesburg the retro-styled friendly backpackers is characterised by a distinctly Urban African Hospitality, the staff is genuinely welcoming and always ready to assist. Urban Backpackers understands that the ideal urban lodging experience requires more than just accommodation; we are proud of our concierge services, resourceful and knowledgeable guides, clean facilities and promise great value for money.

To ensure that our guests are happy we offer courtesy comforts such as Fee Wi-Fi, cereal, tea, coffee and fruits delivered every morning from the market. Our fully equipped shared kitchen is where special friendships have been began, a cosy chill area and spectacular rooftop where some of Joburg’s finest events are hosted is another common area our guests enjoy.

Urban Backpackers is located in the centre of Urban Zulu district, a haven for African Lifestyle within walking distance of Gandhi Square Precinct, ABSA Museum, Standard Bank Art Gallery, Main Street Mall, Newtown Cultural Precinct , Carlton Centre and other uniquely Joburg amenities. Marshalltown is historically a corporate and slightly industrial suburb that is within 1.9 kilometres from famous suburbs such as Braamfontein, Maboneng, Fordsburg and Bertrams. Our 24hour front desk and security assists with concierge services that include all standard tours; Safaris, Coastal, Historical and Heritage Sites visits, Township and Inner-City immersions. We also tailor-make tours to suit the interests of our guests.

There are male, female and mixed dorms as well as comfortable private rooms with twin and double beds. Some rooms have a seating area where you can relax and others have working stations. Every room comes with balcony with City views and each have a unique personality which seasoned travellers, artists and less superficial people appreciate. Urban Backpackers is Johannesburg!

Looking forward to meeting you at Urban BackPackers.

Urban BackPackers Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check in from 14:00 to 23:00 .
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

24 hour Reception.
No curfew.
We do not accept customers younger than 16 years of age. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 7.3

  • Location 8.0

  • Staff 7.3

  • Atmosphere 8.7

  • Cleanliness 8.0

  • Facilities 7.3

Latest Reviews

  • 9.7


    11 Jul 2019
    Located in city center 25 min walk from Johannesburg Park Station. Close to shops and supermarkets. The area is not very safe, but not that dangerous if you take good care of yourself and stick to the road with security guys around. The dorm room is basic and very cold in winter night. Hot water is available everywhere but kitchen sink. Staffs were super nice. Thanks Dali for walking me around the inner city. I really enjoyed your company and hopefully you did mine. (^_~)
    Thailand, Male, 31-40
  • 9.4


    19 Feb 2018
    The Hostel is a wonderful hostel and has numerous advantages including a wonderful staff that are always available to help with anything you need. Its location is not what most travelers would consider the greatest however the seasoned traveler will find its centralized location within the city center of Johannesburg much the very same as that of staying in downtown Los Angeles and or perhaps the broncs of New York which might frighten away some but not the seasoned traveler.
    USA, Male, 41+
  • 9.1


    01 Sep 2018
    a maze of a hostel but the staff are friendly and helpful - though I am unsure of why they have condoms in the toilets?
    England, Male, 41+
  • 8.0


    28 Dec 2018
    The place had Faire amenities and is located in convenient distance to important places.
    South Africa, Male, 25-30
  • 8.0


    08 Aug 2018
    Nice staff, good facilities and the rooftop is really nice. The location is good during the day but since it’s central, is very dangerous at night (you’ll need uber to do anything). They don’t have lockers but nothing happened with my stuff while I was there. Good for the price.
    Brazil, Female, 31-40
  • 7.7

    Very Good

    30 May 2018
    Really friendly and welcoming staff. The area is fine as long as you have your wits about you and you can Uber most places for cheap anyway. The kitchen facilities are limited but they did the job.
    England, Couple, 18-24
  • 7.4

    Very Good

    12 Feb 2019
    People were great, facility was decent, but the location is bad. Unsafe area with nothing good around to walk to. Can’t go out at night in this area.
    USA, Male, 31-40
  • 5.4


    01 Sep 2019
    I booked a dorm room. The day before my arrival I tried to upgrade to a private room. I wrote a whatsapp - no answer. I wrote an email - wrong address on the website. I corrected it according to common sense - I didn't receive a reply. I called - no answer. Not sure if the hostel still existed I decided to forgo the money and to book a room in a different hostel.
    Germany, Female, 31-40
  • 5.1


    09 Dec 2017
    Lousy location ...
    USA, Male, 41+
  • 4.0


    01 Dec 2018
    I got assaulted and robbed of my phone and credit card. Don't stay here, the location is aweful. The staff is nice and medium-helpful, the facilities are extremely basic.
    Germany, Male, 31-40
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Fridge/Freezer
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi