Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

You must provide us with 7 days notice, prior to arrival date, for any cancellation. Failure to provide 7 days notice will result in the charge of one night accommodation.

Additional Terms and Conditions

A bond of $1000 is due on check in for all group bookings. A $10 key deposit per person is also due on check in. Groups must agree to terms and conditions on arrival or forfeit accommodation without refund.

Additional Info:

Our facilities cater for small groups from 12 up to 150. We have multiple styles of accommodation available. Our central location is within walking distance to the CBD and many other major landmarks, sporting facilities and Melbourne’s most popular attractions.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Urban Central is a popular accommodation venue for backpackers staying in Melbourne.

Top rated Urban Central provides maximum 4 bed dorms. We offer free linen, free rice & pasta, tea & coffee. Urban Central is central to Melbourne city, beach and St Kilda. Our venue is second to none for service, facilities and hygiene. With the option of female or mixed dormitories our rooms sleep a maximum of 4 guests. Each room offers a free personal locker with your own power point enabling you to charge your phone, iPod, iPad, etc. knowing it will be secure. Each bed has clean, fresh linen along with a personal reading light and if you need a towel you can hire one for just $5. All mattresses are fully sprung, with individual air conditioning/heating. Access to rooms is via our top of the range security cards.

Looking for a Hostel that has public transport out the front of where you are staying?
Perhaps a hostel that is a short walk to the main train station, city and a 10 min tram ride to St Kilda?
Is it important that you have large local supermarkets, markets, shops and cafes a stroll from where you are staying?
Or is it important that Urban Central offers you all of this and the following when you stay with them.

- Free tea/coffee/pasta and rice
- Free Wi-Fi to surf the net on the ground floor
- Linen provided
- Towel hire $5
- Maximum four bed dormitory rooms
- Choice of private double/twin or family
- On site kitchen/dining/bar and breakout areas
- Travel desk
- 24 hour reception
- Swipe pass security
- Clean/rooms serviced daily
- Friendly staff to make you feel at home.
- Group accommodation

We have parking for $15 per night, with limited spots available its first in first serve on the day. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.4

  • Location 8.3

  • Staff 8.2

  • Atmosphere 7.1

  • Cleanliness 7.9

  • Facilities 7.9

Latest Reviews

  • 10.0


    01 Mar 2019
    Perfect! I will return :)
    Germany, Female, 25-30
  • 9.7


    06 Mar 2019
    Amazing staff and facilities. Great bar too with cheap beer
    Italy, Male, 25-30
  • 9.7


    04 Mar 2019
    Great first time hostel. Would recommend! There was always someone in the kitchen cleaning and putting everything into the dishwashers. I extended my stay and was able to stay in my same room without an issue. It was very clean! It had gender separated bathrooms, free cold water tap in bar, free pasta and rice (but not salt/pepper). Not a party hostel but everyone was very friendly and I became great friends with my roommates. Nice and quiet but close to a busy road. Close to markets/food/shops.
    Australia, Female, 18-24
  • 9.1


    16 Apr 2019
    Great hostel right next to Crown Casino and fantastic shopping district. Good value will definitely be back
    Austria, Male, 41+
  • 8.9


    10 Mar 2019
    Very clean, excellent facilities and good location though the kitchen was very busy during the peak hours
    Australia, Male, 41+
  • 8.6


    29 Mar 2019
    Good hostel good facilities. Nice staff and 4 bed dorms is nice. Tv in every floor. The lockers will only fit a lock the size of a hairpin and showers are sometimes a little silty. Overall best all round hostel I’ve stayed in.
    England, Male, 18-24
  • 8.0


    14 Mar 2019
    The fact that you have to pay for wifi, towel and locker kinda sucks. Typically places now a days wifi usually comes with your stay, so I thought that was strange.
    USA, Male, 41+
  • 7.4

    Very Good

    28 Feb 2019
    Pretty good hostel, big enough kitchen, clean beds. Bit of a strange vibe, quite a lot of older people who seem to live there.
    England, Female, 25-30
  • 6.6


    15 Mar 2019
    Hostel really smells bad, like typical damp hostel BO but times that by 10. I left with quiet a few large blistering bites,which is not always the fault of the hostel.beds and pillows were very average and bathrooms need attention.dirty travelers pluslots of loose plumbing. This hostel is fine if your desperate for a bed for a night as the location is very central but it is definitely not a nice will need a shower after and wash your entire suitcase. Can also be really noisy
    Australia, Male, 31-40
  • 2.9


    02 Mar 2019
    THis place is horrible. THe customer service was the worst Ive ever experienced. I left 1 day early even though it was paid for.
    USA, Male, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Pool Table
  • Wi-Fi


  • 2007

    3rd, Continent Winners Oceania

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