Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

You must provide us with 7 days notice, prior to arrival date, for any cancellation. Failure to provide 7 days notice will result in the charge of one night accommodation.

Additional Terms and Conditions

A bond of $1000 is due on check in for all group bookings. A $10 key deposit per person is also due on check in. Groups must agree to terms and conditions on arrival or forfeit accommodation without refund.

Additional Info:

Our facilities cater for small groups from 12 up to 150. We have multiple styles of accommodation available. Our central location is within walking distance to the CBD and many other major landmarks, sporting facilities and Melbourne’s most popular attractions.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Urban Central is a popular accommodation venue for backpackers staying in Melbourne.

Top rated Urban Central provides maximum 4 bed dorms. We offer free linen, free rice & pasta, tea & coffee. Urban Central is central to Melbourne city, beach and St Kilda. Our venue is second to none for service, facilities and hygiene. With the option of female or mixed dormitories our rooms sleep a maximum of 4 guests. Each room offers a free personal locker with your own power point enabling you to charge your phone, iPod, iPad, etc. knowing it will be secure. Each bed has clean, fresh linen along with a personal reading light and if you need a towel you can hire one for just $5. All mattresses are fully sprung, with individual air conditioning/heating. Access to rooms is via our top of the range security cards.

Looking for a Hostel that has public transport out the front of where you are staying?
Perhaps a hostel that is a short walk to the main train station, city and a 10 min tram ride to St Kilda?
Is it important that you have large local supermarkets, markets, shops and cafes a stroll from where you are staying?
Or is it important that Urban Central offers you all of this and the following when you stay with them.

- Free tea/coffee/pasta and rice
- Free Wi-Fi to surf the net on the ground floor
- Linen provided
- Towel hire $5
- Maximum four bed dormitory rooms
- Choice of private double/twin or family
- On site kitchen/dining/bar and breakout areas
- Travel desk
- 24 hour reception
- Swipe pass security
- Clean/rooms serviced daily
- Friendly staff to make you feel at home.
- Group accommodation

We have parking for $15 per night, with limited spots available its first in first serve on the day. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.5

  • Location 8.2

  • Staff 9.0

  • Atmosphere 7.8

  • Cleanliness 8.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    21 Jul 2019
    I think it’s a great place to stay for short time. I stayed there 1 night and then I extended to another night. This was first ever stay at a hostel. Rooms: Clean, small with 2 bunk beds. Linen on the beds was spotlessly clean, ironed and neatly placed. Quilt was warm and mattress was comfortable. Staff: Staff working there were friendly and happy to help. Great communication skills. Bathrooms: Bathrooms and Toilets were clean.
    India, Female, 31-40
  • 9.7


    15 Aug 2019
    Great hostel in a great location. Communication was great and the staff were very friendly. Facilities were good- plenty of kitchen equipment and hot showers. Some of the communal areas downstairs were a bit grubby because guests are expected to tidy up after eating but some didn’t, could be worth staff wiping the tables every now and again so people can still use them for meals.
    England, Couple, 31-40
  • 9.1


    23 Aug 2019
    It,s a great place to stay,apart from the noisy traffic outside,it has the space in any room you stay in,for 1 to 4 people,with luggage space and a locker to keep your persornal belongings safe too. The bar 334 is excellent with half priced drinks each night and free pool on some nights too.
    Australia, Male, 41+
  • 8.9


    18 May 2019
    Nice rooms, good location - good if you are working in melbourne, as the atmosphere is fairly quiet and chilled
    England, Female, 18-24
  • 8.9


    12 May 2019
    The staff is amazing and do a super good job!! Always available to help people. I really appreciate it that.
    France, Female, 25-30
  • 8.0


    14 Jun 2019
    Very good service with the hostel facilities being kept so clean,especially with the floors,u can almost eat the food from the floor,lol. Otherwise the service is great for anything u need in particular during your stay.
    Australia, Male, 41+
  • 7.4

    Very Good

    03 Oct 2019
    Not many backpackers so it can make it hard to find friends. However, i had a great time.
    Germany, Male, 18-24
  • 6.6


    27 Jun 2019
    Lots of people staying here long term - didn’t come across anyone else here on a short stay (not really the backpackers hostel advertised). Clean in some areas, bathrooms were a bit grubby. Not great for a solo traveller but ok if there’s nowhere else to stay I guess.
    Northern Ireland, Male, 18-24
  • 6.0


    27 Jun 2019
    Any place that does not offer free Wifi does NOT care about their customers. There is no excuse for this. Wifi is essential to city life. The hostel also was hiding the fact that wifi is free IF you use your social media in order to get people to pay. What if you pay and find this out later? They don't offer refunds. The location is right next to a highway. Nightclub below as well. Loud while sleeping. Out of characters. Can't say more. I wouldn't stay here.
    USA, Male, 41+
  • 4.6


    23 Aug 2019
    Extremely noisy next to rubbish dump and laundry. Even for the 7 or so hours I stayed there it was awful.
    Australia, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Pool Table
  • Wi-Fi


  • 2007

    3rd, Continent Winners Oceania

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