Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

You must provide us with 7 days notice, prior to arrival date, for any cancellation. Failure to provide 7 days notice will result in the charge of one night accommodation.

Additional Terms and Conditions

A bond of $1000 is due on check in for all group bookings. A $10 key deposit per person is also due on check in. Groups must agree to terms and conditions on arrival or forfeit accommodation without refund.

Additional Info:

Our facilities cater for small groups from 12 up to 150. We have multiple styles of accommodation available. Our central location is within walking distance to the CBD and many other major landmarks, sporting facilities and Melbourne’s most popular attractions.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Urban Central

334 City Road Southbank , Melbourne, Australia
Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Urban Central is a popular accommodation venue for backpackers staying in Melbourne.

Top rated Urban Central provides maximum 4 bed dorms. We offer free linen, free rice & pasta, tea & coffee. Urban Central is central to Melbourne city, beach and St Kilda. Our venue is second to none for service, facilities and hygiene. With the option of female or mixed dormitories our rooms sleep a maximum of 4 guests. Each room offers a free personal locker with your own power point enabling you to charge your phone, iPod, iPad, etc. knowing it will be secure. Each bed has clean, fresh linen along with a personal reading light and if you need a towel you can hire one for just $5. All mattresses are fully sprung, with individual air conditioning/heating. Access to rooms is via our top of the range security cards.

Looking for a Hostel that has public transport out the front of where you are staying?
Perhaps a hostel that is a short walk to the main train station, city and a 10 min tram ride to St Kilda?
Is it important that you have large local supermarkets, markets, shops and cafes a stroll from where you are staying?
Or is it important that Urban Central offers you all of this and the following when you stay with them.

- Free tea/coffee/pasta and rice
- Free Wi-Fi to surf the net on the ground floor
- Linen provided
- Towel hire $5
- Maximum four bed dormitory rooms
- Choice of private double/twin or family
- On site kitchen/dining/bar and breakout areas
- Travel desk
- 24 hour reception
- Swipe pass security
- Clean/rooms serviced daily
- Friendly staff to make you feel at home.
- Group accommodation

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.4

  • Location 8.2

  • Staff 8.3

  • Atmosphere 6.8

  • Cleanliness 8.1

  • Facilities 7.7


Latest Reviews

  • 9.7

    Superb

    04 Nov 2018
    I don't understand why this hostel isn't rated higher. Granted a couple nights of the week there is loud music from the club below. Quality bar, cheap drinks, pool and ping pong tables, plenty of toilets and showers, helpful staff, good cooking facilities. 100% stay there again
    England, Male, 18-24
  • 7.4

    Very Good

    06 Nov 2018
    Lockers in my room were so broken the door was hanging off. I had no where to secure my expensive personal items. Bed was really wobbly, it made me feel sea sick from constantly wobbling, otherwise comfy. Hostel was ok.. wouldn’t pay $50 for a Friday night there. A bit expensive.
    Australia, Female, 18-24
  • 4.9

    Rating

    16 Nov 2018
    The rooms were nice , the beds were done well and we were warm. No complaints with the room . The facilities otherwise were gross. The place feels depressing and dirty . We came from another backpackers in the city which was nice clean and it has a really warm , fun , welcoming atmosphere. Urban central felt like a c**** den and it’s bar felt like a bikers bar. Tips : repaint the place , redo the bar , put some decent lights in the place . Redo your image . Seriously it feels cold and gloomy .
    Australia, Male, 25-30
  • 2.0

    Rating

    07 Nov 2018
    We need refund for the night stay. Room was very messy, full of smoke and bottles.
    Nepal, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Pool Table
  • Wi-Fi

Awards

  • 2007

    3rd, Continent Winners Oceania

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

Please note that we require ID from ALL guests that stay at Urban Central. ID must either be a passport, drivers license or keypass. A $10 Cash key deposit will also be needed from all guests on check in.

Check in time is after 2pm. If you arrive early you are welcome to store your bags.If booking for more than one person please note that you will have to arrive at the same time and pay together. Checkout is 10am. You are also welcome to store your luggage for free on the day you check out.

Please also note that while we always try to fit group bookings into the same rooms, we do not guarantee this. If you would like your group to be in the same room, book one of our private rooms which can sleep 3 - 4 people.


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