Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Urban Elephants Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Current news are: Slovakia is being under "lockdown". First of all it does NOT mean that borders are closed. In fact the word lockdown doesnt really justify what it really is. We are keep on receiving guests who are crossing the borders without problems. Rules were made more "strict" with many exceptions for example: Its forbiden to go out unless for necessary shopping etc. With exception if you are going for a walk in nature. Bratislava has many parks and even big forest across the bridge so going around the town "direction to the nature" is whenever you will decide to go. This also means that we will keep on organizing EVERY single day our daily & nightly activities etc. To make sure you have the most fun possible!!! Basically government is trying to scare people with word lockdown, but in reality schools remain open, people can go to work, even majority of non-essential shops are open… However the only thing you will need before entering is your covid certificate with QR code.

Run by travellers for travellers.

We are chill out social hostel. If you are more into partying please check out our sister hostel Wild Elephants.

This modern yet industrial style hostel doesn't just offer you a bed in the very best location. Please keep in mind that we work hard to create socially inclusive environment that anybody can be themselves and make good friends while joining various daily activities, family dinners, pub crawls or just to be around and chill with us. It is mainly about experiencing unexpected

We encourage you to join our legendary Elephants activities(together with our sister hostel), such as daily events, adventure quests, family dinners, and pub crawls. We will show you a side of Bratislava you didn't know existed. We will take you to places off the beaten track that only few of true locals know about, which will allow you to see the city differently. For example visiting abandoned buildings, conquer castles, or to try some Slovak craft beers in cozy local bars.

Urban Elephants Hostel Terms and Conditions:

Cancellation policy: 48h before arrival.

Check in from 14:00 to 00:00 .
Check out before 10:00 .

Payment upon arrival by cash.

Taxes not included - occupancy tax 1.70 EUR per person per night (excluded for students between 18 - 26 years old)
Breakfast is not included.

No curfew.
We do not accept customers younger than 18 years old AND more than 36 years old. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.0

  • Location 9.6

  • Staff 9.3

  • Atmosphere 9.0

  • Cleanliness 9.2

  • Facilities 9.2

Latest Reviews

  • 10.0


    27 Nov 2021
    BEST three days ever. Urban felt like home straight away. Big up Georgia and Philippe who made my stay super memorable
    England, Female, 25-30
  • 10.0


    25 Nov 2021
    GO HERE! The entire staff and Vive are amazing and even though I was there during a full lockdown it was still one of the best nights I've had traveling in a long time! Have to mention Luke the manager being awesome too so he gets some free beer
    Ireland, Male, 25-30
  • 10.0


    10 Nov 2021
    This was such a good hostel for solo travellers because it was very social and so easy to meet different people! The staff were also very friendly!
    England, Female, 18-24
  • 10.0


    03 Nov 2021
    Probably my favourite hostel I’ve ever stayed at. I met some really great people and had so much fun! The staff are wonderful and very inclusive, I can’t wait to return. Shoutout to Luke and Bea ✨
    Ireland, Female, 18-24
  • 9.7


    25 Nov 2021
    Had a great time here, was super nice meeting Georgia and Philippe ✨
    Scotland, Female, 18-24
  • 9.7


    19 Nov 2021
    Staff was very nice, everything was cleaned, the dogs were there (cute) and they make clear that they do not want loud parties and if somebody is loud, you can go to the reception for the help anytime. But we stayed there at the friday, and a lot of people went drinking. The whole night somebody was talking, shouting and other stuff (outside and inside of the hostel). Walls are paper thin. But over all, if you want to make friends go there. If you need a good sleep, nope at the weekends.
    Slovenia, Female, 18-24
  • 9.4


    22 Nov 2021
    Urban is the best hostel in Bratislava. Every time I go to the city I stay there. The guy with the Mohawk named Luke is half man half deity, he will make your stay a stellar one. You are never alone at the Urban, amazing staff like Bea will always be there to keep you company and make sure you’re having a great time. Cheers to Bea & Luke, Bratislava’s finest duo.
    Canada, Couple, 31-40
  • 8.6


    14 Nov 2021
    Nice place to stay over when expending the weekend in Bratislava. Recommendation: Inform users that the hostel does not receive cards for payment. The beds assigned where already occupied, then have a better internal organization to really know empty beds and beds that need clean bed sheets Thanks
    Colombia, Female, 25-30
  • 7.1

    Very Good

    12 Nov 2021
    Beware! Although it describes as not a party hostel, the atmosphere is party oriented. Loud and large different groups are coming and going, hanging and laughing in the hallways up until the late hours(03:00). At first I tried to ask for keeping it down but after a few tries I understood the official quite hours mean nothing. The uncomfortable squeaky beds didn't help. Out of all the non-party hostels I stayed in, in this one I got the least sleep hours by far.
    Israel, Male, 25-30
  • 6.9


    10 Nov 2021
    Overall ok for a place to sleep. Pub crawls and daily activities are available if that's your thing. Met some nice people. The receptionist was helpful however the staff weren't particularly friendly. My raspberries went missing :(
    England, Couple, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Microwave
  • Washing Machine
  • 24 Hour Reception
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Foosball
  • Games Room
  • Wi-Fi