Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation before 15 days 25% of total reservation
cancellation before 7 days 50% of total reservation
cancellation before 3 days 75% of total reservation

Additional Terms and Conditions

deposit of 20€ per person paid on arrival

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/16

Urban Garden Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free pancake breakfast and free communal dinner. One Hostelworld guest told us that 'friendly and helpful don't begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

Property Description

'Great holidays are only as great as the people you meet on them!'

Urban Garden Hostel is Lisbon's first Eco-Hostel, with a strong focus on sustainability. At the Urban Garden Hostel, it is our goal to minimize our daily environmental footprint through our simple but effective 'green initiatives.'

Urban Garden Hostel provides a relaxed ambiance where people socialize with each other in our nature-inspired common room and courtyard, right in the heart of Lisbon - walking distance from all major attractions.

Looking for a quieter experience? Try our new basic dormitories, LOCATED IN A DETACHED BUILDING, a short 80 meter walk away, with all the benefits of our main building within your grasp. The new space offers it's own breakfast and free coffee.

By offering a welcoming atmosphere along with various daily activities, Urban Garden Hostel ensures your visit to Lisbon will be memorable.

After a good night’s sleep, Urban Garden Hostel wants you to enjoy our free breakfast, complimentary cereal ,brioche buns, toast, jam, butter, tea and coffee. Still Hungry? Join us for our nightly family dinners!

Also, take advantage of one of our many local partnerships. Go on a free walking tour, take a surf lesson, visit the picturesque streets and gardens of Sintra, or visit one of the many unique neighborhoods in Lisbon's city center.

Then end your night with a Pub Crawl in Bairro Alto.

Not in the mood for the city sights? Get to the beach for a day of fun in the sun with your new-found friends in nearby, Carcavelos, Estoril, or Costa de Caparica Beaches.

Our staff is always willing to go above and beyond for our family and will help you craft your visit to Lisbon exactly to your liking, whether you are an avid sightseer, a lively partier, or someone in between. Urban Garden Hostel has something for everybody!

24 hr reception
No Lock Out Times
Family dinners served Mon-Sat and nightly activities such as karaoke, speed friending, scavenger hunt and much more!)

Exclusive Deals with:
- Tour Companies
- Bars
- Clubs

Secure Lockers
Towel Hire

FREE
- complimentary cereal brioche buns, toast, jam, butter, tea and coffee
- Internet/WiFi
- Sheets
- Secure Lockers
- Walking Tours
- Luggage Storage

Come join us in our garden and help us lay the roots at the Urban Garden Hostel!!

Please note:
Check in time: 3:00 pm
Check out time: 11:00 am

Breakfast Included
Sales Taxes Included

We have 24hr reception and no lock out time, so feel free to arrive at anytime.

PLEASE NOTE: OUR BASIC DORMITORIES RESIDE IN A DETACHED BUILDING, 80 METERS UP THE STREET.

PLEASE NOTE: must be 18 years or older

PLEASE NOTE: cancellations must be given 48 hours in advance by email

PLEASE NOTE: There is a new, additional city tax (2 EURO, per night, per person for up to 7 days, imposed by the Portuguese government) that is not included in the price given on the website

PLEASE NOTE: You can only book a 7 night stay, if you wish to stay longer, you have to arrange other accommodation for 7 nights, before returning to Urban Garden Hostel View House Rules

Overview

We're bringing the outdoors in at our eco-friendly Urban Garden Hostel – from the nature-inspired décor to our extensive recycling programme. We also bring the party with our pub crawls in the Bairro Alto neighbourhood, and our reception is open 24 hours so there's no need to rush home. Time to relax? Grab a plush armchair in our snug lounge, buy a beer from the reception to enjoy in the courtyard or join in with our free communal dinners. Every morning, tuck into a free pancake and egg breakfast that will set you up for the day ahead.

Location

Urban Garden Hostel is a 3-minute walk from Parque Eduardo VII (the city's largest park), as well as the Marquês de Pombal metro station. A 45-minute journey will bring you here from Lisbon Portela Airport. For fantastic views of the city and out to sea, take a 20-minute stroll from the hostel to Miradouro de São Pedro de Alcântara. To wander around the famous Alfama district – packed with historic houses, cute cafés and buzzing bars – just jump on the metro and you'll be there in five stops.

Rooms and Dorms

We've got beds in both mixed and female-only dorms, which all come with free sheets, lockers, bed lights and shared bathrooms. For a bit of extra calm, book one of our simple dorms in our separate annex building, which is just an 80-metre stroll away (you'll have your own free breakfast and coffee here). In the main house, some rooms have their own balconies overlooking the tree-lined street.

Extras and activities

We've got free Wi-Fi, so you can show off that delicious meal you cooked up in the shared kitchen on your Instagram story. We run social events most evenings, from movie nights to wine and cheese evenings. And with our free walking tours, surf lessons at the local beach and out-of-town trips, you'll have plenty to keep you busy.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.7

  • Location 8.6

  • Staff 8.6

  • Atmosphere 8.5

  • Cleanliness 7.9

  • Facilities 8.1


Latest Reviews

  • 10.0

    Superb

    29 Nov 2019
    Felipe is the best! Go to the hostel just to hang out with him! Otherwise, great hostel, spacious, clean, and amazing for meeting people:) would highly recommend, especially considering it’s price!
    Canada, All Female Group, 18-24
  • 10.0

    Superb

    22 Nov 2019
    Good breakfast The kitchen space is really good with a lot of equipments to use. The room’s are good too Nice location
    Brazil, Male, 18-24
  • 9.7

    Superb

    06 Dec 2019
    Thumbs up for the great stuff and everything! P.S.: Bring your own lock for a locker because Hostel doesn't provide it and you'll have to buy it in a vending machine.
    Russia, Male, 25-30
  • 9.4

    Superb

    02 Dec 2019
    Excellent
    Brazil, Male, 31-40
  • 9.1

    Superb

    03 Dec 2019
    Staff very friendly and helpful. They offered suggestions and sights to see. Kitchen closes for 2 hours around prime dinner time so that a chef can cook for the hostel. May be inconvenient for some but to have the meal being cooked only cost 5 euro with a free drink and was delicious. Great location, close to metro and city centre!
    Canada, All Female Group, 18-24
  • 7.4

    Very Good

    08 Dec 2019
    Good potential, nicely done interior, staff these days were terrible. Witnessed some really uncomfortable situation with a guest and (girl) manager in the common room. Lack of professional attitude. Also from the volunteers. Not interacting with guests when they didn’t have to, just minimal mandatory talk, hanged only with their own group and even treated (I hope) a colleague like s**t with guests around (could also be a guest, that would make it even worse).
    Netherlands, Couple, 31-40
  • 7.4

    Very Good

    26 Nov 2019
    Great value, friendly staff, good location. They should invest in larger lockers in the 16 person room as I could only fit my valuables and my other things for looked through twice.
    USA, Male, 18-24
  • 7.1

    Very Good

    22 Nov 2019
    Not a bad hostel for the price. The bathrooms were often not clean, and it seemed something was broken in every bathroom. Was a bit loud on the weekends.
    Canada, Female, 25-30
  • 5.7

    Rating

    09 Dec 2019
    The location is good and the staff are friendly but I can't say the same thing about the structure of the hostel. There was absolutely no heating in the room we stayed. We couldn't sleep at night because of the cold and me and my friend are sick now. The lack of heater in the room is unacceptable. Be prepared to be sick, especially if you are coming in winter. The other issue was that there was no liquid soap in the toilets. I wish they put soap in the toilets as soon as possible.
    Turkey, Male, 18-24
  • 5.7

    Rating

    23 Nov 2019
    There were very few bathrooms and many of them were broken, making them smell bad and just gross overall. The bathroom floors and sink were also constantly wet. The breakfast also did not taste good at all, with soggy cereal and plain bread. People were a little weird but okay overall. The beds were pretty big but they barely provided any blankets so it was really cold at night. It can be kind of loud at night too.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Book Exchange
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Wi-Fi


Urban Garden Hostel says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free pancake breakfast and free communal dinner. One Hostelworld guest told us that 'friendly and helpful don\'t begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

×