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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If any cancelation/no show within 14 days prior to check-in, the amount of the booking will be non-refundable.

Additional Terms and Conditions

10€ deposit per person, paid with cash only at check-in time.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Urban Garden Porto Central Hostel

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We offer a professional service in a chilled and sociable atmosphere.
We are perfectly located 50m from Oporto's main street "Santa Catarina" and 5 minutes walk to the main square "Aliados". From here, you will be able to visit all the sightseeing within a maximum of 10-15 minutes walk.
Stay in one of our Premium equipped bed pods with full privacy: curtains, LED personal light, electrical outlet, fan and a locker (we provide the key). We also offer private rooms and apartments. All our rooms (shared and private) have a private bathroom.
INCLUDED: Buffet breakfast, all day tea and coffee, luggage storage, bed linen (beds freshly made), bath towel, shampoo and shower gel.
Our Guests have access to a large garden with bar & barbecue, a well equipped kitchen, large living room with 4K curved TV, Netflix, PS4, Spotify...
All day reception: free city maps, advice for sightseeing, eating and going out. Also enjoy free walking tours, wine tour, pub crawl, fado show, Douro valley Unesco tour...etc.
We speak English, French, Spanish and Portuguese.

Check in from 14:00 to 00:00
Check out before 11:00.
Free luggage storage before checkin and after checkout.

Urban Garden Porto Central Hostel Policies and Conditions:
Standard cancellation policy: 48h before arrival or full reservation is due. The payment of the reservation can be taken anytime within the 48h before check-in.
Non-refundable policy: No modification or cancellation allowed. Payment can be taken anytime.

10€ deposit to be paid on arrival (cash only), refunded on checkout (assuming no damage).

General:
No curfew.
Non smoking.
No noise after 11pm. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 8.6

  • Staff 9.7

  • Atmosphere 8.9

  • Cleanliness 9.7

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    12 Jan 2019
    The best hostel ever! Right from the moment I entered, the staff were so attentive and friendly. They provided me with lots of local information and made me feel very welcomed. The beds are comfortable and private in the dorms, the room was very big and the toilets were also very big. The communal area was cute, lots of people interacting and being able to make food, watch Netflix and just sit around. The garden is very beautiful - there’s a few hammocks! It was so good I extended my stay.
    England, Male, 18-24
  • 9.4

    Superb

    22 Feb 2020
    loved the friendly staffs and hostel facilities! The only matter is the location but actually porto is a very small town so no worries at all.
    South Korea, Female, 18-24
  • 9.4

    Superb

    22 Oct 2018
    Urban Garden Hostel was absolutely nice! Super friendly and helpful staff, they seemed to be cleaning all day long and it was soo clean and tidy! Breakfast was casual, but with some tiny extras like different juices, hot milk and an egg boiler so you could have your egg exactly the way you wanted. The kitchen was perfectly equipped, there even was a rice cooker! The cozy beds all had a night light, plug, locker, and best of all: curtains. In the nice garden is a bar to hang out in the evenings.
    Germany, All Female Group, 25-30
  • 9.4

    Superb

    10 Sep 2018
    My sister and I stayed 4 nights in a 6 bed mixed dorm. Everything was perfect. Spotless clean, you have a space under your bed which is closed with a key. Private bathroom is very clean and spacious. Lots of room to put your things. Bed is comfy and the curtains are a really nice touch. There's noise from the street though. Breakfast is basic and good. The garden is also really nice. The hostel has a chill vibe. You can meet people but can also just relax by yourself in a quiet corner.
    Israel, All Female Group, 25-30
  • 9.1

    Superb

    22 Feb 2020
    It’s a little off the center, but you can walk there in a few mins. Beds were super comfy, had a reading light, plug ins, a little shelf and a curtain which I personally love. The only downside of the room was that the floor was super squeaky, so you heard when someone was walking to the bathroom during the night. Breakfast was simple, but enough. I don’t think that the athmosphare is the best for solo travelers, but overall we loved our stay.
    Germany, Mixed Group, 25-30
  • 9.1

    Superb

    21 Oct 2018
    The steps to the second bunk could be a bit wider. For al the rest a wonderful hostel with great hammocks to chill out in after a day of wandering.
    Netherlands, Male, 31-40
  • 8.9

    Fabulous

    27 Aug 2019
    Everything thing about this hostel was awesome! Except for the lack of staff. The bartender was also working reception and cleaning. I had to ring a bell for a beer, I felt bad to command reception to get me a beer from a cooler a meter away. Atmosphere was lacking but there was definitely lots of people for breakfast. I suggest a staff person to introduce each everyone to everyone or a group activity. The beds were comfy and private. The floors did squeak. Very clean. Great location. Would come
    USA, Male, 31-40
  • 8.9

    Fabulous

    18 Jun 2019
    This place was great. It was exactly what I needed. Be aware for those that have rough times with bunk beds, these ones were particularly tough for me to get out. Also there was something super odd that happened every night. I was just getting into bed and my dorm was having a pretty early night and most people were already in bed and sleeping when at 10pm suddenly the door burst open and all the lights were turned on by the cleaning staff who came in and mopped the bathroom. Kinda odd.
    USA, Female, 25-30
  • 8.9

    Fabulous

    31 Aug 2018
    Nice hostel in general : safe, confortable, nice little garden and very clean. I would recommand this hostel for more quiet people who don't want to get crazy with action. I have to say that the ambience is a little too quiet for me and the equipement (music and living room) could be improved.
    Canada, Male, 25-30
  • 8.3

    Fabulous

    01 Jul 2019
    My stay at the hostel was pleasant. The beds were super comfortabel with new mattresses and lots of privacy whilst sleeping which I appreciated. The whole hostel was clean, from the bedroom to the kitchen it had an amazing standard of cleanliness. The garden was a big surprise for me, it is actually beautifully large. The staff was very helpful and friendly. Overall I would not stay here again, as the hostel seemed sterile and had no personality. People did not connect here.
    Germany, Female, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi


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