Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If any cancelation/no show within 14 days prior to check-in, the amount of the booking will be non-refundable.

Additional Terms and Conditions

10€ deposit per person, paid with cash only at check-in time.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Urban Garden Porto Central Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Urban Garden Porto Central Hostel strictly follows both safety labels available in Portugal:
- SAFE TRAVELS label from World Travel & Tourism Council
- CLEAN AND SAFE LABEL from Tourism of Portugal
So we have the best protocol to welcome you safely!

We offer a professional service in a chilled and sociable atmosphere.
We are perfectly located 50m from Oporto's main street 'Santa Catarina' and 5 minutes walk to the main square 'Aliados'. From here, you will be able to visit all the sightseeing within a maximum of 10-15 minutes walk.
Stay in one of our Premium equipped bed pods with full privacy: curtains, LED personal light, electrical outlet, fan and a locker (we provide the key). We also offer private rooms and apartments. All our rooms (shared and private) have a private bathroom.
INCLUDED: Wifi 5G in all the property (including the garden), luggage storage, bed linen (beds freshly made), shampoo and shower gel.
Our Guests have access to a large garden with barbecue, a well equipped kitchen, large living room with 4K curved TV, Netflix, PS4, Spotify...
All day reception: free city maps, advice for sightseeing, eating and going out. Also enjoy free walking tours, wine tour, pub crawl, fado show, Douro valley Unesco tour...etc.
We speak English, French, Spanish and Portuguese.

Check in from 14:00 to 00:00
Check out before 11:00.
Free luggage storage before check in and after checkout (from 8h until 23h)

Urban Garden Porto Central Hostel Policies and Conditions:
Standard cancellation policy: 48h before arrival or full reservation is due. The payment of the reservation can be taken anytime within the 48h before check-in.
Non-refundable policy: No modification or cancellation allowed. Payment can be taken anytime.
10€ deposit to be paid on arrival, refunded on checkout (assuming no damage).

No curfew.
Non smoking.
No noise after 11pm.
Common areas (garden, kitchen, dining room) are opened from 7.30am until midnight. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 10.0

  • Location 9.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 9.7

  • Facilities 9.7

Latest Reviews

  • 10.0


    12 Jan 2019
    The best hostel ever! Right from the moment I entered, the staff were so attentive and friendly. They provided me with lots of local information and made me feel very welcomed. The beds are comfortable and private in the dorms, the room was very big and the toilets were also very big. The communal area was cute, lots of people interacting and being able to make food, watch Netflix and just sit around. The garden is very beautiful - there’s a few hammocks! It was so good I extended my stay.
    England, Male, 18-24
  • 9.7


    08 Oct 2020
    One of the best hostels I have been to. The staff was encredibly friendly and helpful and they gave a lot of info on what there is to do in the city. The rooms were very nice and every bed had its own curtain, reading licht, socket and even a private ventilator! Both the beds and the rooms were also very clean and were cleaned thoroughly on a daily basis.
    Belgium, Female, 25-30
  • 9.7


    02 Oct 2020
    Good location and great beds. Very clean and friendly staff!
    Netherlands, Female, 25-30
  • 9.4


    22 Oct 2020
    I visited Porto during this weird covid time, so it's difficult to give it a fair reference, comparing this experience with older pre-covid experiences. I cannot say anything to a vibe or atmosphere of the hostel as it was very empty and anyway, you don't want so socialise too much. I felt super covid-safe there though. The facilities were amazing, I appreciated the cleanliness, also very friendly and helpful staff! I definitely recommend it.
    Czech Republic, Female, 31-40
  • 9.4


    22 Feb 2020
    loved the friendly staffs and hostel facilities! The only matter is the location but actually porto is a very small town so no worries at all.
    South Korea, Female, 18-24
  • 9.4


    22 Oct 2018
    Urban Garden Hostel was absolutely nice! Super friendly and helpful staff, they seemed to be cleaning all day long and it was soo clean and tidy! Breakfast was casual, but with some tiny extras like different juices, hot milk and an egg boiler so you could have your egg exactly the way you wanted. The kitchen was perfectly equipped, there even was a rice cooker! The cozy beds all had a night light, plug, locker, and best of all: curtains. In the nice garden is a bar to hang out in the evenings.
    Germany, All Female Group, 25-30
  • 9.1


    22 Feb 2020
    It’s a little off the center, but you can walk there in a few mins. Beds were super comfy, had a reading light, plug ins, a little shelf and a curtain which I personally love. The only downside of the room was that the floor was super squeaky, so you heard when someone was walking to the bathroom during the night. Breakfast was simple, but enough. I don’t think that the athmosphare is the best for solo travelers, but overall we loved our stay.
    Germany, Mixed Group, 25-30
  • 8.9


    27 Aug 2019
    Everything thing about this hostel was awesome! Except for the lack of staff. The bartender was also working reception and cleaning. I had to ring a bell for a beer, I felt bad to command reception to get me a beer from a cooler a meter away. Atmosphere was lacking but there was definitely lots of people for breakfast. I suggest a staff person to introduce each everyone to everyone or a group activity. The beds were comfy and private. The floors did squeak. Very clean. Great location. Would come
    USA, Male, 31-40
  • 8.9


    18 Jun 2019
    This place was great. It was exactly what I needed. Be aware for those that have rough times with bunk beds, these ones were particularly tough for me to get out. Also there was something super odd that happened every night. I was just getting into bed and my dorm was having a pretty early night and most people were already in bed and sleeping when at 10pm suddenly the door burst open and all the lights were turned on by the cleaning staff who came in and mopped the bathroom. Kinda odd.
    USA, Female, 25-30
  • 8.3


    01 Jul 2019
    My stay at the hostel was pleasant. The beds were super comfortabel with new mattresses and lots of privacy whilst sleeping which I appreciated. The whole hostel was clean, from the bedroom to the kitchen it had an amazing standard of cleanliness. The garden was a big surprise for me, it is actually beautifully large. The staff was very helpful and friendly. Overall I would not stay here again, as the hostel seemed sterile and had no personality. People did not connect here.
    Germany, Female, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi