Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Urban Hive Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

We are Urban Hive Backpackers and we have recently opened our doors and would like to welcome you. Situated in the pulsating heart of Cape Town on the best part of the infamous Long Street. Pubs, restaurants and various boutique style shops are just beyond our door step!

Our hostel is located within a beautiful victorian style heritage building.
We have two panoramic balcony’s with a 180 degree view overlooking upper Long Street, where all the nightlife is happening.

We are located just minutes away from beaches, malls, Table Mountain and all of the great attractions. We are also on the „myciti“ bus route and have cabs awaiting just outside the premises.
You can expect a safe, clean and relaxed environment with experienced staff ready to help you get the best experience out of what Cape Town has to offer.

We offer an adventure tour desk where we will help you plan your life-time experience in Cape Town. Wether you like free walking tours, museums, recommendations for a night out or if you are more into adrenalin rush we offer extreme sports like skydiving or white shark diving.

Cold Beers and Softdrinks are available 24 hours a day.
On weekends we open up our bar where you can get several cocktails, longdrinks and shots. Every Sunday we have a Bring & Braai where we all cook, drink and enjoy our unique panoramic balcony view of long street.

We offer dorm style accommodation and private rooms for 2 in our Twin and Private rooms and also Single private rooms. In our Dorms we have bunk beds going 3 levels high fitted with custom stairs making it safer for occupants.

Urban Hive Backpackers Policies & Conditions:

Check in from 13:00.
Check out before 10:00.
Reception is open 24h

Cancellation policy: 72h before arrival.

Payment upon arrival by cash, credit cards, debit cards.
Airport transfers upon request.
Self-catering accommodation.
No curfew.

We look forward meeting you. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.7

  • Location 9.4

  • Staff 9.6

  • Atmosphere 8.6

  • Cleanliness 8.6

  • Facilities 8.9

Latest Reviews

  • 10.0


    04 Dec 2019
    Cool place, great location, loved the staff: Temile the great one, and the resident artiste, Papa Smurf ;)
    England, Male, 25-30
  • 9.4


    22 Nov 2018
    Lovely balcony overlooking street full of bars and restaurants.
    USA, Female, 31-40
  • 8.9


    08 Oct 2018
    Perfect location. Smaller rooms with a lot of people. But good for one night. Easy to meet people. Good vibe.
    USA, Female, 25-30
  • 8.6


    19 Dec 2019
    It was extremely loud at night. Not possible to sleep even with earplugs. Only stay if you came to party and planning to go to bed after 5am every night
    Denmark, Female, 31-40
  • 8.0


    03 Aug 2018
    Nice hostel, a bit loud at night but other than that it was clean and comfortable.
    Australia, Female, 18-24
  • 7.7

    Very Good

    26 Apr 2019
    Great Staff and Good location, cleanliness can be worked on but good place overall.
    South Africa, Male, 25-30
  • 7.7

    Very Good

    24 Oct 2018
    This hostel has a good vibe, lots of friendly travellers! This would be the best location to stay if you want to be in the center of all the action in Cape Town. It is close to a lot of restaurants, bars and shops. My cocerns were regarding the cleanliness of the hostel. I saw a cockroach on the stairwell. I also heard stories of people who had bed bugs - I did not see any myself. Furthermore the hostel is in a busy area so it was noisey at night! There is no AC so it gets super hot!
    Canada, Female, 25-30
  • 6.9


    20 Jul 2018
    We didn’t like long street in general since it is very loud especially on the weekends. So if you are looking for a quiet place, Urban Hive is not the ideal place to go. The hostel itself is not bad; they have a pretty good kitchen, nice staff and (mostly) clean bathrooms. Unfortunately our room (standard dopple bed) was very small and kind of depressing due to the size and the dark blue painted wall. I’ve seen the dorm rooms and they looked really nice.
    Germany, Female, 18-24
  • 6.6


    15 Aug 2018
    Nice place and atmosphere. The hostel security is good at the entrance, but not much at rooms: Weak wooden lockers, door with lock not working very well. I tell the stuff but he didn't do anything, for the rest is a good staff, let me in before the check in hour.
    Argentina, Male, 31-40
  • 2.3


    03 Feb 2019
    If I could give this hostel a -100, I would. I’ve stayed at many hostels in 3rd world countries, but nothing was as TERRIBLE as this hostel: roaches everywhere! Even on the bed; lumpiest, springy, painful bed ever; super hot; and blaring loud music til 4:30am and the sirens, fights, and car alarms til 7am. Didn’t sleep at all. Please, RUN AWAY FROM THIS PLACE.
    USA, Female, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi