Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Urban Hive Backpackers

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

We are Urban Hive Backpackers an established hostel in the city centre and we cater for travellers from all over the world. Situated in the pulsating heart of Cape Town on the best part of the infamous Long Street. Pubs, restaurants and various boutique style shops are just beyond our door step!

Our hostel is located within a beautiful victorian style heritage building.
We have two panoramic balcony’s with a 180 degree view overlooking upper Long Street, where all the nightlife is happening.

We are located just minutes away from beaches, malls, Table Mountain and all of the great attractions. We are also on the „myciti“ bus route and have cabs awaiting just outside the premises.
You can expect a safe, clean and relaxed environment with experienced staff ready to help you get the best experience out of what Cape Town has to offer.

We offer an adventure tour desk where we will help you plan your life-time experience in Cape Town. Wether you like free walking tours, museums, recommendations for a night out or if you are more into adrenalin rush we offer extreme sports like skydiving or white shark diving.

Cold Beers and Softdrinks are available 24 hours a day.
On weekends we open up our bar where you can get several cocktails, longdrinks and shots. Every Sunday we have a Bring & Braai where we all cook, drink and enjoy our unique panoramic balcony view of long street.

We offer dorm style accommodation and private rooms for 2 in our Twin and Private rooms and also Single private rooms. In our Dorms we have bunk beds going 3 levels high fitted with custom stairs making it safer for occupants.

Urban Hive Backpackers Policies & Conditions:

Check in from 13:00.
Check out before 10:00.
Reception is open 24h

Cancellation policy: 72h before arrival.

Payment upon arrival by cash, credit cards, debit cards.
Airport transfers upon request.
Self-catering accommodation.
No curfew.

We look forward meeting you. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 7.7

  • Location 8.3

  • Staff 9.4

  • Atmosphere 7.7

  • Cleanliness 7.1

  • Facilities 7.4

Latest Reviews

  • 10.0


    16 Apr 2021
    The best ever for me.
    South Africa, Male, 41+
  • 10.0


    06 Mar 2020
    Stay here if you want to be right in the thick of the party scene and have a social atmosphere. Do not if you are looking for the opposite. There’s other hostels for that. Shout out to Corey the Bartender and The older gent you’ll see as a wizard like character as soon as you arrive. I would highly recommend investing in waterproof earplugs for your trip, as well as a portable fan and eye mask to try and get the best sleep possible
    Canada, Male, 31-40
  • 10.0


    08 Jan 2020
    Perfectly located, nice staff, convenient accommodations, and great value! I was SO HOT, having trouble sleeping, and the person working gave me a fan--so thankful! Had a wonderful stay. :)
    USA, Female, 31-40
  • 10.0


    04 Dec 2019
    Cool place, great location, loved the staff: Temile the great one, and the resident artiste, Papa Smurf ;)
    England, Male, 25-30
  • 9.7


    01 Mar 2020
    Nice hostel, situated in the middle of Long Street
    England, Male, 25-30
  • 8.6


    26 Dec 2019
    Enjoyed my time at Urban. Possibly a bit too central but can't really use that as a criticism. Great to sit on the balcony and chill at the end of a night out.
    England, Male, 41+
  • 8.6


    19 Dec 2019
    It was extremely loud at night. Not possible to sleep even with earplugs. Only stay if you came to party and planning to go to bed after 5am every night
    Denmark, Female, 31-40
  • 7.1

    Very Good

    22 Feb 2020
    You get what you pay for. Cheap single room, with an amazing view of table mountain, although room was very musky, but not bad if you open the windows. Being on long street it gets very noisy up to 4am, so be aware. Toilets and showers were clean but very dark, I used my phone's flashlight to shower. Staff were excellent, especially the UK bartender and Zimbabwean/aussie guy.
    USA, Male, 25-30
  • 3.4


    19 Dec 2021
    I'll list the problems: - On street parking with no security guards - The bedding seemed to be dirty (un- ironed, hair in the bed, we were bitten by bed bugs, bed was half broken) - No fan - The shower ceiling was a complete health hazard with black mould 🤮 - Not in a safe (or quiet) area We have stayed in various backpackers all over the world and this was by far the worst we've ever experienced 🤦🏻‍♀️
    South Africa, Mixed Group, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi