Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Room bookings for groups of twelve persons and above:

The deadline for free cancellations is 60 days before the day of arrival for group bookings on the basis of multi-bed rooms. For groups on the basis of single and double rooms, the deadline for free cancellations is 45 days before the day of arrival. These deadlines also apply if the Contract is concluded within the respective deadline. On cancellation after these deadlines, cancellation charges are payable on the following terms:

a) From 59 days (group booking on the basis of multi-bed rooms) or 44 days (group booking on the basis of single and double rooms) to 30 days prior to arrival, 30 percent of the agreed booking price is payable.
b) 29 to 10 days prior to arrival: 50 percent of the total agreed booking price is payable.
c) 9 to 1 day(s) prior to arrival: 80 percent of the total agreed booking price is payable.
d) In the event of a cancellation on the day of arrival or non-utilisation of the service, 90 percent of the total agreed booking price is payable.
e) If the number of persons falls by more than ten percent within these deadlines, the above cancellation charges for the cancelled persons will apply accordingly. Up to ten percent of the number of persons may be cancelled free of charge up to one day prior to arrival.

Additional Terms and Conditions

Unless otherwise agreed, for groups of twelve persons or more a payment of 10 percent of the total booking price shall be due immediately on confirmation of the booking. Unless otherwise agreed, the remaining amount will be due no later than four weeks prior to arrival without the Hotel issuing a separate payment reminder. In the case of group bookings booked less than eight weeks prior to arrival, the first advance payment of 10 percent shall not apply and the total booking price will be due in full in advance immediately on confirmation of the booking.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Bookings made for 12 people and above are considered Group Bookings at Urban House.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Urban House Copenhagen by MEININGER

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Stay in the heart of Copenhagen

Urban House Copenhagen by MEININGER is a trendy, self-service hostel/hotel hybrid in vibrant Vesterbro, 2 minutes’ walk from Copenhagen Central Station. Attune to the pulse of the city by making use of the house's features, including online check-in for express service, a bar and bicycle shop. Wi-Fi is free.

At Urban House, guests can choose between private rooms with a bathroom or dormitories to share. All rooms include linen, towels and individual reading lights. Dorm rooms provide personal lockers. Padlocks can be purchased from the front desk. You have to be 18 years old to book a bed in a dorm. Guests under 18 can only book a private room if accompanied by a parent or at least a person over 18 authorized by their legal guardian or with a written declaration of consent and a copy of the ID card/passport of a legal guardian. The latter will only be accepted for minors aged 16 and above.

Local craft beer and live music can be enjoyed at the bar. Guests can mingle in the billiards lounge and the courtyard garden. Daily events such as bike tours, morning runs or yoga classes will keep you in shape during your stay. A designated quiet room, a movie room and a games room are also available.

Delicious breakfast buffet with a mix of fresh fruit, yogurt, juice and of course the classic Danish bun, butter and cold cuts combo. Enjoy it with a cup of coffee. Served between 6:30 and 10:30 am for 75 DKK. .
Featuring burgers from the restaurant between 17-22 and otherwise snack kiosk is open throughout the day. A communal kitchen, 24-hour laundry room and luggage lockers are found on site.

Urban House is a 5-minute walk from Tivoli Gardens. City Hall Square and the Strøget pedestrian shopping street are within 10 minutes’ walk. Bicycle rentals are available, offering guests the chance to explore the city as locals do.

Vesterbro is a great choice for travelers interested in pop culture, street art & vibrant cafes and restaurants.

Urban House' Policies and Conditions:

Cancellation policy: 24hours before check in time.
No possibility of payment in cash or pre-paid credit card.
This property will pre-authorise your card before arrival.

Check in from 15:00
Check out before 11:00 am

Taxes included.
Breakfast not included - 75.00 DKK per person per day;

There are 2 Check in counters and staff in the common areas and the lobby available 24/7.
Guests can go straight to their room using the details from the email that they receive on the day of arrival. No waiting time to check in or out.

When booking dorm rooms, there is no guarantee that they will be placed in the same room. If it’s important that they are in the same room, then a private room should be booked. Smoking is prohibited anywhere inside the house. If found, guests will be subject to a 2000 DKK fine.

Late check outs will be subject to a 100 DKK charge per room.

You have to be 18 years old to book a bed in a dorm. Guests under 18 can only book a private room if accompanied by a parent or at least a person over 18 authorized by their legal guardian or with a written declaration of consent and a copy of the ID card/passport of a legal guardian. The latter will only be accepted for minors aged 16 and above. Remember your padlock or buy one from us.

Free cancellation policy for a notice (over the phone or email) 24 hours before the check in time. After that period, the full amount of the first night is going to be charged. The same applies for modifications.

No curfew.
No pets allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.5

  • Staff 8.4

  • Atmosphere 8.7

  • Cleanliness 9.2

  • Facilities 9.0

Latest Reviews

  • 10.0


    11 Apr 2019
    I stayed for the night to rest in between bus trips and it was very pleasant. There’s several areas around the entrance hall. To chill, read, watch the news, have a beer, play billiard... kitchen with plenty of utensils, clean and tidy. On the minus, for me personally, is the 15:00h check-in since I arrived exhausted at 7:00am and had to wait what felt like an eternity to go sleep. Also as tired as I was, having to make my own bed was a bit of a bummer. All together was a great experience.
    Spain, Female, 41+
  • 9.7


    19 Apr 2019
    Stayed in a private twin room which had more resemblance to a hotel than a hostel. Very modern and well located for train station and all Copenhagen attractions. Only negative was that the bathroom wasn’t completely clean. Otherwise a great place to stay! Would come back again!
    Scotland, Female, 25-30
  • 9.7


    18 Apr 2019
    Great hostel. A stones throw from central station. Has a nice bar, kitchen, lounge, game room, library, tv room, and locker room. I probably would spend my kroner on picking up breakfast nearby than on the underwhelming buffet, but otherwise I am happy with the the entire experience.
    USA, Female, 25-30
  • 9.4


    21 Apr 2019
    Only downside is charging for breakfast and leaving luggage... apart from that near perfect stay
    England, Male, 18-24
  • 9.1


    14 Apr 2019
    This is a very large hostel with a diverse client base. Their website info suggested they would send a confirmation email a day before arrival, and by responding with certain data you could facilitate an auto check in. That email was never sent to me. Location is great, a very short walk from the central train station. Their public shared areas are great, but be aware that they are closed off in the mornings until 7 am, this includes the kitchen. Rooms are very well appointed.
    USA, Male, 41+
  • 8.6


    06 Apr 2019
    I just spontaneously stayed for one night. It's a great hostel, rooms are clean, beds are comfy. I stayed in the 10 bed dorm and it was so quiet. I can definitely recommend to stay there, especially for backpackers or interrailers.
    Germany, Female, 18-24
  • 8.3


    06 Apr 2019
    We stayed here for four nights and had a great time in the hostel as we wanted to cook our meals at the hostel and chill in the evenings. The kitchen and lounge areas are comfy and huge so this was possible! The rooms are big and the bathrooms in the rooms was a positive! Only complaint was that our online checkin didn’t work so we had to wait in a huge line to checkin.
    Australia, Female, 18-24
  • 7.4

    Very Good

    22 Apr 2019
    Overall good stay. Didn’t realize it was in the res light district and got accosted by a man almost immediately after leaving the hostel. When I told staff and asked which street was safest to walk down I don’t think they understood and just said all of them. Room was very simple but comfortable, noise travels a lot but slept fine. Aside from strange stripclubs and characters, great location nearby the train station makes it easy to walk everywhere and get to and from the airport.
    Canada, Female, 25-30
  • 6.3


    09 Apr 2019
    Our check in took them ages. When we finally got our room keys and went to the room we realized that we got a different room than we booked (not in a good way - a dorm with more beds). We then talked to the reception again and they felt sorry, therefore they offered us free breakfast for the whole stay. Every morning at the breakfast we had to defend ourselves though, and every time they wanted to charge us for the breakfast. The hostel was really clean - but the staff was rather rude.
    Austria, Female, 18-24
  • 5.4


    06 Apr 2019
    The place itself is fine and the location is amazing but the staff is so rude, incompetent, and passive aggressive that it ruins the whole experience. The staff took forever to do check in and always had someone standing back there telling them how to do it. If you asked a question of for a recommendation they were really bitchy and snobby and didn’t give you an answer anyway. The facilities are there but you need to pay extra for EVERYTHING and it is all overpriced so I wouldn’t count it.
    USA, Female, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi


  • 2019

    1st, Country Winners Denmark

  • 2019

    1st, Most Popular Hostels Copenhagen

  • 2017

    10th, Worldwide Extra Large Hostel

  • 2017

    1st, Country Winners Denmark

View all Award Winners