Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Room bookings for groups of twelve persons and above:

The deadline for free cancellations is 60 days before the day of arrival for group bookings on the basis of multi-bed rooms. For groups on the basis of single and double rooms, the deadline for free cancellations is 45 days before the day of arrival. These deadlines also apply if the Contract is concluded within the respective deadline. On cancellation after these deadlines, cancellation charges are payable on the following terms:

a) From 59 days (group booking on the basis of multi-bed rooms) or 44 days (group booking on the basis of single and double rooms) to 30 days prior to arrival, 30 percent of the agreed booking price is payable.
b) 29 to 10 days prior to arrival: 50 percent of the total agreed booking price is payable.
c) 9 to 1 day(s) prior to arrival: 80 percent of the total agreed booking price is payable.
d) In the event of a cancellation on the day of arrival or non-utilisation of the service, 90 percent of the total agreed booking price is payable.
e) If the number of persons falls by more than ten percent within these deadlines, the above cancellation charges for the cancelled persons will apply accordingly. Up to ten percent of the number of persons may be cancelled free of charge up to one day prior to arrival.

Additional Terms and Conditions

Unless otherwise agreed, for groups of twelve persons or more a payment of 10 percent of the total booking price shall be due immediately on confirmation of the booking. Unless otherwise agreed, the remaining amount will be due no later than four weeks prior to arrival without the Hotel issuing a separate payment reminder. In the case of group bookings booked less than eight weeks prior to arrival, the first advance payment of 10 percent shall not apply and the total booking price will be due in full in advance immediately on confirmation of the booking.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Bookings made for 12 people and above are considered Group Bookings at Urban House.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Urban House Copenhagen by MEININGER

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Stay in the heart of Copenhagen

Urban House Copenhagen by MEININGER is a trendy, self-service hostel/hotel hybrid in vibrant Vesterbro, 2 minutes walk from Copenhagen Central Station. Attune to the pulse of the city by making use of the house's features, including a bar and a bicycle shop. Wi-Fi is free.

At Urban House, guests can choose between private rooms with a bathroom or dormitories to share. All rooms include linen, towels and individual reading lights. Dorm rooms provide personal lockers. Padlocks can be purchased from the front desk. You have to be 18 years old to book a bed in a dorm. Guests under 18 can only book a private room if accompanied by a parent or at least a person over 18 authorized by their legal guardian or with a written declaration of consent and a copy of the ID card/passport of a legal guardian. The latter will only be accepted for minors aged 16 and above.

Local craft beer and live music can be enjoyed at the bar. Guests can mingle in the billiards lounge and the courtyard garden. Daily events such as bike tours, morning runs or yoga classes will keep you in shape during your stay. A designated quiet room, a movie room and a games room are also available.

Delicious breakfast buffet with a mix of fresh fruit, yogurt, juice and of course the classic Danish bun, butter and cold cuts combo. Enjoy it with a cup of coffee. Served between 6:30 and 10:30 am for 75 DKK. .
Featuring burgers from the restaurant between 05:00-10:00 pm. Otherwise snack kiosk is open throughout the day. A communal kitchen, laundry room (between 7:00 am and midnight) and luggage lockers are found on site.

Urban House is a 5-minute walk from Tivoli Gardens. City Hall Square and the Strøget pedestrian shopping street are within 10 minutes’ walk. Bicycle rentals are available, offering guests the chance to explore the city as locals do.

Vesterbro is a great choice for travelers interested in pop culture, street art & vibrant cafes and restaurants.

Urban House' Policies and Conditions:

Cancellation policy: free of charge until 6:00 pm one day before arrival.
No possibility of payment in cash or pre-paid credit card.
This property will pre-authorise your card before arrival.

Check in from 15:00
Check out before 11:00 am

Taxes included.
Breakfast not included - 75.00 DKK per person per day;

There are 3 Check in counters and staff in the common areas and the lobby available 24/7.

When booking dorm rooms, there is no guarantee that they will be placed in the same room. If it’s important that they are in the same room, then a private room should be booked. Smoking is prohibited anywhere inside the house. If found, guests will be subject to a 2000 DKK fine.

Late check outs will be subject to a 100 DKK charge per room. (only if pree booked on MEININGER Website)

You have to be 18 years old to book a bed in a dorm. Guests under 18 can only book a private room if accompanied by a parent or at least a person over 18 authorized by their legal guardian or with a written declaration of consent and a copy of the ID card/passport of a legal guardian. The latter will only be accepted for minors aged 16 and above. Remember your padlock or buy one from us.

Free cancellation policy for a notice (over the phone or email) 24 hours before the check in time. After that period, the full amount of the first night is going to be charged. The same applies for modifications.

No curfew.
No pets allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.2

  • Location 9.6

  • Staff 8.4

  • Atmosphere 8.6

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    19 May 2019
    Great hostel! Super super nice. The only thing was that the Wi-Fi didn't work in my room, and it was SUPER hot-- but Denmark doesn't really use AC anyway, so just be prepared for that. Breakfast was great-- definitely the nicest and biggest hostel I've stayed in.
    USA, Female, 18-24
  • 10.0


    18 May 2019
    Location excellent, so close to the centre and the station. The staff were friendly and helpful. The bathroom clean. I learnt on the last day there are communal bathrooms on the third floor as well as in the dorm which would have been helpful to know earlier. The room itself (a 6 women's shared dorm) was clean, spacious, each bed well equipped with little light and charging point. Space under bed to store things as well as plenty of hooks and shelves in the room itself. All pretty decent.
    England, Female, 31-40
  • 10.0


    15 May 2019
    I absolutely LOVED my stay at Urban House. Staff became like family. Everyone was so helpful. Close to everything and great atmosphere. If I ever need a hostel again this is where I will go. Much love B
    USA, Female, 18-24
  • 10.0


    14 May 2019
    Really loved this place. -Staff is really sweet and helpful -Super clean -Exceptional value for price: hair dryer, towel and linens all included. Laundry room is convenient -Great atmosphere and vibe: the place seems to attract mature, fun, easygoing travelers. Easy to meet other people and there's a very eclectic mix of people. -The bunks aren't at all squeaky! This makes it much more pleasant for everyone. You can't hear every single movement from the person sleeping above you.
    USA, Female, 31-40
  • 9.7


    18 May 2019
    I really loved this hostel’s location right next to the train station, the cleanliness, the cool bathroom, and the atmosphere at the bar/cafe area. My only complaint is that my friend and I who are not even 22 were put in a room with women only over the age of 50. This made the stay less enjoyable, and kind of a hassle. I feel as though the staff could have planned that out a bit more to make our stay more comfortable and put other older women with the women that were in our room.
    USA, Female, 18-24
  • 9.1


    15 May 2019
    Didn't receive a sheet with my bedding unless another roommate stole it before I got there. Staff was fun and excellent. There was a free salsa dancing lesson while I was there. Game room and kitchen looked fantastic. Great location!
    USA, Male, 18-24
  • 9.1


    10 May 2019
    Lovely hostel and facilities, very clean and cozy. Has a nice kitchen, kinda small for the amount of guests, but functional. I was disappointed there weren’t toasters but it’s alright overall. If you get a room with a window facing the sidewalk in the secondary building, there’s always people drinking and smoking so it can get loud and the smell comes through the window. Nice stay any way.
    Argentina, Couple, 25-30
  • 8.9


    20 May 2019
    Pros: location, price Cons: the staff were completely indifferent towards guests and took their sweet time doing anything. No posted noise/light curfew, so we had a peaceful night of listening to someone rustling through their luggage packing, with the overhead lights on, for over an hour, at midnight. Fun.
    Sweden, Female, 25-30
  • 6.6


    11 May 2019
    The WiFi in the room didn’t work the entire visit. When I told the staff they seemed uninterested and didn’t get it fixed over the next 3 days.
    USA, Male, 25-30
  • 6.3


    21 May 2019
    I stayed only for 3 days and chose the location as it’s central and close to everything. My room was clean, although I didn’t receive a blanket to keep warm and there was rubbish left in my cubicle from the last guest. The shower in our room flooded every time you shower due to the floor/plumbing not being installed properly. 1 of the female staff members was also very dismissive. After all that I would still recommend and stay here again. The positives out way the negatives.
    Australia, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table
  • Wi-Fi


  • 2019

    1st, Country Winners Denmark

  • 2019

    1st, Most Popular Hostels Copenhagen

  • 2017

    10th, Worldwide Extra Large Hostel

  • 2017

    1st, Country Winners Denmark

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