Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Discover the new generation contemporary-styled backpacker properties with Urban Pack, one of the newest design hostel in Hong Kong. A cozy pad tailored for the modern day global traveler.

Owned and operated by two friendly Canadian pals, located at the very heart of the city, among the bustling streets of Hong Kong, seconds away from the Tsim Sha Tsui station and Kowloon Park. We are also within walking distance to many major attractions such as Avenues of Stars & the museums, and of course there are hundreds of fabulous local eateries to be found at every turn to cater to the unique tastes of our our backpackers. We are also minutes away from the China Ferry Terminal if you choose to travel onwards and the Star Ferry to venture out across the island.

Urban Pack is a licensed Guesthouse (General) under Office of The Licensing Authority in Hong Kong. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.1

  • Location 9.6

  • Staff 8.7

  • Atmosphere 7.3

  • Cleanliness 8.2

  • Facilities 7.7

Latest Reviews

  • 10.0


    05 May 2019
    Super helpful and friendly staff! Probably the best location of any hostel I've ever stayed at either. Less than a 30 second walk to the metro station and to the airport shuttle. Beds were comfy and facilities were clean. A bit high for a hostel but I guess that's to be expected with Hong Kongs super high property tax. I would absolutely stay here again!
    USA, Female, 18-24
  • 10.0


    04 May 2019
    BEST hostel in Hong Kong! Absolutely perfect location to MTR (directly across the street), food, shops, markets and even green space - I repeat, in HONG KONG. Comfy beds and nice variety of different common areas. I loved the social atmosphere here, without even trying you've already assembled a whole group to go out adventuring with. Big thank you to all of the amazing staff for making me feel at home and showing me a good time! Shout out to you Calvin :) Stay here...You won't want to leave.
    Canada, Female, 18-24
  • 10.0


    04 May 2019
    Good place to get people around th world
    Singapore, Female, 25-30
  • 10.0


    22 Apr 2019
    We were a group of 4 girls and were placed in a very nice private apartment. Fantastic location, very clean, great WiFi. The hostel staff is also very helpful and friendly. Would definitely stay here again!!
    USA, Female, 25-30
  • 9.7


    23 Apr 2019
    I loved Urban Pack! Albert and the crew really were very nice and gave me good advice of places to see and check out in my stay in hong kong. I was able to get advice on the best dim-sum in town and also sights to see with my limited time there. The rooms were clean and had a modern vibe to it. Very practical, but aesthetically pleasing too. I really liked the common room on the 15th floor. That place was super cool. With a big screen TV, people chilling and watching movies and TV shows!
    USA, Male, 25-30
  • 9.4


    21 Apr 2019
    Awesome hostel - location next to a major MTR station is amazing. Rooms are cosy but well featured and the common room on level 15 is a great feature. Staff were really friendly and helpful.
    Australia, Female, 25-30
  • 9.1


    09 May 2019
    It is first trip & hostel in HK. I ve heard that they have tiny space for residence, so you can feel it is really tight at first , but it is reasonable if u wanna stay middle of the city. I feel clean when I use bath&toilet also bed. The thing is shower room is so small if u are bigger than me, LOL (I am tiny Person - and bed was too high). Since common room is closed at mid night, need other place to hangout after this. There are instructions everywhere which make to use properties easier :)
    South Korea, Female, 25-30
  • 8.6


    07 May 2019
    Can’t beat its location! Conveniently, you can walk to the nearby Kowloon attractions from this hostel: Star Ferry, Avenue of Stars, museums, Kowloon Park, the waterfront overlooking the harbour where you can watch the light show at 8 at night! The hostel in right next to a metro, and the Macau ferry is a short minute walk from the hostel. Thanks to this place it made my stay an easy and enjoyable one! Thank you!
    Canada, Male, 31-40
  • 6.6


    20 Apr 2019
    The good: great location, pretty secure, good directions on the website, cool chill out lounge, guests pretty social. The bad: pretty dirty (ants in room, hair through bed and sink), roof terrace was closed, a lot of the social events advertised on the website and chalk board in the lounge didn't happen, expensive (HKD3000 for 4 nights is a lot for a tiny room...especially when it's dirty)
    New Zealand, Male, 31-40
  • 4.3


    19 Apr 2019
    The private room was really small with no windows, not even a desk and it felt really dirty. There was barely a place to hang our coats and it was hard to organise our luggage as there's no space. The safety luggage storage provided inside the room wasn't safe at all as you can easily open it without the key. From the only two showers available one wasn't working. Not comfortable if you're spending 3 nights. They will charge you to store your luggage even if it's advertised as included.
    Colombia, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • PlayStation