Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Discover the new generation contemporary-styled backpacker properties with Urban Pack, one of the newest design hostel in Hong Kong. A cozy pad tailored for the modern day global traveler.

Owned and operated by two friendly Canadian pals, located at the very heart of the city, among the bustling streets of Hong Kong, seconds away from the Tsim Sha Tsui station and Kowloon Park. We are also within walking distance to many major attractions such as Avenues of Stars & the museums, and of course there are hundreds of fabulous local eateries to be found at every turn to cater to the unique tastes of our our backpackers. We are also minutes away from the China Ferry Terminal if you choose to travel onwards and the Star Ferry to venture out across the island.

Urban Pack is a licensed Guesthouse (General) under Office of The Licensing Authority in Hong Kong. View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 9.1

  • Location 9.6

  • Staff 8.7

  • Atmosphere 7.2

  • Cleanliness 8.1

  • Facilities 7.6

Latest Reviews

  • 10.0


    18 Apr 2019
    hello I am Julia and living in Shanghai but visiting Hong kong many many times. I am working like a PR in Shanghai and also in Hong Kong... If you are around those two cities you should definitely hit me up and I can give u all recommendations also I can book guest lists for clubbing so you can have a lot of fun! just whatsaap me on my number +8615000215967. No need to be shy :)
    Slovenia, Female, 31-40
  • 10.0


    07 Apr 2019
    Excelente !
    Costa Rica, Male, 18-24
  • 10.0


    30 Mar 2019
    Everything was top quality. Friendly staff, great location, nice bathroom and showers. Large and nicely decorated lounge area. A small tip to the owners: can try to make the bedroom doors open/close more quietly, as some guests were not careful and let the doors slam shut loudly. Also could open the lounge area a bit earlier if possible.
    USA, Male, 31-40
  • 9.4


    12 Apr 2019
    Great Stay. Awesome location and lovely staff. The room was a bit small but I think that's just Hong Kong. Easy to get there from the airport on the bus and right next to a metro for travelling around.
    England, Couple, 31-40
  • 9.1


    30 Mar 2019
    Good... Hygiene, convenience in terms of location, security, Wifi Not so good... The way the hostel is spread out, makes it very inconvenient to get from 1 floor to another with the long wait for elevators. No social/recreation facility for after 12 am ( for late sleepers like me) I had no emotional experience to comment further. Thank you for having me as a guest.
    India, Male, 31-40
  • 9.1


    28 Mar 2019
    Very much enjoyed my stay at Urban Pack. Super clean, friendly accommodating staff, and great location super close to bus stops and metro. Rooms and beds are a bit small but this is the norm in Hong Kong. Dorms are also spread across the building, and the common area is on its own floor. But again, I think this is common for the city, and having a common area at all was great for meeting people. Would definitely stay here again if back in Hong Kong!
    Canada, Female, 25-30
  • 8.9


    09 Apr 2019
    Great location and lovely staff! Plenty going on if you want to go out but also quiet enough if you feel like having an early night 😌
    England, Female, 18-24
  • 8.6


    26 Mar 2019
    Cannot beat the location - right in the centre! However, very poor ventilation at least in our private room (not sure abou dorms). Weird smell out of the aircon! Did not use any of the facilities so cannot comment on that.
    Lithuania, Female, 25-30
  • 8.3


    31 Mar 2019
    If you like staying in small places this is the hostel for you. Honestly I have seen bathrooms bigger than the dorm room. I know it’s Hong Kong but seriously. One night was enough here. Good area of town and close to MTR. Hostel is disjointed with rooms and common areas on different floors.
    Australia, Couple, 25-30
  • 6.6


    18 Mar 2019
    Location for this hostel by far it’s best feature, in a great neighbourhood and close to major sights. However, it feels like a missed opportunity. Social areas are good but dislocated and poorly utilised, 4 bed dorm was tiny, beds the smallest we’ve stayed in in fact I’ve stayed on bigger sofas. Toilet and shower were broken when we stayed, although staff offered a drink as compensation. Ok for a couple of nights but won’t stay again.
    England, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • PlayStation