Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Discover the new generation contemporary-styled backpacker properties with Urban Pack, one of the newest design hostel in Hong Kong. A cozy pad tailored for the modern day global traveler.

Owned and operated by two friendly Canadian pals, located at the very heart of the city, among the bustling streets of Hong Kong, seconds away from the Tsim Sha Tsui station and Kowloon Park. We are also within walking distance to many major attractions such as Avenues of Stars & the museums, and of course there are hundreds of fabulous local eateries to be found at every turn to cater to the unique tastes of our our backpackers. We are also minutes away from the China Ferry Terminal if you choose to travel onwards and the Star Ferry to venture out across the island.

Urban Pack is a licensed Guesthouse (General) under Office of The Licensing Authority in Hong Kong. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 9.1

  • Location 9.6

  • Staff 8.6

  • Atmosphere 7.5

  • Cleanliness 8.3

  • Facilities 7.9

Latest Reviews

  • 10.0


    17 Jun 2019
    Great hostel in a very convenient location. Rooms were very clean and the staff was great!
    USA, Male, 31-40
  • 9.7


    15 Jun 2019
    the rooms were a bit smaller than expected, but the vibe was great and the staff were friendly and helpful anytime we needed them. would definitely stay here again :)
    South Africa, Female, 18-24
  • 9.4


    09 Jul 2019
    Fantastic budget hostel for those backpacking and wishing to visit hog Kong, excellent views of Kowloon Park from the room and good social room for meeting other travellers. Comfy beds with privacy blinds made it even better. Highly recommended.
    Ireland, Male, 18-24
  • 9.4


    13 Jun 2019
    It was super fab! Loved TST and the hostel! Thanks
    England, Female, 18-24
  • 9.4


    07 Jun 2019
    Super great experience and my first ever in a hostel! The location is perfect to be immersed in Hong Kong culture. Cleanliness was fantastic and we felt really secure the entire stay. Lounge rooms were awesome with a nice TV, AC, and kitchenette. I highly recommend staying here.
    Canada, Female, 18-24
  • 9.4


    01 Jun 2019
    Very helpful staff and cool location! Downtown a couple blocks from the ferry to HK Island. Next to a park! Very accessible and easy to talk to the other travellers who were also friendly. Would definitely stay again.
    USA, Female, 18-24
  • 8.6


    19 Jun 2019
    Found the location initially to be a bit tricky but once I found the hostel, was straight forward. Conveniently close to the Metro and Victoria Harbour. Accommodation is over a few levels. Rooms were secure and facilities were satisfactory. Pub crawl on Thursday was good. Overall would stay there again.
    Australia, Male, 25-30
  • 8.0


    01 Jun 2019
    Given the lack of space generally available in Hong Kong, I think this hostel is as good as it gets. It's hard to create the amazing atmosphere some other hostels have with relatively little common area space. The central location in Tsim Sha Tsui was perfect for getting out and exploring the city. 1 min walk to the subway, and tons of good food options within 5 minutes. Room had no windows and was a bit stuffy but again, to be expected with Hong Kong. Overall would recommend.
    USA, Male, 25-30
  • 6.6


    15 Jun 2019
    Stayed here for one night. I’ve gotta start off by saying how taken aback I was by the extremely poor service given by the check in guys. On check in the guy was extremely unprofessional and frankly rude. Shoving the key in my hand was the icing on the cake. Unfortunately the next day the check out guy was also rude. I casually asked what there’s to do and he basically said go google it yourself. This place is a place to rest your head and nothing else. Towels are also not provided, unusual.
    Australia, Male, 18-24
  • 2.9


    18 Jun 2019
    Did not feel safe at this hostel, staff were very unhelpful and rude, I would not recommend this hostel to anyone wishing to travel and meet other people, location is also not ideal as it’s away from all the attractions
    British Virgin Islands, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • PlayStation