Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.8
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Utopia Eco Hostel, unique tropical accommodation & eco farm set amongst beautifully landscaped tropical gardens, secluded from the hustle and bustle and some of the greatest adventures to be had in Guatemala.

Located about 285 Km from Guatemala City. 11 Km from Lanquin and in the Valley of Semuc Champey approx. 3.5 Km from Semuc Champey National Park, one of Guatemala’s hidden treasures. We have about 220 meters of River Frontage along the Cahabón River.

We offers unique natural lodge style accommodation with custom one of a kind art work and furnishing.

Utopia Eco Hostel Conditions & Policies :

Cancellation policy: 72 h before arrival.

Check in from 07:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, Paypal and credit card.
The property may pre-authorize the credit card

Taxes included.
Breakfast not included.

General:
Reception from 7:30 to 23:00
No curfew.
Pet friendly (Please confirm before arrival).
Child friendly.
Maximum stay is 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 9.1

  • Location 8.9

  • Staff 9.0

  • Atmosphere 9.3

  • Cleanliness 8.6

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    17 Jun 2019
    Don't think twice. Stay at Utopia for a few days if you have the time. The property is gorgeous and there's lots to do. The owner is a great guy and the staff are fantastic. Big thanks to Antonio and Adrian for going above and beyond to get my phone back to me.
    USA, Male, 25-30
  • 10.0

    Superb

    28 Apr 2019
    Magical. The whole stay was incredibly relaxing. The location and the atmosphere is simply phenomenal. They offer amazing activities and people working in there are very informative and friendly. Ethos of the place and ideas are one of a kind. They have their own cacao farm and are extremely sustainable. Definitely one of the best places I’ve ever stayed at. In the morning you can do yoga and go swimming in the river after and enjoy vegetarian breakfast with an amazing view. Thank you very much!
    Lithuania, Male, 25-30
  • 9.4

    Superb

    31 Jul 2019
    Upon arriving at Utopia I felt a rush of all types of emotion. I can’t really put any of what I felt into words; experience it yourself. I arrived in darkness and awoke to the most beautiful view from my bunk. I recommend the top bunk of the upstairs room - tad more expensive than the 4 person bunk, but 10x better. The staff is super friendly and make you feel like you’re family (they have family-style dinners, too! If you’re going to try the space brownies give yourself a solid 16 hrs recovery!
    USA, Female, 25-30
  • 9.4

    Superb

    25 May 2019
    Such an amazing place. So tranquil and relaxing. It is quite far out from Lanquin but they provide a great shuttle service and it’s close to Semuc Champey (you can even tube back to the lodge!). The food is really good and the atmosphere is spot on. I really enjoyed watching films in the evening as well. Being critical i’d say the toilets need to be cleaned more often and the mattresses/pillows need to be replaced as they are pretty uncomfortable. But apart from that I can’t really fault it.
    England, Couple, 18-24
  • 9.1

    Superb

    09 Jul 2019
    The tree house was beautiful! There's no wifi in common areas. You have to hike up a hill to a little Outpost and use.it...getting eaten alive while doing so. Haha. View was beautiful. Staff was okay. One of the volunteers made me feel uncomfortable when trying to order some food. It's a veggie restaurant. We had the family dinner one night and didn't do it again. Pricey and not very tasty. It was a gorgeous hostel though...loved the experience.
    Canada, Couple, 31-40
  • 9.1

    Superb

    05 Jun 2019
    Amazing, can't say enough good things about this place. It is in the jungle so be prepared for a rustic feel but man is it amazing. Lots to do super close by, you can swim in the river or walk to semuc. Employés are super friendly, facilities are clean. No kitchen tho
    Canada, Male, 18-24
  • 8.6

    Fabulous

    14 May 2019
    Was meant to stay 2 nights, ended up there for 4. That should tell you what I think. Amazing amazing staff, really made you feel at home. The food was delicious, the view, simply amazing. The river is right there if you want to go for a dip, or go check out their cacao plantation. The wifi area is a bit out of the way, but that just makes people actually talk to each other which was so nice to see and experience. Heads up, you're headed to the jungle, so just be aware that bugs do live there...
    Israel, Male, 25-30
  • 8.0

    Fabulous

    05 Jul 2019
    Stayed in a privat 4 pers room. The beds are not to comfy and there is only a half wall to the toilet. The shower is outside the cabin with cold water. Did the cave tour and tubing on the river with Marco. He is a great guide and all around nice guy!
    Norway, Couple, 25-30
  • 4.0

    Rating

    26 May 2019
    The treat of the employes was so bad, that all the magical of this place disapeer.
    Israel, Female, 18-24
  • 3.7

    Rating

    26 Apr 2019
    Expensive hostel and their restaurant is also expensive, I mean if you have a hostel in the middle of nowhere you should at least provide breakfast! The duty girls for breakfast were not nice. Two of them were just taking pictures of them food and the other took them almost 15 minuts to give me a hot chocolate, and hot chocolate made of water uau 😅 They say they have wifi but no, they have a super small spot outside and barely works. My 4 bed dorm had no fan or A/C
    Portugal, Female, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Children's Play Area
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Towels Not Included
Services
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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