Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.6
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Utopia Eco Hostel, unique tropical accommodation & eco farm set amongst beautifully landscaped tropical gardens, secluded from the hustle and bustle and some of the greatest adventures to be had in Guatemala.

Located about 285 Km from Guatemala City. 11 Km from Lanquin and in the Valley of Semuc Champey approx. 3.5 Km from Semuc Champey National Park, one of Guatemala’s hidden treasures. We have about 220 meters of River Frontage along the Cahabón River.

We offers unique natural lodge style accommodation with custom one of a kind art work and furnishing.

Utopia Eco Hostel Conditions & Policies :

Cancellation policy: 72 h before arrival.

Check in from 07:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, Paypal and credit card.
The property may pre-authorize the credit card

Taxes included.
Breakfast not included.

General:
Reception from 7:30 to 23:00
No curfew.
Pet friendly (Please confirm before arrival).
Child friendly.
Maximum stay is 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.9

  • Location 9.0

  • Staff 8.7

  • Atmosphere 9.1

  • Cleanliness 7.9

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    28 Apr 2019
    Magical. The whole stay was incredibly relaxing. The location and the atmosphere is simply phenomenal. They offer amazing activities and people working in there are very informative and friendly. Ethos of the place and ideas are one of a kind. They have their own cacao farm and are extremely sustainable. Definitely one of the best places I’ve ever stayed at. In the morning you can do yoga and go swimming in the river after and enjoy vegetarian breakfast with an amazing view. Thank you very much!
    Lithuania, Male, 25-30
  • 10.0

    Superb

    26 Mar 2019
    Amazing Hostel, great atmosphere and lots of things to do around here! The only thing was they charged an amount that seemed different to the price we booked it for through Hostelworld. They said it was due to Hostelworld charging their own prices or something like that. We let it go, but this might be something Hostelworld would want to look into.
    Netherlands, Female, 31-40
  • 10.0

    Superb

    22 Feb 2019
    Fantastic hostel. The central bar/ restaurant is basically a big, cool treehouse in the middle of the jungle. It’s a great place to relax, watch the sunrise and access to Semuc Chaney. The staff are also brilliant. Everyone sits down together for the family dinner and it’s a really nice vibe. I also did individual Spanish lessons with Kevin which where great and really good value.
    England, Male, 31-40
  • 9.7

    Superb

    25 Apr 2019
    Fantastic, just go there. You can do a lot off things or chill. The staff are wonderful and very helpful. They have more payment options than cash. Yoga class was awesome. When visiting Semuc we did a tubing in the river back to the hostel, really fun. Could recommend this to everyone, exept the ones with medical issues. It is in the jungle and 30-40 min from Lanquin. They drive you for free from and to the bus.
    Sweden, Couple, 18-24
  • 9.4

    Superb

    25 May 2019
    Such an amazing place. So tranquil and relaxing. It is quite far out from Lanquin but they provide a great shuttle service and it’s close to Semuc Champey (you can even tube back to the lodge!). The food is really good and the atmosphere is spot on. I really enjoyed watching films in the evening as well. Being critical i’d say the toilets need to be cleaned more often and the mattresses/pillows need to be replaced as they are pretty uncomfortable. But apart from that I can’t really fault it.
    England, Couple, 18-24
  • 9.4

    Superb

    07 Apr 2019
    An incredible stay at Utopia. It is isolated in the jungle which means there is not always hot water, there are bugs and expect to be woken up early.. but honestly none of this matters because the name rings true, it is utopia. Great food, family dinners, and the scenery is outstanding. The tours offered are good value. I have experienced hostels where the staff are working for stay and they are super cliquey and not attentive at all.. but the vibe here is much different, in a positive way.
    Canada, Male, 25-30
  • 8.6

    Fabulous

    14 May 2019
    Was meant to stay 2 nights, ended up there for 4. That should tell you what I think. Amazing amazing staff, really made you feel at home. The food was delicious, the view, simply amazing. The river is right there if you want to go for a dip, or go check out their cacao plantation. The wifi area is a bit out of the way, but that just makes people actually talk to each other which was so nice to see and experience. Heads up, you're headed to the jungle, so just be aware that bugs do live there...
    Israel, Male, 25-30
  • 8.0

    Fabulous

    06 Feb 2019
    Perfect remote location to explore semuc by foot
    England, Male, 31-40
  • 4.0

    Rating

    26 May 2019
    The treat of the employes was so bad, that all the magical of this place disapeer.
    Israel, Female, 18-24
  • 3.7

    Rating

    26 Apr 2019
    Expensive hostel and their restaurant is also expensive, I mean if you have a hostel in the middle of nowhere you should at least provide breakfast! The duty girls for breakfast were not nice. Two of them were just taking pictures of them food and the other took them almost 15 minuts to give me a hot chocolate, and hot chocolate made of water uau 😅 They say they have wifi but no, they have a super small spot outside and barely works. My 4 bed dorm had no fan or A/C
    Portugal, Female, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Children's Play Area
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Towels Not Included
Services
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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