Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Valle Mistral

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Valle Mistral offers WiFi throughout the establishment, cable TV in every private room, maid and breakfast service for all our guests, sheets and towels included in our privates rooms and sheets included in our shared dorms, every room has their own private bathroom. We have great common areas where all our guests can enjoy and share with others guests. Our establishment is an eco-friendly place, our energy is provided by solar and photovoltaic panels; we are members of the Directory of EcoEmpresas of Chile.
Valle Mistral has an environmental, cultural and social commitment with our community.

Valle Mistral is in the best position in the area, just 50mts to the bus stop to Coquimbo and Valle de Elqui. Pretty closed to Terminal de Buses, and principal avenues of La Serena.

We have 5 types of rooms, we have a dorm with 7 beds, rooms for 1 guests with a double bed, rooms for 2 guests with a double bed, rooms for 2 guests with twin beds, and familiar rooms, all of them have private bathroom with hot shower.
Towels and sheets included in our privates rooms.
Sheets included in our dorm rooms.
Breakfast and maid service every day.
Cable TV in every room.
The smallest room is 25mts square.

Valle Mistral's Policies & Conditions:

Check in from 14:00.

Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards. (This property may pre-authorise your card before arrival).
Taxes not included - 19.00%. No, Chileans or foreigners with permanent residence must pay 19% on VAT. Foreign tourists are exempt from the 19% value added tax.

Cancellation policy: 48 hours before arrival.

Breakfast included.


No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 10.0

  • Location 8.7

  • Staff 9.3

  • Atmosphere 8.0

  • Cleanliness 8.7

  • Facilities 8.7

Latest Reviews

  • 10.0


    13 Jan 2018
    This hostel does not only have a great concept, the perfect location in La Serena and a good atmosphere, but also extremely friendly owners/staff...and it is clean. We stayed here for 3 nights and where very happy we picked this place. Since the hostel is still quite new, they are still looking to extend some of the areas, but there was no noise or dust from construction work as other people mentioned before us.
    Germany, Female, 41+
  • 10.0


    06 Oct 2017
    This hostal was really amazing, and as soon as they finish adding the new terrace and kitchen it would be an even better stay. But overall very happy with the hostal and could not fault the staff.
    England, Female, 18-24
  • 10.0


    22 Jul 2017
    I would definitely recommend a stay here! The hostel is gorgeous inside, and the staff (Giovani) were super helpful. The beds, showers, and breakfast were great too! Thanks for such a relaxed stay! :)
    Australia, Mixed Group, 31-40
  • 9.7


    21 Mar 2017
    Wonderfully clean! Totally unlike the shabby, dirty and worn-out places that I've been used to in Chile. And the staff have been amazing. Bitten by a dog last night so they took me to hospital and have done everything to help. They even prepared breakfast for me this morning at 11.30...well after the usual time. Brilliant hostel and can't recommend it enough.
    England, Male, 31-40
  • 9.4


    26 Jan 2018
    Loved staying here, absolutely great location only a few blocks away from the main square where the surrounding area has plenty of restaurants and markets. The hostel is nice and quiet, don't get a lot of road noise. There aren't too many common spaces but there is a large rooftop terrace with plenty of seating and a beautiful view of the city. Stayed in a 7 bed room which were not bunks, a great change not sleeping in a bunk bed. Would definitely stay there again.
    Canada, Female, 25-30
  • 9.4


    19 Oct 2017
    I loved this hostel so much, the owners were such nice people and really made me feel welcome. It's not your average hostel! My bed was very comfortable and the whole room was to a high standard. The garden was lovely and I spent an afternoon there just relaxing and reading my book. Also, the owners were kind enough to receive me when I arrived very very late at night! Great location too for exploring town and near to bus station. Fantastic service, gracias por todo! Highly recommended.
    England, Female, 41+
  • 9.1


    30 Apr 2018
    I wish there were towels and hot water for the shower.
    USA, Mixed Group, 18-24
  • 9.1


    26 Feb 2018
    It was a bit too expensive for a hostel, but the facilities were good. I got mislead by the pictures, the restrooms were not as the ones here, also there were bunks. The rooftop if pretty amazing
    Guatemala, Female, 18-24
  • 8.3


    11 Feb 2018
    Dorms without bunks were brilliant, loads of space, clean and very comfy beds. Breakfast was lovely and there is a really nice roof terrace where you can take your own drinks. It felt like a well thought out hostel and they helped us book some great tours.
    England, Couple, 25-30
  • 8.0


    04 Jan 2018
    Kitchen facilities need to be improved. There are just basic stuff
    Chile, Male, 25-30
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Card Phones
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wi-Fi