Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.5
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

A western run Guest House located in the heart of river side with trusted Cambodian staff who understand the needs of travelers. Our knowledgeable staff can help arrange day trips and onward travel. We are offering clean, safe and comfortable rooms at good value.

Double, Twins & triple rooms and large studio style balcony rooms with great river views. All rooms en suite with hot water, fridge, air con, in-room safe, flat screen TV with 70 channels and daily housekeeping.

Our centrally location just 50m, from the main river front area saves you money on tuk tuk & taxi rides.
We are within walking distance to many of Phnom Penh's main attractions: E.g. Royal Palace, Silver Pagoda, National Museum, Wat Phnom, Central & Night Market.
In the same street as Kandal Market the area has a truly Asian feel, with local Cambodians going about their daily life.

We serve a great breakfast and lunch & dinner and we have recently upgrading our WI-FI internet to a fast 60 MB!! This is available in the bar and all rooms. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.4

  • Security 7.6

  • Location 9.2

  • Staff 7.6

  • Atmosphere 7.2

  • Cleanliness 7.6

  • Facilities 7.2


Latest Reviews

  • 10.0

    Superb

    17 Apr 2019
    Nice and clean guesthouse. The room was spacious with comfy bed, fridge, TV, aircon and hot shower. Great location next to the Riverside and in walking distance to all the major attractions. They got Snus and probably the coldest beer in Phnom Penh. The owner and staff was very helpful with everything. Would definitely stay there again.
    Norway, Male, 31-40
  • 10.0

    Superb

    02 May 2018
    Fantastic stay at Velkommen. The location is perfect close to the river and loads of restaurants. The room was spotles with flatscreen tv and fridge. I stayed in a standard room. But the rooms at the front with balconies looked amazing. The staff were very friendly and helpful they arranged day trip and bus tickets. Will definately stay again when back in phnom penh.
    England, Female, 25-30
  • 9.7

    Superb

    26 Mar 2018
    Great location, staff and services. Quick on responding to inquiries, rooms are simple but efficient and clean. Highly recommended.
    USA, Male, 41+
  • 9.4

    Superb

    06 Jul 2019
    Very friendly and helpful staff!
    Spain, Female, 31-40
  • 8.9

    Fabulous

    10 Aug 2018
    We stayed there one night, it was adequate and great value for money. There are lots of bars and places to eat nearby
    England, Couple, 18-24
  • 8.6

    Fabulous

    09 Apr 2018
    Reall good location at waking distance to the main tourist attractions. lots of restaurants around and nice staff.
    USA, Male, 31-40
  • 7.1

    Very Good

    15 Feb 2019
    This place looks nothing like the photos. We had a nice stay, but I think you could find better value for money. The whole place looks quite old and worn down. Staff were nice and location was good!
    England, Couple, 18-24
  • 7.1

    Very Good

    14 Jan 2018
    The pictures were a little misleading, our room didn’t look anything like that, but it was super clean and a convenient location.
    Canada, Female, 25-30
  • 4.6

    Rating

    09 Feb 2019
    Room 9 was extremely dirty. A few slats under the bed were broken. Lots of ants coming from the drain. The outlets would not hold cords properly, and some of them were not functioning at all. You have to hand in your key to the staff, and they don't ask for ID when asking for your room key back. Unfortunately we had to speak with the owner or manager upon check out and he was easily one of the most rude people I have ever met. I would not ever stay here again.
    Canada, Couple, 25-30
  • 2.9

    Rating

    16 May 2018
    I had a horrible experience at this hostel, I booked for three nights ended up staying one night and checked out. When we first arrived we were placed in a room that wasn’t anything like the pictures we saw, the A/C didn’t work, and when we went out to explore the city we were asked to leave our room key at the lobby, which I didn’t do, because I’m not about to leave all my stuff in my room in a strangers hands. The windows in the room didn’t even lock and were easily accessible by a balcony.
    Mexico, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Fridge/Freezer
  • Hot Showers
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Minibar
  • Restaurant
Entertainment
  • Wi-Fi


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