Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The amount of the booking will pre-authorized approx. 21 days before arrival day.
Booking can be cancelled free of charge with a 21 days notice prior to arrival day.
In case of no-show or cancellation within 21 days prior to arrival day the whole amount of the booking will be charged.
The cancellation policy can be discussed with potential customers during the booking process. We have a certain flexibilty.

Additional Terms and Conditions

Our TOS (see apply for all business relationships.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Only cash payment at arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Venice Star Locazione Turistica

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

A central b&b where you can relax after visiting Venice. We are at the first floor of a wonderful building, no lift is needed.

We are located next to the church 'Santa Maria dei Miracoli', 'Campo SS Paolo e Giovanni' and only few minutes away from the Rialto-Bridge and San Marco Square.

You have to inform us about your arrival time at least one day before by mail..

Please note:
Check in from 2.00 pm to 9 pm. In case of late arrival (after 9 pm), please inform us with at least with 48 hours in advance

Late arrivals after 9 pm are not possible.

Check-in and key collection takes place at Locanda Acquavita, Calle Venier 4852, Cannaregio, 30121 Venezia

Cancellation Policy: 3 days

Minimum Stay: 1 night

Credit Cards not accepted, only cash payments
Breakfast not offered

Our accommodation is a 'locazione turistica' with the ID= M0270421691 and M0270429263.
As accommodation class 'locazione turistica' we are not allowed to provide any kind of service during your stay. Pls keep this in mind. View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 6.5

  • Location 9.5

  • Staff 7.5

  • Atmosphere 7.5

  • Cleanliness 6.5

  • Facilities 5.5

Latest Reviews

  • 9.7


    21 Jul 2018
    Didn't arrive till after 9pm so we mailed Venice star and after sending some documents they sent us an easy-to-follow self check-in guide. Found it quite easy using Google maps on my phone, considering it was dark when we got there it was easy to locate with the help of my phone gps. Very secure with multiple locked doors before you get to your room. Very clean and provided us with a basic free breakfast of toast tea cereal etc Loved my first hostel experience. Can't wait for the next one!
    England, Male, 18-24
  • 9.1


    16 May 2019
    Venice is a complicated maze if you are new to the area. Use your GPS navigation. It is a historical city and maintained as such. Location is about 25 minutes walk from the train station. Lots of designer shopping. Restaurants, cafes, grocery stores and deli’s everywhere. Only water bus (vaporetto) transportation on the main island. Private en-suite with amenities were well-appointed. Finding the place was a challenge, be sure to check the address to check in on your reservation confirmation.
    USA, Female, 41+
  • 8.9


    10 Aug 2018
    Nice place to put my head down for the night. Clean and has AC though it wasn’t working when we were there we at least had a fan which did the job. The reception was a bit odd as it was detached and a 5 minute walk from the Venice star. Overall a was nice and a good jumping off point as everything was a 20 minute walk away.
    England, Couple, 18-24
  • 8.6


    19 Aug 2018
    Overall was pretty pleasant experience. They had a problem with our original room but put us in another room without a problem. The new room was really nice and other than the AC which worked but wasn’t really strong. Room would get cool during the day but as soon as we were in the room it started to get warm. Additionally WIFI didn’t exactly reach the room but had good wifi signal from the lobby. Overall pleasant experience. And he staff was really helpful
    Canada, Male, 25-30
  • 8.3


    14 Jul 2018
    The location is perfect in Venice, the room is dark and that´'s ok because the weather was too hot and it helped to keep the room cooler. My only complaint would be the bathroom, very small and the water of the shower is everywhere after you finish. On the good side, they also have a kitchen and free coffee and tea as well as some food for breakfast which is a great plus!. Overall I'm happy with my stay and would recommend if you are looking for basic accommodation close to touristic attractions.
    Chile, Female, 25-30
  • 7.7

    Very Good

    03 Jul 2018
    Excellent location. Clean and comfortable.
    Ireland, Female, 41+
  • 6.0


    30 Aug 2018
    Was put in a different room. Didn't get a double bed and was made to pay cash which sucks when you get ripped off by a Venice ATM. Apart from that the staff were cool and everything was clean.
    England, Male, 25-30
  • 5.4


    17 Oct 2019
    The rooms primarily rely on their location as their major asset as the facilities are extremely basic and the bathroom especially was shabby and badly needed refurbishing. We also had bugs in our bed which was very unpleasant. Security is weak as there is only an automatic code for the outside door which could be passed to anyone and then a kind of common storage area to leave luggage which relies on a bolt. Staff in the other hotel where you have to check in we’re obliging and friendly.
    England, Male, 41+
  • 5.4


    10 Jul 2018
    Check-in was horrendous, office is far from the address on hostel world and you’re made to pay in cash on top of a full price deposit which is returned to your account on check out. Meaning we needed to have €750 available for our 8 night stay. We’re low budget backpackers so it was a nightmare trying borrow money to pay it. Hostel was basic but clean and breakfast was provided. 2 members of staff were very friendly. Not worth the hassle and hardly a budget hostel with the payment policy. 4/10
    England, Couple, 18-24
  • 4.9


    27 Aug 2019
    This is really pushing it for a budget accommodation; yes it’s cheap but the beds feel like cardboard, there’s no form of reception, the induction job takes ages to heat up (it took me over 40 mins to boil water, so take “cooking facilities” with a pinch of salt). Location was good but I did not feel safe in the hostel, doors would constantly rattle and bang. Worth spending a little more money and going somewhere else. Also they hold a charging fee on your card, takes ages to get it refunded
    Scotland, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Self-Catering Facilities
  • Towels Not Included
  • Internet Access
  • Luggage Storage
Food & Drink
  • Tea & Coffee Making Facilities