Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Conctact us for cancelation policy and pre-charge

Additional Terms and Conditions

Conctact us for cancelation policy and pre-charge

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

This charming hostel (#1 of 150 hostels according to tripadvisor) is located in the very centre of Las Palmas de Gran Canariar and right on Playa de Las Canteras beach. There are 3 floors: ground floor (dinning room, huge customized chillout sofas, library, projector, coworking space, surfboard & luggage storage…), second floor (dorms & private rooms, bathrooms, toilets, showers) and rooftop (open air kitchen, chillout, barbecue, laundry area, wetsuite storage and open air shower).

We are not only the best choice in Las Palmas for surfers but also a meeting point for international backpackers of all ages. In walking distance: plenty of restaurants, bars, nightlife, surf schools & shops and the best shopping centre of Las Palmas. Public transport is very good to discover Las Palmas & all the island of Gran Canaria.

We have many different dorms (2, 4, 6 & 8 persons) in order to fit the necessities and wishes of our guests and travellers. In addition, we have several common areas where the guests can get together and exchange past experiences and future plans.

Ask for discounts for long term stays! View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.0

  • Location 10.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    13 May 2022
    I had the best time here
    England, Female, 25-30
  • 10.0


    10 Dec 2021
    Fantastic Hostel, right next to the sea, friendliest and most helpful staff. Stayed for just over a week, great atmosphere every night and could literally see the sea from my bunk!!! So good I actually extended another few days, thanks Ventana!
    England, Male, 18-24
  • 10.0


    23 Nov 2021
    Great hostel with an even greater location. For surfers this is a no brainer. Staff is super friendly, the hostel is quiet, clean and well kept and the overall vibe is very friendly. And the roof terrace with kitchen is superb for chilling, cooking, drinks, whatever.
    Finland, Male, 31-40
  • 10.0


    22 Jul 2021
    One of the best hostel I have been!!! The real hostel atmosphere!!!
    Italy, Couple, 25-30
  • 10.0


    30 May 2021
    Great vibe hostel, very well kept,& friendly staff always on hand if you need, & right on the beach
    Ireland, Male, 25-30
  • 9.7


    09 Feb 2022
    It's such a great place. Lovely location right by the beach, the dorms and the whole hostel is super clean! The staff is super nice and always willing to help with any problems and questions. I can definitely recommend a stay in the Ventana Azul hostel to everyone, it's perfect for a longer and shorter stay in Las Palmas.
    Germany, Female, 18-24
  • 9.7


    26 Dec 2021
    Fantastic stay! The volunteers were absolutely amazing, hosting events for us during the Christmas days! It was clean, the location was fantastic - right next to the beach, and the atmosphere and vibes were incredible. It was like a family at the hostel. Recommend this especially to solo travelers -you will definitely meet people to do stuff with! I couldn't stop coming back even after I left!!
    Sweden, Female, 18-24
  • 7.4

    Very Good

    11 Feb 2022
    I went to the hostel, cause of the reviews. I wanted to surf, have a drink and chill. I wasn't prepared for North Korea kind of experience, where they take photos of your passport and boarding passes. Some of the staff were quite rude also. Other guests didn't disappoint at least.
    Poland, Male, 31-40
  • 6.0


    24 Nov 2021
    The hastel was dirty. My bed was full of sand, and the wooden parts of if was not cleaned since long time. My room was stinking of uncleaned puge. The bathroom on my flor was also smally. The hostel was rather sad because music of any kind was prohibited, even if you were cooking your dinner you couldn't put music form your cellphone. I honestly don't know why this Hostel has good ratings here because at least few other people complained to stuff about this issues in my presents.
    Poland, Male, 31-40
  • 3.7


    12 Jun 2021
    See our mutual email correspondence
    Netherlands, Male, 31-40
Read all reviews


  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Nightclub
  • Wi-Fi