Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Welcome to Hotel Vertigo, a hostel to make you feel at home, and forge lasting memories.

Located in the heart of the city, Hotel Vertigo is situated near tourist sites, bustling night life and shops. However, only thirty minutes away is the magnificent Calanques National Park, where you can enjoy one of the great treasures of Provence. For this, Vertigo is the ideal place to experience everything Marseille has to offer. Our hostel offers communal space and a brand new bar restaurant where stories are shared and friendships are made. The rooms and dorms, decorated by local artists immerse you in a unique atmosphere mixing the past with the present. We offer dorms ranging from two to sixteen beds, with private showers and bathrooms.
Our polyglot team is present 24 hours a day to attend to your needs. Composed of lovers of travel and the region, it will be our pleasure to share with you our favourite spots and where to find the best deals.
Check in is from 3PM and check out is before 10AM, however our common areas and numerous services (baggage holder, computers, printers, washing machines etc) are available for your use from your arrival until your departure.

Hotel Vertigo has everything you need. All we are waiting for is you :) View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.1

  • Location 9.5

  • Staff 7.9

  • Atmosphere 7.8

  • Cleanliness 8.1

  • Facilities 7.7

Latest Reviews

  • 9.4


    03 Sep 2021
    Everything is great specially cleanliness. Location is perfect, nice Ville station is right across the street. However, if you're working while traveling, this place is a no-go since the wifi is slow and disconnects continuously. Otherwise, for normal use it's okay.
    Pakistan, Female, 25-30
  • 9.1


    25 Aug 2021
    You need a bigger than usual lock for the lockers. Mine was too small and allowed to open the locker, even though it was locked. Tip: don't be disheartened of the strange rules regarding max 1 week in half a year and no check in on the day of checking out. Ask.
    Hungary, Male, 41+
  • 8.9


    24 Aug 2021
    The best located hostel in Marseille for sure. And for the price - completely worth it. The facilities lack a little but are amazing for making people interact (and that's the thing to do when you are in a place like Marseille). Staff was really the problem, and needs dealing with. Grumpy, not interested, unhelpfull and overall bad in their job.
    Brazil, Male, 18-24
  • 8.0


    06 Sep 2021
    This is a great location, near to the Vieux port of Marseille. The staff were very helpful and there was a good level of cleanliness. However, during these COVID times I would have preferred if the dorm was not full because of sleeping (and living) in close proximity with others. The check-in time of 3pm seemed a bit late, but there is a room where luggage can be left while exploring the city. All in all, good value for money and it does exactly what it says on the tin.
    England, Male, 31-40
  • 7.7

    Very Good

    29 Aug 2021
    Good hostel, very good location. Unfortunately, everybody can access all rooms, so it's not organized in this way and not so secured in a way because of that. Many problems of people changing rooms because of that. And after, those supposed to be there, couldn't have a bed. I got woken up by a guy at 6 am next to my bed that wasn't even supposed to be in my room. It was scary. Wifi doesn't work at the room.
    Brazil, Female, 31-40
  • 7.7

    Very Good

    22 Aug 2021
    Best Location.
    India, Male, 31-40
  • 7.4

    Very Good

    04 Sep 2021
    This was a good hostel, a little pricey for what it is, but fine. They have a nice bar with live music sometimes. The rooms are clean and good shower etc., only issue was the air con which was switched off when I arrived which meant during the day the room was very hot even with the window / skylight open. It wasn’t possible to turn the aircon on or off yourself, you had to ask the hostel staff to do it for you. Other than that no complaints, great hostel and location in central Marseille.
    England, Female, 31-40
  • 7.4

    Very Good

    29 Aug 2021
    Good hostel- bit of a walk from the Metro but in a good location. Not much of an atmosphere there- more of a place to relax and sleep. There were 2 en suite bathrooms in my room which was good and the locker was a good size. The reception closes and moves to the other side of the building at night for some reason but apart from that would stay here again for 1/2 nights if I was in the area
    England, Male, 18-24
  • 6.0


    12 Sep 2021
    In general it's a fine place to stay, especially due to its location which is close to everything in Marseille. However, my friend had to change a room because either the room was overbooked or there were outsiders sleeping - anyways, not a nice thing. Also, some of the lockers were useless as you could open them even if you had a lock on it. Go for location but don't expect anything more and you'll be grand.
    Finland, Male, 18-24
  • 6.0


    23 Aug 2021
    The location was good, but the beds are very noisy. Also, somebody took our food from the fridge.
    Chile, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Key Card Access
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Board Games
  • Wi-Fi


  • 2012

    1st, Country Winners France

  • 2011

    2nd, New to Hostelworld


  • 2012

    Worldwide Medium Hostel

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