Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Hotel Vertigo, a hostel to make you feel at home, and forge lasting memories.

Located in the heart of the city, Hotel Vertigo is situated near tourist sites, bustling night life and shops. However, only thirty minutes away is the magnificent Calanques National Park, where you can enjoy one of the great treasures of Provence. For this, Vertigo is the ideal place to experience everything Marseille has to offer. Our hostel offers communal space and a brand new bar restaurant where stories are shared and friendships are made. The rooms and dorms, decorated by local artists immerse you in a unique atmosphere mixing the past with the present. We offer dorms ranging from two to sixteen beds, with private showers and bathrooms.
Our polyglot team is present 24 hours a day to attend to your needs. Composed of lovers of travel and the region, it will be our pleasure to share with you our favourite spots and where to find the best deals.
Check in is from 3PM and check out is before 10AM, however our common areas and numerous services (baggage holder, printers, washing machines etc) are available for your use from your arrival until your departure.

Hotel Vertigo has everything you need. All we are waiting for is you :) View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.6

  • Location 9.5

  • Staff 8.6

  • Atmosphere 8.4

  • Cleanliness 8.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    28 Jun 2022
    We stayed in the 16 bed dorm and had a lovely time. Rooms were very spacious and there were multiple modern and clean bathrooms and showers. The place itself is beautifully renovated and the kitchen and common area can’t be complained about. The staff were extremely friendly and there was a very social atmosphere. Location is great, right by the port, 15 min walk to the beach and easy to get metro to the station. There were lockers in the room, places to store bags and a 24hr reception. Would definitely com
    England, Female, 18-24
  • 10.0


    28 Jun 2022
    Great location right by the port and all the restaurants. Rooms lovely and spacious and plenty of toilets of showers for everyone in there! The bar was also great with cheap beer.
    England, Female, 18-24
  • 10.0


    21 Jun 2022
    Great place and location, easy check in and check out.
    Czech Republic, Male, 18-24
  • 9.7


    22 Jun 2022
    Really great hostel, was very clean and in a great location. Would definitely recommend!
    England, Female, 18-24
  • 9.4


    26 Jun 2022
    A super cute hostel right next to the port and metro only 10 mins walk away. The beds were comfy and clean, and the rooms were really spacious. The kitchen didn't have any knives and was a bit small, but otherwise the facilities were great. Staff were really friendly and helped us find another bed in the hostel when we had to stay in Marseille for another night.
    New Zealand, All Female Group, 18-24
  • 7.4

    Very Good

    29 Jun 2022
    perfect for a quick 2 night stay in marseille, the 16 bed room was super spacious with a mezzanine level and 3 toilets and 3 showers! the kitchen was a bit dirty but it did the job. location is okay, lots of restaurants around and shops but not really sure if we were in the centre or marseille or not. definitely a more sketchy area in general compared to nice.
    England, Female, 18-24
  • 7.4

    Very Good

    22 Jun 2022
    Great location, clean, and the lounges were nice. Beds were comfortable. Issues were with the security (anyone could just walk into building C from the street- the emergency exit was proved wide open for the 4 days I was there), and the staff (some of them were very kind others were very rude and/or not knowledgeable). Also, the walls were like paper, so you could hear the entire building.
    USA, Female, 18-24
  • 6.3


    22 Jun 2022
    I mean not bad but I been to better ones for the same price
    Italy, Female, 18-24
  • 5.4


    22 Jun 2022
    The facilities didn’t have much stuff, not even a proper knife or spoon to cook, also very dirty, many bugs coming from under the fridge. Also woke up with many bites which I hope it’s not bed bug! Made a complaint at the reception and they said someone would contact me but nothing so far. Never staying there again
    Brazil, Female, 25-30
  • 3.1


    22 Jun 2022
    The rooms is not such as photos. The place needs better care. I expected more about the rooms mainly due the websites photos. However the real rooms are absolutly different. Even thought I have had a bad experience the hostel localuzation is good. Thank you.
    Brazil, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Key Card Access
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Board Games
  • Wi-Fi


  • 2012

    1st, Country Winners France

  • 2011

    2nd, New to Hostelworld


  • 2012

    Worldwide Medium Hostel

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