Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Hotel Vertigo, a hostel to make you feel at home, and forge lasting memories.

Located in the heart of the city, Hotel Vertigo is situated near tourist sites, bustling night life and shops. However, only thirty minutes away is the magnificent Calanques National Park, where you can enjoy one of the great treasures of Provence. For this, Vertigo is the ideal place to experience everything Marseille has to offer. Our hostel offers communal space and a brand new bar restaurant where stories are shared and friendships are made. The rooms and dorms, decorated by local artists immerse you in a unique atmosphere mixing the past with the present. We offer dorms ranging from two to sixteen beds, with private showers and bathrooms.
Our polyglot team is present 24 hours a day to attend to your needs. Composed of lovers of travel and the region, it will be our pleasure to share with you our favourite spots and where to find the best deals.
Check in is from 3PM and check out is before 10AM, however our common areas and numerous services (baggage holder, printers, washing machines etc) are available for your use from your arrival until your departure.

Hotel Vertigo has everything you need. All we are waiting for is you :) View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 9.4

  • Staff 8.5

  • Atmosphere 8.3

  • Cleanliness 8.2

  • Facilities 8.1

Latest Reviews

  • 10.0


    04 Aug 2022
    Great hostel for the value and great staff. They went above and beyond to ensure a great stay. The only thing slightly negative I would add is the breakfast is not free but advertised as free. It's no big deal but should be clearer.
    USA, Male, 31-40
  • 9.7


    06 Aug 2022
    Nice place! It is what you would expect of a hostel.
    Mexico, Female, 18-24
  • 8.9


    03 Aug 2022
    Very nice and clean hostel, no complaints :)
    Poland, Female, 25-30
  • 8.6


    30 Jul 2022
    Only had one bad experience with a staff member at reception. Atmosphere was good but not super social. Security was fine but sometimes no one at reception and you could just walk in.
    USA, Male, 18-24
  • 8.3


    30 Jul 2022
    Vertigo has a cool and raw style, I liked that there are multiple smaller houses with dorms/rooms and a courtyard in the middle of them. The hostel is extremely close to Vieux-Port, my friend and I also felt pretty safe walking around the neighborhood. I feel like the hostel isn’t perfect but really charming :)
    Germany, Female, 18-24
  • 7.7

    Very Good

    02 Aug 2022
    I was only here for one night but overall the hostel was ok. It was a good crash pad for the one night I was there before flying out. The hostel is in the safer area of Marseille (I believe) and I felt safe in the hostel but was somewhat nervous to go out on my own. The staff were really nice. The kitchen does not have the best equipment but it’s a good place to meet people. I think if you are spending one or two nights in Marseille, this hostel is a good option.
    USA, Female, 18-24
  • 7.4

    Very Good

    02 Aug 2022
    Nice spot close to the port and lots of restaurants. Wifi didn’t reach the rooms and only two power ports worked for a room of 8 people, when we asked the staff about it they didn’t try to do anything about it. The room had a lot of space though which was good.
    Australia, Mixed Group, 25-30
  • 7.1

    Very Good

    27 Jul 2022
    nice hostel, sketchy area though. Staff was just okay, some people were really nice and others felt bothered to help you. The dorm beds were nice and even in a 16 shared room it felt very spacious
    USA, Female, 18-24
  • 6.6


    26 Jul 2022
    Big hostel, also has a bar for food and drinks. Checkout time way too early at 10am. No curtains.
    England, Male, 25-30
  • 4.3


    30 Jul 2022
    Apart from the location this hostel is miserable. First, the Wi-Fi in the rooms and in the bar does not work properly. Second, no proper cleaning of the room. Consequently, COCKROACHES in two bathrooms. Third, the worst thing: in the patio next to the entrance to the reception there is an open pipe that leads the wastewater via the patio directly on the street. On several days there have been TURDS and used toilet paper in the PATIO. And all this for 50€ per night. Never go there.
    Germany, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Key Card Access
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Board Games
  • Wi-Fi


  • 2012

    1st, Country Winners France

  • 2011

    2nd, New to Hostelworld


  • 2012

    Worldwide Medium Hostel

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