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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Viajero Bogota Hostel & Spa

Book more than 2 days in advance for Free Cancellation.
8.5
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

CULTURE AND RELAXATION IN ONE PLACE!

Welcome to Bogota! Our first hostel in the chain to have a spa included. Large and newly remodeled rooms with soundproof windows that will give you the rest you need, located just a few steps from the vibrant cultural offer of downtown Bogota.
And remember: all our private rooms have breakfast included.

Inside the hostel, you will find Monserrat Spa, a renovated space with a sauna, steam bath, hydromassage circuit, and a team of qualified masseuses to take away stress and bad vibes.

A design hostel where we also have a restaurant and bar where you can eat a bite to recharge your batteries before going out to explore the city or after a day of taking photos.

Downtown Bogota has a lot to offer culturally and gastronomically and our hostel is right in the heart of the action.

Viajero Bogota Hostel & Spa HOUSE RULES:

Policy and Condition:

*Cancellation Policy: 24h before arrival. In case of a late cancellation or no-show, you will be charged the first night of your stay.

Check-in from 15.00 to 23.00
Check-out before 11.00

*Payment upon arrival by cash, credit, and debit cards

*Taxes not included (19% for national guests)

*Breakfast included in private rooms

General:

*24 hours reception.

*All guests must be 18 years or older.

*Pets are allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 9.3

  • Location 8.4

  • Staff 8.1

  • Atmosphere 7.7

  • Cleanliness 8.9

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    29 Apr 2022
    The host Camila made this the best place in Colombia for me, if you are going to stay in Bogotá stay at viajero
    England, Male, 18-24
  • 10.0

    Superb

    26 Apr 2022
    Had a great stay here in Viajero - particular shout out to Camila for being the best staff member ever and helping me out so much. She went above and beyond!
    England, Female, 18-24
  • 10.0

    Superb

    26 Mar 2022
    Greate place to stay
    Colombia, Female, 25-30
  • 10.0

    Superb

    09 Mar 2022
    Our experience here was amazing. From the check in to check out we felt welcome and safe, the staff are the funnest and sweetest humans alive. Even got to partake in their new bar opening, which was so much fun. Beds and room were clean and cozy, spa was amazing after a long day climbing Montserrat, which is less than a km away from here, location is amazing, can’t recommend this place enough. Will be back for sure.
    Canada, Couple, 25-30
  • 9.4

    Superb

    19 Mar 2022
    Good Place to stay
    USA, Male, 31-40
  • 8.9

    Fabulous

    13 Mar 2022
    Great stay!! Thanks.
    Canada, Female, 41+
  • 7.4

    Very Good

    25 Mar 2022
    Not the one for atmosphere but maybe it was the nights I spent there...slightly odd live music night that nobody appeared to enjoy and nobody really mixed groups. Given the Bogota nightlife is quite tricky (everyone tells you how dangerous it is going out after dark) you'd want a good hostel for it and it's lacking. Also, they advertise the pool/spa as if they're included, but they're not and they're very expensive. Rooms are very nice though like a good hotel.
    England, Male, 25-30
  • 7.4

    Very Good

    18 Mar 2022
    The staff were very helpful but the air conditioning in my room didn’t work. The spa is great to relax and the food is good. The room was nice it was just a shame the AC was down.
    England, Male, 25-30
  • 7.1

    Very Good

    30 Mar 2022
    Nice enough hostel, clean and basic breakfast included. However, location isn't fantastic, it’s on a huge main road which is a bit noisy at night, it’s a 10-15 min walk into the old town of La Candelaria and is pretty sketchy to walk anywhere close to the hostel at night so definitely use Uber. Staff weren’t particularly helpful when we had questions about tours etc.
    England, Couple, 25-30
  • 2.0

    Rating

    23 Mar 2022
    So here's the thing. I spoke to 14+ travellers who (like me), were frustrated and angry that the hostel lies about 'spa is included'. These travellers and myself constitute $1,000 in EXTRA revenue from repeat business that we are now NOT BRINGING to Viajero's. In the short term you gain from LYING, but in the long term you LOSE A LOT OF $$$. The hostel chain is GREAT (especially Camila - she's the BEST), but you have a TERRIBLE understanding of your customers and business theory! Be better!
    England, Male, 18-24
Read all reviews

Facilities

Free
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Cable TV
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Sauna
  • Steam Room
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
Entertainment
  • Games Room
  • Wi-Fi


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