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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Viajero Cartagena Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Cartagena's walled city is the pride of Colombia, this is where you will find Viajero Cartagena. Located in a unique colonial house in a colorful street full of flowers, balconies and near nature-filled plazas a couple blocks away.

Stay in shared dorms (some are female only) or, if you prefer, in private bedrooms. Start your day like any Colombian would, enjoying a hot cup of coffee with fresh fruit and more. Wander through the city, discover great restaurants in a laid-back town, and keep in mind, our bar opens at four, and our FREE DAILY ACTIVITIES such as salsa and dance lessons, or live music, start shortly after that! Join the fun, get ready to go dancing to authentic Latino clubs or to bars with electronic music!

Welcome to our traveler community! Don't forget to check out our other hostels in Colombia: Medelli­n, Bogota, Cali, Salento, San Andres Island, Santa Marta and Tayrona; in Uruguay: Colonia, Montevideo and Pedrera; in Argentina: Buenos Aires; in Mexico: Sayulita and in USA: Miami


Viajero Cartagena Hostel.

HOUSE RULES!

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

*All guests must be 18 years or older.

*No pets are allowed.

*Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in private rooms ONLY.

RNT#22078 View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.6

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 9.2

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    08 Sep 2021
    Cartagena is hot as hell. Thankfully, the A/C in my room was great. The staff was super friendly and helpful. They made me feel comfortable and safe. And they spoke English which was a plus. I only stayed a night, but will be coming back to this hostel after my lost city trek. Great location in the old quarter too.
    Canada, Male, 31-40
  • 10.0

    Superb

    07 Sep 2021
    Honestly my favorite hostel I’ve stayed in, such a great atmosphere and opportunity to get to know some really authentic people and staff was ever attentive and accommodating.
    USA, Male, 31-40
  • 10.0

    Superb

    28 Aug 2021
    Awesome hostel, lots of open social areas. Good wifi and great location. Provides different room options for every budget
    Canada, Female, 25-30
  • 10.0

    Superb

    12 Aug 2021
    I spent 2 weeks traveling around Colombia, probably my favorite of the Hostels. Rooms were clean, bed comfortable, AC and ton of outlets in room with lockers. Only con is showers were luke warm. Great Hostel, will definitely stay again when I come back in October.
    USA, Male, 25-30
  • 9.4

    Superb

    25 Aug 2021
    I recommend it
    Canada, Female, 41+
  • 9.4

    Superb

    19 Jul 2021
    I loved this hostel! I had a great experience, met great staff, and loved the dance classes. Great atmosphere and ambience to meet new people. I like that the rooms hold few people because then you get to know them and don't have to worry about 12 people coming into the room at different times. It is a good location, close to ATMs, grocery stores, restaurants, easy access to tours and attractions.
    USA, Female, 25-30
  • 9.1

    Superb

    28 Jul 2021
    The location and price is great! The only problem is we got a private room and the bathrooms don’t have a private bathroom and are so far from the rooms. Overall it’s great!
    USA, Female, 31-40
  • 8.0

    Fabulous

    13 Aug 2021
    The location was ideal, in the heart of the old city within walking distance to most nightlife and attractions. But the hostel itself was simple and the atmosphere was lacking. I was there on a weekend and not many people socialized, not sure if it was due to Covid. It seemed generally empty while I was there. Ended up cutting my stay short partially for that reason. The staff was great, helpful with transport and recommendations.
    USA, Male, 25-30
  • 6.0

    Good

    19 Jul 2021
    The dorm rooms don’t have doors that lock which makes no sense considering every other viajero I’ve stayed in does have locking doors for it’s rooms. The lockers are too small to fit a standard travel backpack and the space for locking does not accommodate a standard locker lock. Luckily it’s in a beautiful neighborhood and boy too pricy. The events were also pretty fun.
    USA, Male, 18-24
  • 4.0

    Rating

    19 Jul 2021
    Worst layout for a hostel I’ve ever seen. The bathrooms were under construction/ far from the rooms so you have to walk half naked through the hostel. A/C is shut down from 11am-6pm Then you have to ask for them to turn on, meanwhile you sweat in rooms. They don’t give us the remote to the AC. During the evening it’s warmer so the AC is lower but you have no way of changing it yourself so in the middle of the night they ask you get out of bed walk to the front desk and ask them to turn it up.
    USA, Male, 31-40
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • DVD's


Awards

  • 2019

    1st, Most Popular Hostels Cartagena

  • 2013

    1st, Continent Winners Latin America

  • 2013

    1st, Country Winners Colombia

  • 2013

    6th, Worldwide Small Hostel

Nominations

  • 2013

    Worldwide Small Hostel

  • 2012

    Worldwide Small Hostel

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