Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Viajero Cartagena Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Cartagena’s walled city is the pride of Colombia, this is where you will find el Viajero Cartagena. Located in a unique colonial house in a colorful street full of flowers, balconies and near nature-filled plazas a couple blocks away.

Stay in shared dorms (some are female only) or, if you prefer, in private bedrooms. Start your day like any Colombian would, enjoying a hot cup of coffee with fresh fruit and more. Wander through the city, discover great restaurants in a laid-back town, and keep in mind, our bar opens at four, and our FREE DAILY ACTIVITIES such as salsa and dance lessons, or live music, start shortly after that! Join the fun, get ready to go dancing to authentic Latino clubs or to bars with electronic music!

Welcome to our traveler community! Don't forget to check out our other hostels in Colombia: Cali, Salento, San Andrés Island, Santa Marta and Tayrona, and in Uruguay: Colonia, Montevideo and Pedrera.

Viajero Cartagena Hostel. House Rules!

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

All guests must be 18 years or older.
No pets are allowed.

Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in private rooms ONLY.

RNT#22078 View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 9.6

  • Staff 8.7

  • Atmosphere 8.4

  • Cleanliness 8.6

  • Facilities 8.4

Latest Reviews

  • 10.0


    26 Sep 2019
    The staff went above and beyond making sure we had fun activities and tours. They even set up out bus to santa marta. The hostel has a very nice vibe where you are close to a grocery store and not far from the lively night life! I suggest picking this one!
    USA, Mixed Group, 25-30
  • 10.0


    22 Sep 2019
    I had a fun time at this hostel. The staff was friendly and helpful. The hostel is located in the old city.
    USA, Male, 25-30
  • 10.0


    19 Sep 2019
    Loved the great service! Their reception staff are very helpful and knowledgeable. Nothing to complain about. They also have activities within the hostel to encourage social interactions with fellow travelers.
    USA, Female, 31-40
  • 10.0


    13 Sep 2019
    Mi casa en la Hermosa ciudad de Cartagena
    Colombia, Female, 25-30
  • 8.9


    16 Sep 2019
    Great hostel, really nice athmosphere and easy to meet people. Breakfast was basic, but ok. Location is very good: inside the old town.
    Netherlands, Female, 25-30
  • 8.6


    17 Sep 2019
    We only stayed one night but the vibe of the hostel was pretty dead. All the rooms have AC though and the breakfast is decent for 8000. Facilities were nice. The courtyard and bar is decorated nicely and I can imagine you'd meet a lot of people there if we stayed longer due to beig forced to pass people but it was boiling in the Cartagena heat. We moved to a hostel with a pool
    England, Female, 25-30
  • 8.0


    29 Sep 2019
    Location is very nice, in the middle of Centro Historico. Our room was a little loud at night since it was next to a busy street. A/C was working very well, which is a most for the hot weather. Staff was helpful for everything we asked.
    Canada, Couple, 18-24
  • 7.7

    Very Good

    12 Oct 2019
    Good breakfast, but you need to get in there quick because they didn't seem to top up on pancakes when they ran out. Bed was great, showers okay.
    England, Mixed Group, 25-30
  • 7.7

    Very Good

    08 Oct 2019
    Staff is incredibly helpful with setting up anything you need including nightly events and Ena behind the bar is terrific. I only had two complaints. The cleaning people come in at all times. Someone walked into my room at 11PM and you can’t lock the doors in dorms in case someone else has to come in as there is no card keys. Also, free breakfast is not free as it states here. Every morning without fail people would attempt to get breakfast and be asked to pay for it.
    USA, Male, 25-30
  • 7.4

    Very Good

    08 Sep 2019
    Very central! But the cleanliness is questionable. Quite hot and no pool.
    Canada, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Bar
  • DVD's


  • 2019

    1st, Most Popular Hostels Cartagena

  • 2013

    1st, Continent Winners Latin America

  • 2013

    1st, Country Winners Colombia

  • 2013

    6th, Worldwide Small Hostel


  • 2013

    Worldwide Small Hostel

  • 2012

    Worldwide Small Hostel

View all Award Winners