Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Viajero Cartagena Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Cartagena's walled city is the pride of Colombia, this is where you will find Viajero Cartagena. Located in a unique colonial house in a colorful street full of flowers, balconies and near nature-filled plazas a couple blocks away.

Stay in shared dorms (some are female only) or, if you prefer, in private bedrooms. Start your day like any Colombian would, enjoying a hot cup of coffee with fresh fruit and more. Wander through the city, discover great restaurants in a laid-back town, and keep in mind, our bar opens at four, and our FREE DAILY ACTIVITIES such as salsa and dance lessons, or live music, start shortly after that! Join the fun, get ready to go dancing to authentic Latino clubs or to bars with electronic music!

Welcome to our traveler community! Don't forget to check out our other hostels in Colombia: Medelli­n, Bogota, Cali, Salento, San Andres Island, Santa Marta and Tayrona; in Uruguay: Colonia, Montevideo and Pedrera; in Argentina: Buenos Aires; in Mexico: Sayulita and in USA: Miami

Viajero Cartagena Hostel.


Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

*All guests must be 18 years or older.

*No pets are allowed.

*Cancellation policy: if your reservation is in a shared dorm, you have up to 48 hours before arrival to cancel your reservation. If your reservation is in a private room, you have up to 72 hours to do the cancelation. After that time you'll be charged to your credit card the first night of your reservation.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in private rooms ONLY.

RNT#22078 View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 8.6

  • Location 9.4

  • Staff 8.3

  • Atmosphere 8.1

  • Cleanliness 7.7

  • Facilities 7.8

Latest Reviews

  • 10.0


    11 Jul 2022
    The Reception was always available and super kind! Especially Carlos :) Also it’s a very social Hostel, with many activities, where I met many cool people.
    Germany, Male, 18-24
  • 10.0


    07 Jul 2022
    The staff was super nice and the location in perfect. Highly recommended
    Spain, Male, 31-40
  • 9.1


    04 Jul 2022
    Good value hostel cleanliness an issue in bathrooms only one with a functioning lock in mens
    Ireland, Male, 18-24
  • 8.3


    30 Jul 2022
    Really nice place in the old town close to all the places you want to visit in Cartagena. The rooms are spacious with a locker to store your stuff. The bathrooms are clean and have enough space. Overall, good place to stay.
    Netherlands, Female, 25-30
  • 8.0


    30 Jul 2022
    Really good location beautiful hostel but the best part of the hostel is the amazing stuff everyone is so nice and want to help really good people 😁
    Israel, Male, 18-24
  • 8.0


    28 Jul 2022
    Hostel had a great location in the walled city with loads nearby. There is a kitchen that you can use to cook, but it wasn't hugely well equipped. You can also buy food there in the evenings. Breakfast is not included with a dorm but is very cheap (12k pp) and nice. Dorm room was fine and had good AC, but the beds were a little rickety and music is played loud till about midnight but we slept fine. Also, each bed has a safe for passports and cash etc, which is great.
    England, Couple, 25-30
  • 6.9


    15 Jul 2022
    Pros: - great location - Felt safe - Included breakfast is good - In-room AC works well (however they turn it off every day when you leave the room) Cons: - No wifi on first night (very slow/unusable wifi on remaining nights) - Safe box & TV in room did not work - LOTS of mosquitos in room - They ask that you mop the showers after use (nobody does this so they are pretty dirty) - Luggage storage is not locked, just an open closet that anyone can access at any time - Staff weren’t the friendliest
    USA, Female, 25-30
  • 6.0


    29 Jun 2022
    Hostel was fine, the aircon worked and the bed was fine. Facilities are quite poor, none of the showers had hot water, and weren't clean. Staff are friendly enough but I was checked into the wrong private room and then had staff come in with other guests trying to check them into my room while I was in bed which was a bit awkward. Much worse than other Viajeros so don't assume it'll be similar to others around the Americas.
    New Zealand, Male, 25-30
  • 4.9


    20 Jul 2022
    I’ve stayed in a Viajero in Bogota, which made me chose this one but this was quite the opposite. Mixed dorms are all with no key, everything is old and run down and dirty. Only upside is the location.
    Germany, Male, 25-30
  • 4.0


    30 Jun 2022
    Pretty bad hostel, bad service and attitude from the staff, rooms too cold, no atmosphere, only good thing is the location. Other viajeros are great, this one i would avoid.
    Mexico, Male, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Bar
  • DVD's


  • 2019

    1st, Most Popular Hostels Cartagena

  • 2013

    1st, Continent Winners Latin America

  • 2013

    1st, Country Winners Colombia

  • 2013

    6th, Worldwide Small Hostel


  • 2013

    Worldwide Small Hostel

  • 2012

    Worldwide Small Hostel

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