Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Viajero Salento Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Located in the coffee region of Colombia, our hostel is a colonial house with the best view of the mountains. Enjoy breakfast (it’s free!) with a hot cup of coffee while enjoying the view.

We are the largest hostel in town! Stay in private bedrooms with balconies (premium), or in shared dorms (some are female-only). Enjoy our Free Daily Activities: Spanish lessons, dance classes, yoga sessions and bonfires. At night, chill by the outdoor bar and play board games while you look at the stars.

During the day, book a tour at our front desk and explore the area. Go trekking to the 'Parque Nacional de los Nevados', horse-back riding to the cascades and visit the coffee farms. If you are looking for a place to hike, live the culture and enjoy the nature and fresh air, this is the place for you.

Welcome to our traveller community! Don't forget to check out our other hostels in Colombia: Cali, Cartagena, San Andrés Island, and Tayrona, and in Uruguay: Colonia, Montevideo and Pedrera.

Viajero Salento Hostel. House Rules!

*Mandatory: Please bring and show your original passport or Colombian identification for check-in. This is enforced by the National Police and Colombian Migration.

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

All guests must be 18 years or older.
No pets are allowed.

Cancellation policy: 72 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in all fees.

RNT #39996 View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.5

  • Staff 9.1

  • Atmosphere 8.8

  • Cleanliness 9.2

  • Facilities 8.8

Latest Reviews

  • 10.0


    16 Jun 2019
    What a place two thumbs up
    New Zealand, Male, 18-24
  • 10.0


    14 Jun 2019
    Good classes, very helpful staff
    England, Male, 25-30
  • 10.0


    11 Jun 2019
    Fantastic hostel. Good vibes, helpful staff, lockers in rooms and plugs beside the bed. The kitchen was great - the knives could actually cut things! This hostel got everything right!
    Canada, Female, 25-30
  • 10.0


    05 Jun 2019
    Perfect hostel ! Well located, beautiful in terms of atmosphere, people, staff and view on the mountains and vegetation. Wonderful breakfast ! Quiet bus also good to party, really clean and welcoming. Special thanks to Julian at the reception who is amazing ! I’ll be back one day, for sure !
    France, Female, 25-30
  • 9.4


    04 Jun 2019
    Great hostel! Met some really great people and the view was amazing. Great value for the price.
    USA, Female, 25-30
  • 7.7

    Very Good

    07 Jun 2019
    Second time in a hostel nice location 5 minute walk from town. Breakfast is lovely with beautiful views really nice chilled staff helped me with boarding cards bag storage bus timetables highly recommend. Downside showers are brutal and barely warm in our room.
    Ireland, Male, 31-40
  • 7.4

    Very Good

    20 May 2019
    This is a nice hostel. But if you're out in the basement dorms they are crazy damp and cold. All my stuff was a bit damp after one night. I had booked a 6 bed female dorm for 3 nights but there was no way I could stay after the first night. TThey moved me upstairs to an 8 bed mixed dorm as that was all that was available. Room was much cosier thankfully. Had a better stay after that, good atmosphere and location. It' bad form they still rent these rooms when the staff know it's so damp!!
    Ireland, Female, 31-40
  • 7.1

    Very Good

    01 Jun 2019
    This hostel was quiet during the time that I stayed there. It wasn't very social, but the staff was nice and helpful and the free breakfast was nice. My biggest complaint is that the bathroom in my dorm had a little mold in it, but Salento is a very humid place so I guess it is understandable.
    USA, Female, 25-30
  • 7.1

    Very Good

    24 May 2019
    Therr are plenty of other hostels in town with much better atmosphere. The bed was horrible, the room felt like in a prison , breakfasts was meeehh, and the staff cannot keep up with the amount of people going there..the view is really nice and also the yoga class in the morning
    Hungary, Female, 31-40
  • 6.9


    12 Jun 2019
    Nice environment and excellent showers. Wifi worked less than 50% of the time. No laundry service. No locks on the dorm doors. Beds are short and it is painful for feet to hang over the end because of metal frames. The free breakfast consisted of white bread, cereal, fruit, and hot dog "meat." Don't expect to be satisfied with the breakfast. Loved Salento and switched to a different, much better hostel, to extend our stay.
    USA, Couple, 31-40
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  • Free Breakfast
  • Free WiFi
  • Common Room
  • Cooker
  • Fridge/Freezer
  • 24 Hour Reception
Food & Drink
  • Bar