Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

8.2
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Villa Esthela Hostel is a two level house with spacious double rooms and two small but very affordable single rooms. We also have mixed dorms of 4 and 6 beds.

The house has a big rooftop terrace with amazing views of Antigua and the surrounding volcanoes. There is a TV room with TV and DVD-player and lots of movies, fully equipped kitchen and free wi-fi.

We also offer free baggage storage and lockers in the dorm rooms. In the private rooms bed linen and towels are provided. In the dormitory rooms we only provide the bed linen but no towels.

Please note that our twin rooms have at least one double bed. So it doesn't matter if you book a double or twin room, the room types are interchangeable!

We offer shuttle services (pick-up / drop off) from the airport, any bus station in Guatemala City, or any other location in Guatemala. The price depends on arrival time and number of people so please send us an email with the flight information to give you the price. To arrange the airport pick-up we do ask for payment in advance, via paypal. After you make the reservation you can contact us via e-mail for details. Please contact us for prices for pick-up from other locations.

Please advise about arrival time. Please email or call in advance if you are likely to arrive during our closed reception times 22:00pm to 8.00am, so we can let our night guard know who we are expecting (arrival is possible any time).

Please pay the remaining balance in cash upon arrival (we do not accept credit cards).

Important: We do not accept credit card payments, please pay in cash only (either US$ or Quetzales).

Our check in time is 13:00 or after and our check out time is 11:00 or before.

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 7.7

  • Staff 8.7

  • Atmosphere 7.4

  • Cleanliness 7.8

  • Facilities 8.1


Latest Reviews

  • 9.4

    Superb

    29 Oct 2018
    Great place to stay in Antigua. Danielle is super friendly and helpful with whatever you need. You can pay by PayPal. Cool rooftop patio, clean rooms with lockers. Decent bathroom. Overall a really positive stay.
    Canada, All Female Group, 25-30
  • 8.6

    Fabulous

    20 Nov 2018
    This is a very nice hostel which is both cheap AND taxes are included (which I believe is a rare find in Antigua). The kitchen is nice, they have a TV-room, although the wifi is poor in the TV-room. Did the Acatenango tour through the hostel, very recomendable!! Would definitly stay here again if I go to Antigua
    Denmark, Couple, 18-24
  • 8.3

    Fabulous

    26 Oct 2018
    If you’re looking for party or a social place to meet people, keep on looking. This hostel is very quiet! They do have a beautiful rooftop and is probably the cheapest place in Antigua! Pretty average when it comes to facilities over all.
    Sweden, Female, 18-24
  • 2.0

    Rating

    14 Nov 2018
    When we went to pay the guy at reception did not have the correct change and didn’t take card payment. He demanded that we pay and get short changed 30Q because he didn’t have the correct change... if you dont take card and don’t have the correct change you cannot short change the customer - that is your fault. And apparently someone had just paid in 10Q notes which meant he was lieing through his teeth and actually had the correct change but was trying to scam us!! Do not stay here!!
    Australia, Male, 18-24
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Facilities

Free
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Airport Transfers
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Included

Things to Note

Please advise us about arrival time. Please email or call in advance if you are likely to arrive during our closed reception times 22:00pm to 8.00am, so we can let the night guard know who we are expecting.

Please pay the remaining balance in cash upon arrival (we do not accept credit cards).

Our check in time is after 13:00 and our check out time is 11:00 (or before).

If you decide to pay with PayPal for your deposit to hostelworld, please e-mail us one day in advance to (re)confirm your reservation.


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