Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Vinnhaus is to be found in the very heart of the city centre, with a privileged location, it offers a cozy and welcoming stay, in one of Puerto Natales historical houses. Fully renovated and perfectly redesign to fulfill our guests needs, our House kept the fantastic furniture and architecture of the settlers, providing a warm vintage atmosphere.

Vinnhaus has a on-site restaurant, bar and café. Guests will find a tour desk here, and we can help you to book bus tickets and excursions to Torres del Paine and its surroundings. Please note there is no public kitchen for the guests to use.

You will have access to free Wi-Fi and enjoy the sun in our amazing garden, which provides us with delicious plums, typical from this region during the summer. Mattresses are new and comfortable and linen is provided. Some rooms have views of the garden or city. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 8.9

  • Location 9.9

  • Staff 9.4

  • Atmosphere 8.9

  • Cleanliness 9.7

  • Facilities 8.9

Latest Reviews

  • 10.0


    06 Jan 2020
    This was a lovely hostel we stayed in that had a B&B feel. We stayed in the 4-bed mixed dorms, and the room had a private bathroom accompanying it. The facilities were historic/rustic and beautiful, and the complimentary breakfast in the morning was the best hostel breakfast I've ever had! I would stay here again.
    USA, Female, 25-30
  • 10.0


    28 Dec 2019
    Vinnhaus feels more like a boutique hotel than a hostel. The young owners have an eye for interior decorations. Clearly a labor of love. Breakfast was yummy. In fact, the food is so good there, we are every meal at the restaurant. Definitely try their dessert. Great cafe latte and calafate sour. Excellent base for trek. Stayed in both hotel room and dorm. Enjoyed both. Very warm and wonderful atmosphere. Staff always ready to help and answer any questions. Highly recommended.
    USA, Female, 41+
  • 10.0


    22 Dec 2019
    Vinnhaus was a highlight of our trip. It felt more like a hotel than a hostel. We stayed in the individual rooms over two nights. The rooms were quiet and clean, and the showers were excellent. The restaurant is also amazing, we ate there both nights that we stayed in Puerto Natales. The staff were helpful and friendly. They also have a wonderful, friendly dog who adds to the charm. Overall, a nice, cozy place to relax before or after hiking.
    USA, Mixed Group, 25-30
  • 10.0


    29 Nov 2019
    Such a beautiful Hostel with exceptionally helpful staff. They even helped call the airport when one of our companions left their passport on the flight! The rooms were very clean & comfortable and I highly recommend dining here for dinner - the food was fabulous! We were also able to leave a bag to be stored while we embarked on the W since we were coming back to stay here on our return. All in all, great experience.
    USA, Female, 25-30
  • 9.7


    20 Dec 2019
    Very nice and clean Hostal. The stuff is very friendly and helpful. The breakfast is very good. The only thing that misses is a kitchen, so you always have to eat out.
    Germany, All Female Group, 25-30
  • 9.4


    11 Dec 2019
    Absolutely amazing hostel. Clean, friendly, spacious dorm rooms, amazing decor, staff are fantastic. I know I sound like someone who’s been paid to say this but I can assure you I’m not. Just a generally great and lovely place to stay. For me 10/10 and couldn’t recommend this place enough.
    England, Male, 31-40
  • 9.4


    26 Nov 2019
    Excellent location, great staff, good breakfast, comfortable beds Room could do with some shelving as they are quite small for four Everything goes on the floor, so getting around can be difficult
    Australia, Male, 41+
  • 9.1


    24 Nov 2019
    Exactly like the pictures, a beautiful place, with taste for style decorated. Everything looks really new. Beds were really good, staff really friendly. I was missing an area to relax since the only common area available was in the (really nice) restaurant which made me feel like i cant completely relax because there are paying guests having their dinners and drinks. Also i would have preffered to have lockers in the room so store your personal belongings of value yourself and not at reception
    Netherlands, Female, 25-30
  • 8.6


    07 Dec 2019
    The absolute largest room I have stayed in ever in a hostel. I stayed in the 8 bedroom room which was easily 3x larger than any room in a hostel IV stayed in. Slightly on the pricier side-but if you want to splurge without getting a private room after the trek it's an excellent option. Meal I had in the restraunt was delicious and breakfast was great. If you are looking for atmosphere and meeting people this isn't the place-but to relax in peace it's perfect
    Australia, Female, 18-24
  • 6.3


    06 Dec 2019
    Lovely cafe and restaurant and very relaxing place to hang out! As a hostel however, it really lacks in any sort of facilities, space and atmosphere. It’s more of a guesthouse and I’m sure the private rooms are nice enough. The dorm rooms however are so tiny, there’s no real luggage storage or even a common area (they open up part of the restaurant after 11pm which isn’t really of any use. No kitchen but I’m told they’ll store things in the fridge for you. Breakfast was bit better than some!
    England, Female, 31-40
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Safe Deposit Box
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Restaurant