Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Vinnhaus is to be found in the very heart of the city centre, with a privileged location, it offers a cozy and welcoming stay, in one of Puerto Natales historical houses. Fully renovated and perfectly redesign to fulfill our guests needs, our House kept the fantastic furniture and architecture of the settlers, providing a warm vintage atmosphere.

Vinnhaus has a on-site restaurant, bar and café. Guests will find a tour desk here, and we can help you to book bus tickets and excursions to Torres del Paine and its surroundings. Please note there is no public kitchen for the guests to use.

You will have access to free Wi-Fi and enjoy the sun in our amazing garden, which provides us with delicious plums, typical from this region during the summer. Mattresses are new and comfortable and linen is provided. Some rooms have views of the garden or city. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.7

  • Location 9.9

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 9.8

  • Facilities 8.7

Latest Reviews

  • 10.0


    13 Mar 2020
    by far the best hostel i’ve stayed at for a long time. friendly staff, great breakfast selection, delicious restaurant, clean beds/bathrooms/showers. no questions, this is the hostel you want to stay in!
    USA, Male, 25-30
  • 10.0


    06 Jan 2020
    This was a lovely hostel we stayed in that had a B&B feel. We stayed in the 4-bed mixed dorms, and the room had a private bathroom accompanying it. The facilities were historic/rustic and beautiful, and the complimentary breakfast in the morning was the best hostel breakfast I've ever had! I would stay here again.
    USA, Female, 25-30
  • 10.0


    28 Dec 2019
    Vinnhaus feels more like a boutique hotel than a hostel. The young owners have an eye for interior decorations. Clearly a labor of love. Breakfast was yummy. In fact, the food is so good there, we are every meal at the restaurant. Definitely try their dessert. Great cafe latte and calafate sour. Excellent base for trek. Stayed in both hotel room and dorm. Enjoyed both. Very warm and wonderful atmosphere. Staff always ready to help and answer any questions. Highly recommended.
    USA, Female, 41+
  • 10.0


    22 Dec 2019
    Vinnhaus was a highlight of our trip. It felt more like a hotel than a hostel. We stayed in the individual rooms over two nights. The rooms were quiet and clean, and the showers were excellent. The restaurant is also amazing, we ate there both nights that we stayed in Puerto Natales. The staff were helpful and friendly. They also have a wonderful, friendly dog who adds to the charm. Overall, a nice, cozy place to relax before or after hiking.
    USA, Mixed Group, 25-30
  • 9.7


    20 Dec 2019
    Very nice and clean Hostal. The stuff is very friendly and helpful. The breakfast is very good. The only thing that misses is a kitchen, so you always have to eat out.
    Germany, All Female Group, 25-30
  • 9.4


    11 Dec 2019
    Absolutely amazing hostel. Clean, friendly, spacious dorm rooms, amazing decor, staff are fantastic. I know I sound like someone who’s been paid to say this but I can assure you I’m not. Just a generally great and lovely place to stay. For me 10/10 and couldn’t recommend this place enough.
    England, Male, 31-40
  • 9.1


    08 Feb 2020
    Virtually no space for personal items inside the rooms and no lockers available. Trendy and restaurant is nice.
    USA, Male, 31-40
  • 9.1


    31 Jan 2020
    Nice hostel, however no lockers in the dorm. Very clean, beds good. Great that there is a nice restaurant!
    Australia, Couple, 25-30
  • 8.9


    31 Jan 2020
    Staff were excellent. BE WARNED NO KITCHEN. However lovely bathroom, perfect location and amazing brekkie. No lockers and door to 12 bed dorm next to main road so bring your ear plugs!
    England, Couple, 25-30
  • 5.4


    23 Jan 2020
    I don't recommend staying at the hostel, as it is basically just a nice restaurant who threw some (too short without ladders) bunk beds in a back room. They are missing ALL the comforts that a hostel at this price (and in 2020, nearly all hostels) should have. I tried to share just a few of them below, but this review is limiting my characters. I wrote a long review that it seems I can't post here. I don't recommend this place at all unless you are getting a private room and coming w someone.
    USA, Female, 31-40
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Safe Deposit Box
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Restaurant