Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be made 72 hours prior to the arrival date before check-in time (2:00 p.m.) to receive a full refund.

Between 24 hours and 72 hours prior to arrival date before check-in time (2:00 p.m.) 50% of the price of the room will be charged.

Less than 24 hours prior to arrival date before check-in time (2:00 p.m.) 100% of the price of the room will be charged.

All of this applies to changes in the number of people per reservation.

Additional Terms and Conditions

Every Guest has to provide a valid passport or I.D. card number. The entire balance (for all the nights you have booked for) needs to be paid upon arrival; we accept cash (Euros) or credit/debit cards.

The hostel has 24 hour check in service. Guests can check in if their room or bed is empty and clean.

If there is no empty room or bed to check into you may leave your luggage with us and use the hostel facilities or explore the town while you wait.

Check-out time is 10 a.m. on the day of departure. You must vacate your room/bed by this time however you can leave your luggage with us free-of-charge. If you have not checked-out of the room by 10.30 a.m. and you do not have a reservation for the next night, Vistas de Lisboa personnel may have to pack your belongings to be placed in the storage room, so the room can be cleaned for new guests.

Deposits are refundable if all keys and bed-linen are returned to the reception.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
7.2
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Located in the heart of Lisbon our hostel is newly refurbished (March 2017).

All the rooms in Vistas de Lisboa Hostel capture natural light and are well equipped. We are surrounded by amazing historical buildings. Vistas de Lisboa Hostel is open every day. This is a very cheap and modern Hostel created for travelers that need a place to stay and want to have access to all that Lisbon has to offer.
Our staffs are all well trained, young and entertainers to make your stay fun & memorable. They all are available to advise you on the top places to visit, as well as the finest bars and restaurants.

In our hostel we have shared dormitories with 6 and 8 beds and a shared bathroom, double rooms with a shared bathroom and private rooms with attached bathrooms.
Most of the rooms on the 4th floor have access to our balcony and all with a great city view. In each rooms there are lockers, bedsits and an extra blanket can be required at the reception if you wish. Towels can be provided for an extra cost.

Benefiting from a unique and privileged location in the monumental and museum centre of Lisbon, Vistas de Lisboa Hostel is an ideal starting point to explore the culture, the history, the architecture, and in a relaxed way, the soul and the identity of the city. And if you wish we can help you arrange your trip or/and provide a guide tour for any visiting places around us.

Cancellation and changes are not allowed after the check in.
Download our Vistas de Lisboa Hostel APP for more information View House Rules

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Reviews & Ratings

  • Value For Money 6.8

  • Security 7.1

  • Location 9.0

  • Staff 7.7

  • Atmosphere 6.7

  • Cleanliness 6.7

  • Facilities 6.3


Latest Reviews

  • 10.0

    Superb

    10 May 2022
    Amazing location! Right near all main places to visit, even though I spend there 1 day. The place looks new and renovated, but very comfortable. (Stayed in 6 Bedrooms Dorm) Staff is incredibly, very kind and helpful. Definitely I will be back when visiting Lisbon!
    England, Male, 31-40
  • 8.3

    Fabulous

    02 Aug 2022
    Honestly not a bad place to stay… Staff was friendly, free coffee/cappuccino from 8-10, and is in a good location.
    Canada, Male, 25-30
  • 8.3

    Fabulous

    05 Mar 2020
    Great location close to all shops/restaurants. Room door didn't close properly, but everything else was good. Breakfast was pretty basic, but fresh fruit was great!
    Australia, Male, 31-40
  • 8.0

    Fabulous

    17 Apr 2022
    Location is good Beds are comfortable and it wasn't crowdy Minus - No kitchen facilities
    Israel, Male, 31-40
  • 7.1

    Very Good

    28 Jul 2022
    You can't smoke on the balcony there was no complimantary breakfast and the place was a bit dirty especially in the bathrooms.
    Romania, Male, 18-24
  • 5.7

    Rating

    20 Jul 2022
    I only stayed one night and don't think I would recommend booking for more than that. There was no proper common area so this place is really just a bed to sleep in. All the toilets smelled heavily of piss so I'm not to sure how often they're cleaned, I didn't use the shower facilities on this stay so can't comment on those. I was happily surprised that the room I stayed in had a plug and light next to every bed, however there was no AC so the balcony door was left open all night, so loud.
    Ireland, Female, 18-24
  • 3.7

    Rating

    09 Jun 2022
    As a woman who has spent 5+ years travelling and working in hostels i feel like i have seen a lot. The private room we booked was fine, bed was comfortable. what was not ok, was waking to find people opening the door to our private room and have men that we didnt know staring at us while we were asleep. As a woman who travels alone most of the time security and safety are really important to me, as a woman i advise you not to stay here, also the bathrooms are disgustingly! location is was fine
    England, All Female Group, 31-40
  • 3.1

    Rating

    16 May 2022
    Although the location of this hostel is lovely, and the many staff that work there seem pleasant, the building itself was quite something. When we arrived we almost missed it as there was no noticeable sign just a plaque on the side of the door. We were buzzed in and when we opened the door it seemed strange, the elevator was very small. Going up to the 4th floor, we noticed that there were burn marks on the door and went in. The tiling of the main room seemed nice and they served free coffee in the morning. Entering the room it smelt awful and the windows had been closed by the other guests making it humid. There were no lockers with personal locks and you had to put a deposit down for some keys. The bunk beds were so low you’d hit your head daily. The doors in the washrooms are squeaky, and scraped on the floor like nails on a chalk board. In addition, the showers all have different water pressures, not draining properly with signs of black mold. The beds had only been about a foot apart and no privacy curtains had been put up nor a way to make a makeshift one. The other guest in the room made this stay quite uncomfortable as they had strange habits such as a woman who slept naked. They also never seemed to leave the room and wanted to keep the windows closed/the room hermetically sealed, making it hotter than the rest of the hostel. Would not recommend unless you enjoy this environment and are a fan of good free coffee between 8:30-10am.
    Canada, Female, 18-24
  • 2.0

    Rating

    02 Mar 2022
    The hostel is CLOSED!!! Hostworld accepted muy reservation I payed the reservation fee but the hostel is closed and I had to find another one. How can Hosterworld accept this situation? Shame on you.
    Portugal, Male, 41+
  • 2.0

    Rating

    17 Jun 2021
    This place does not exist, I did my booking and when I arrived there the place had an a4 page stating that the place was closed. I was lucky to end up in Home Hostel Lisbon just around the corner and got a refund from website from the booking. It is irresponsible from a business to keep charging when they are closed. imagine what else is going wrong when you stay there.
    England, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Cable TV
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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